2024 HYUNDAI IONIQ 5 Complaints

On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.

About 2 minutes after I started driving, I got a "Stop Vehicle and Check Power Supply" warning. The car slower to about 20 mph and would not go any faster. After returning home, I had the car towed to the dealership. Hyundai said that the ICCU unit failed. This was days after the same dealer performed recall work that was supposed to address ICCU issues.

Car had a warning Check Electrical System and the 12volt drained. ICCU Failed car undrivable.

Battery warning appeared. Car stopped after a few minutes. Car can’t be started. Complete list of power. Dealer confirmed it was the ICCU. I had a recall service done in 11.19.2024y last time I got an info about a recall was 1.9.2024

Started car and proceeded to drive to work. 1 mile from home, heard a "pop" noise and the car displayed "Check Electric Vehicle System" warning and went into a "turtle" mode that limited speed. Luckily I was on a side street and had not yet made the turn onto the main highway or it may have obstructed traffic or resulted in a crash. I was able to return home and have the car towed back to a Hyundai dealer for diagnosis and repair. The dealer identified the issue as the ICCU fuse and ICCU itself that needed replacing. All previous recalls and software updates were completed, including the latest ICCU recall (272?) which was completed on December 3. There have now been multiple software updates and recalls targeting this part, but it still resulted in the vehicle losing power and being inoperable.

Our 8-mo old 9800 mile Ioniq 5 failed to maintain its 12v battery while parked for a week. It was dead when we came back to it. Jump started successfully. I replaced the OEM battery with an AGM battery, which the car failed to maintain charge on after 2 weeks. At that time, while driving, the car displayed "Stop vehicle and check power supply" and "check vehicle electrical system." I had a battery monitor installed which showed the car only had 44% charge left in a new 12v battery. By the time we made it to the dealer 15 minutes away, the car was barely above 20% on its battery, and was about to stop on the road. The car has been diagnosed with an ICCU failure and replacement parts are 2+ months backordered. This car appears to brick itself without much warning to the driver -- and clearly Hyundai's software-only recalls are not fixing the root cause of this dangerous safety issue.

The contact owns a 2024 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V868000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Hyundai has installed faulty 12v batteries in the Ioniq 5 series cars. The OEM battery fails, resulting in an emergency stop or failure to start. Hyundai refuses to acknowledge the faulty batteries, yet the resolution found by numerous consumes to resolve the issue has been to purchase and install the correct 12v battery. Despite going to the dealership to seek a remedy, they refused to replace the faulty battery. They asked for the dead car to be towed into them, but Hyundai roadside assistance is unable to have towed a dead EV. 5 times the car died in the first 6 months of ownership. Hundreds if not thousands of US owners online have reported the faulty 12v issue to Hyundai, received no working repairs, and ultimately replaced their batteries at their cost.

12V battery dead. It is only 5 months and the start battery is dead. I needed jump start and the problem reoccurring. I hear this is a common problem for all HI 5 models. So why it is not part of recall? Dealership is asking money for replacement. Repeated reoccurring dead battery issue.

It is impossible to see through the back window when it rains. It has no wiper--and unlike other cars, it is not aerodynamic and does not push rain off the back windshield. When it rains, you cannot see anything. Due to the location of the backup camera, it also becomes wet and you cannot see anything when doing in reverse through the window or backup camera when it's raining.