2024 HYUNDAI IONIQ 5 Complaints

View complaints related to 2024 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2024 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 HYUNDAI IONIQ 5
    - Manassas, VA

    While driving I received the infamous "Stop vehicle and check power supply" warning, and it was then inoperable, needed a tow to the dealer for ICCU replacement. I can't believe you terminated your initial investigation into this in 2023 because they did a recall (which my car received). That recall did not fix the issue. It is March 2026 and Ioniq 5 and other models with the same electric system are dying on the road at the same rate as before. There is a large percentage of failed cars, and every failure is dangerous. This is a huge safety issue, and is not receiving adequate oversight by the NHTSA.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Atlanta, GA

    ICCU went bad. Battery warning light appeared a few hours before Vehicle stopped. Vehicle was inoperable and needed to be towed.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Waterville, OH

    ICCU failure happened for the second time. Car stopped randomly with no Power. Very dangerous, this is a known issue for years now and Hyundai is not doing anything about it.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Scarborough, ME

    I was merging onto the highway. I got a warning that I needed to check my electrical system. I was able to back down the highway ramp and park on a side street. Within 20 minutes the car was fully dead and AAA needed to tow it to the dealer. The dealer confirmed that the ICCU needs a replacement. My family is lucky this happened in a place we could safely get to a side street. Had it happened 5 minutes later we would have been stranded on the highway with 2 small children.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Upper Marlboro, MD

    Diagnosed ICCU Failure. Complete loss of power, went into "turtle mode," then told to stop car immediately and have it towed to the dealership. Vehicle diagnosed several days later as having an ICCU Failure.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Burlington, MA

    Vehicle Details: 2024 Hyundai Ioniq (leased from McGovern Hyundai, Wilmington) Recall Services Notes: ICCU S/W,DTC CHK,&FUSE/REP([XXX]) • 272  Mileage: 10,714 mi Owner: [XXX] What Happened ([XXX]): My Ioniq suddenly died in the center lane on [XXX] near CVS Market, Burlington MA  This created a dangerous nighttime traffic jam, The dashboard showed "12V battery voltage low. Stop safely"  - the exact same issue fixed last year under recall. Key  Details from McGovern Hyundai, Advisor said"100 emergencies waiting" - yet they're still actively selling new cars without capacity to service them?  The 2024 car (within warranty) has been in the workshop for past 1 month. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - San Bruno, CA

    While driving northbound on US-280 freeway, the vehicle experienced sudden deceleration with maximum speed limited to approximately 40 mph. The dashboard displayed a "Check Power Supply" warning. The vehicle required a tow to the dealership. Dealer diagnosis indicates likely ICCU (Integrated Charging Control Unit) failure. This is a known issue affecting multiple Hyundai Ioniq 5 vehicles, with numerous consumer reports of the same failure mode. The sudden loss of propulsion at highway speed created a significant safety hazard though we were able to make it off the freeway with hazards on. However shortly after exiting the vehicle further slowed and eventually died on the side of the road as did the hazard signals.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Sycamore, IL

    According to Hyundai, all active recall campaigns have been addressed on this vehicle (NHTSA site says it wasn't, Hyundai claims it was on 9/22/2025). Last night (3/3/2026) while driving on an unlit, two-lane country road about 20 minutes from my house, I heard and felt a bang noise from underneath the rear cabin of the car accompanied by a message stating "Stop vehicle and check power supply" on the dash. The car immediately went into a limp mode, reducing speed to ~40mph. After about 0.5 miles, the car further reduced speed to about 25mph (in a 55mph zone). As speed reduced further (no indication of what the speed would be reduced to), I pulled the car off of the road and awaited tow service. As this happened in the evening on an unlit country road, I was forced to wait for assistance along a stretch of road that could have been hazardous. Hyundai's claimed recall campaign work was performed on 9/22/25 with subsequent recurring failure about 5 months later. The dealer cannot confirm the diagnosis or offer estimates of repair time/availability until they see the car (currently scheduled for next week).

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Hillsborough, NJ

    Car was acting normally. Suddenly, the car would not accelerate. I was on a small road with no place to pull over. Vehicle said to pull over check electrical system. At great risk to my life and the safety of my children, we managed to get to a safe spot before the entire vehicle shut down. We expect that this was a failed ICCU.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Austin, TX

    - What component or system failed or malfunctioned, and is it available for inspection upon request? The ICCU failed. It is not available for inspection. - How was your safety or the safety of others put at risk? Minimally. The car alerted me that it was power-limited and that I should stop the car immediate and get it towed to the dealer. - Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The car informed me it was power limited when I started it. When I started driving after about a mile I was instructed to pull over get a tow.

    Source: NHTSA WEB SITE