2024 HYUNDAI IONIQ 5 Complaints
View complaints related to 2024 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2024 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2024 HYUNDAI IONIQ 5- portsmouth, OH
Based on all symptoms - loud pop followed by limp mode and electrical warning, and inability to charge -- iccu is busted.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- ATLANTA, GA
ICCU failure. Common problem but Hyundai seems to have no fix despite it happening for years now.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Annapolis, MD
ICCU and its fuse blew randomly while reversing out of a parking spot. A warning light appeared on the dashboard saying "check electric vehicle system" after a loud pop noise came from the rear passenger side. The ICCU charges the 12V battery on board, and when the 12V dies the whole car dies, resulting in the car shutting down suddenly. It's a known issue with this model car. The service center confirmed the ICCU blew when they ran diagnostics.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- CHATHAM, NJ
I was driving at 25 mph when I heard a loud pop come from the rear of the car and subsequent warning message came up on the dashboard - "STOP VEHICLE AND CHECK POWER SUPPLY". In an electric vehicle this is a very alarming message to see. I was fortunate to be close to home so I was able to drive home and call roadside assistance for my car to be towed to the dealer. The vehicle has since been diagnosed with an "ICCU" failure. I had no indication or warning that this was going to happen, just a sudden failure.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Palm Springs, CA
I was driving in a parking lot and heard a “pop” sound like a balloon breaking. The Ionic 5 lurched and stopped. A red circle appeared on the dash and said “check electrical system.” I slowly maneuvered the car into a parking spot because there was very little power and turned off the car. I called the Hyundai dealer and they told me to have the car towed to the dealer in Palm Springs, CA. When the tow truck unloaded the Ionic 5 at the dealer, I attempted to move the car into a parking spot so it was out of the traffic lane. I started the car again it again lurched and a yellow circle came up with a turtle icon. Then another red circle appeared “check 12V battery”. The car would not move after that. I went into the Hyundai service department and talked to the service representative. He said he would take the vehicle in for service and I signed the paperwork.
Source: NHTSA WEB SITE -
-
2024 HYUNDAI IONIQ 5- Rockville, MD
Received multiple "Check Vehicle Electric Systems" on a drive which went away and then got into the car, turned it on, shifted into drive, and heard a pop from bellow before moving at all and the car went into Turtle Mode and blasted warnings. The car completely died with zero power leaving it stranded in sub freezing temperatures and unable to lock the car or open the lift gate to access the trunk area. Eventually it was towed to the dealership and was diagnosed to have a faulty ICCU which took 5 weeks to replace.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Erie, PA
Pop sound while driving. Lost ability to drive at normal speed. Was able to take car to repair shop and was informed of ICCU failure
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Lexington , MA
The vehicle experienced a sudden failure of the 12V battery while on the road. The car stopped completely and became inoperable. At the time of failure, there were no tail lights or proper warning indicators working, which created a very dangerous situation, especially in traffic. I was stuck on the road for about one hour waiting for a tow truck. During that time, other vehicles were honking and passing by, increasing the risk of an accident. The vehicle had to be jump-started before it could be moved. Details: What component failed: The 12V battery system failed unexpectedly. The vehicle is available for inspection upon request. Safety risk: Loss of power caused the vehicle to stop on the road with no tail lights, putting my safety and others at serious risk. Reproduction/confirmation: Issue was temporarily resolved with a jump-start, but this is a known issue reported by other owners as well. Inspection: The vehicle has not yet been inspected by the manufacturer or dealer after this incident. Warnings/symptoms: There were no clear warning lights or messages before the failure. The issue happened suddenly without notice.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Phoenix, AZ
ICCU Failure. Vehicle underwent deal TSB for ICCU failure resolution prior to still failing months later.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Falls Church, VA
I was driving and the car gave an electrical system warning, slowed, and thereafter would not go above about 20mph. Fortunately this happened on a local, low speed limit street. I'd rather not think about what might have happened if this had happened on a highway. The Integrated Charging Control Unit (ICCU) is no longer working as it should. The problem has been confirmed by the dealer/manufacturer service station.
Source: NHTSA WEB SITE