2024 HYUNDAI IONIQ 5 Complaints
View complaints related to 2024 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2024 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2024 HYUNDAI IONIQ 5- Queen Creek, AZ
On June 13, 2026, my 2024 Hyundai Ioniq 5 experienced a sudden and dangerous propulsion failure while in active motion. The vehicle had approximately 9,447 miles on it and was at 58% battery charge at the time of the incident. The vehicle was leased in January 2025 and has been serviced exclusively at the Hyundai dealership. While driving with two occupants, the vehicle abruptly lost all ability to accelerate. The dashboard displayed a critical warning: “Stop vehicle and check power supply” along with a red battery icon. This failure occurred without warning and immediately placed us in danger of being struck by surrounding traffic, as the vehicle could no longer maintain speed or respond to throttle input. I was able to coast the vehicle off the roadway. Shortly after stopping, the vehicle issued an additional warning stating that auxiliary functions were draining the battery. Within moments, the vehicle shut itself down completely. This left both occupants stranded in extreme heat (over 100°F) with no air conditioning, no ventilation, and no ability to restart or power the vehicle while waiting for rescue. This created a serious risk of heat-related medical distress in addition to the initial roadway hazard. The vehicle’s complete loss of propulsion followed by a full electrical shutdown represents a severe safety defect. At no point should an electric vehicle with more than half a charge and fewer than 10,000 miles lose propulsion during active driving or shut down all systems while occupants are inside. This incident posed a significant risk of collision, injury, or heat-related harm. I am requesting that NHTSA investigate this failure mode, as it may indicate a broader defect affecting the propulsion or battery management systems of the Hyundai Ioniq 5. The vehicle is currently at the Hyundai dealership undergoing diagnostics and they confirmed they had difficulty jumping it to move it from where the tow truck had parked it on arrival.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- San Diego , CA
I am writing regarding a very serious and frightening safety incident involving my 2024 Hyundai IONIQ 5. While driving through a busy intersection in California, the vehicle displayed the warning message: “Stop vehicle and check power supply.” Within approximately one minute of that warning appearing, the vehicle completely lost power and became inoperable in the middle of the intersection. The shutdown occurred without warning and created an extremely dangerous situation. The vehicle’s hazard lights would not function because the car appeared to be entirely without power. Traffic continued moving around me while I was stranded in the intersection, and I genuinely feared that another vehicle could collide with me. I ultimately called 911 because the situation was unsafe and I could not move the vehicle. Police responded and directed traffic until the vehicle could be towed. Hyundai dealership had the vehicle for 22 days and diagnosed it as a faulty ICCU (Integrated Charging Control Unit) which they replaced for no charge. This incident has caused me to lose confidence in the safety and reliability of this vehicle. A complete loss of propulsion in active traffic — especially accompanied by failure of the hazard system — is an unacceptable safety risk. I no longer feel safe driving this vehicle. Hyundai of America would not let me cancel the lease early due to safety concerns.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Westminster, CO
I received a warning on the screen that said "Stop vehicle and check power supply". Later I got a different message about the 12V system. I checked the error codes with an android app and got error codes P1A90 and PPOC17.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Downingtown, PA
This is the second time the ICCU failed. The car is waiting for a full EV battery replacement. The first time the failure happened on 12/11/25, at 9,165 miles, the alert happened just before the car came to a full stop as we were driving along the road near our house, it was very difficult to steer, we were sort of stopped in the road and had to get it towed. The second time the alert came on 4/16/26 and we were able to get it to the dealer.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Portland, ME
TIRE SIZE 235 / 55 R 19. Vehicle is a 2024 IONIQ 5. Issue began at/around 10k miles of use. Sound dampening foam inside of the tires comes loose and bunches up in the tire, creating varying degrees of car shaking and vibration. At its worst, the steering wheel and tires violently shake, especially between 50 - 75 mph. On the highway this causes a very dangerous situation of the driver fighting the wheel to remain safely within their lane. This can happen with no warning (or very little) as the vibration may be subtle at lower speeds on local roads, only to become unexpectedly extreme and violent while speeding-up to join highway traffic. Local Hyundai dealership inspected and tried rotating and balancing which did not fix the problem. Finally they removed the tires and inspected the foam which fixed the issue on one single tire. Cost was passed to the consumer, who is not at fault. And with only one tire addressed, the potential remains for each tire to experience the same failure without warning as time goes by. This is a very dangerous issue, well known as evidenced by complaints since 2023 online, and is going to cause accidents. It is unacceptable that drivers have risk their safety and that of other drivers if they lose control of the car due to the inability to control the steering wheel. Then have to pay to fix this issue or pay for new tires after only 10-12k miles.
Source: NHTSA WEB SITE -
-
2024 HYUNDAI IONIQ 5- Sacramento, CA
The vehicle flashed a warning and suddenly lost power, forcing me to pull over or be stuck in the middle of the road. The vehicle could no longer be driven, as this problem occurred quickly after subsequent restarts. I had the vehicle towed to the dealership, who confirmed it was a broken ICCU, and stated that this had been happening a lot to the Ioniq5s. The replacement part was on backorder. It ended up taking nearly 60 days for the replacement to arrive and to be installed.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Colorado Springs, CO
The contact owns a 2024 Hyundai Ioniq 5. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to return to normal operation. The "check the battery" message was displayed on the instrument panel. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,240.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 HYUNDAI IONIQ 5- Milpitas , CA
I was driving and the vehicle was operating as expected in normal conditions when I heard a loud pop sound, followed by an alert on my car infotainment to pull over and inspect the 12v battery. "12 volt battery low. Stop safely" I turned the car around to drive back home. The car wouldn't go any faster than 40mph. Once parking the car back home, the car would not turn on anymore. This is congruent with what I've been reading online about other Hyundai Ioniq 5 drivers experiencing when the ICCU in the car fails, requiring Hyundai to fix it.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Caldwell, NJ
There was a failure of the ICCU (Integrated Charging Control Unit) on my Ioniq 5 that forced me to pull off the highway after my car was no longer able to accelerate past 40 or so MPH. After I pulled off the highway I was then only able to accelerate to around 15 MPH which made it difficult to find a place to safely pull off the road until the vehicle made a complete stop and I had to wait for a tow.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Brooklyn, NY
I lease a 2024 Hyundai Ioniq 5 AWD. Prior to a planned trip, the vehicle displayed an electrical system warning. I contacted the dealership and was advised to bring it in. While driving approximately 5 miles to the dealership, the vehicle lost all power including hazard lights, leaving me stranded on a busy road. I contacted roadside assistance and the vehicle was towed to the dealership. The dealership confirmed the failure was caused by the ICCU (Integrated Charging Control Unit). The repair took approximately two weeks. The vehicle was unavailable during this time, requiring a rental car. Hyundai partially reimbursed rental costs but did not compensate for other losses incurred. The ICCU failure is a known widespread issue affecting the entire Hyundai/Kia E-GMP platform across multiple models and model years. A dedicated owner community tracking these failures can be found at [XXX] . The sudden and complete loss of vehicle power including safety systems such as hazard lights while in traffic represents a significant safety risk to the driver and other road users. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE