2024 HYUNDAI IONIQ 5 Complaints

I was driving on a residential street, traveling about 25 miles per hour. I heard a loud popping sound from the back of the car and within seconds I started to lose power. I pulled over to the side of the road and my car was dead. No electrical system, I couldn't even power the locks. I waited for several hours to have it towed to the dealer where it sat for 29 days waiting for the part. It's the ICCU that failed. Had I been going at highway speeds, I very likely could have been in a life threatening accident. This is unacceptable for a car.

Car would not turn on in the morning. Replaced 12v battery. After battery replacement, received "CHECK ELECTRICAL SYSTEM" warning message. Car was able to be driven, but could not be driven faster than 25mph. Taken to dealer where it was confirmed the car's ICCU malfunctioned and would need to be replaced.

ICCU failure. Occurred within the first few hundred feet after starting a drive.

Routine Friday morning and just finished charging my 2024 Hyundai Ioniq 5 at Walmart. As I started my vehicle to finish my commute to work, the dreaded "Check electric vehicle system" warning light came on along with a red battery icon. There were no warning signs or anything that could have foretold what would be happening. I pulled into an empty parking stall and called the Hyundai dealer for advice. I was told not to drive the vehicle and get it towed to the dealership. After being diagnosed, my car will need a new ICCU and ICCU fuse. The dealership gave me no ETA as it often takes weeks to months to receive the parts from Korea. I was told Fontana Hyundai had 9 other cars with the same ICCU issue in line before mine. I was so glad it occurred in a parking lot and not on the freeway since a malfunction with the ICCU will basically cause the car to loose total power and control. This is definitely a huge concern and safety issue.

ICCU failed after 14k miles. Car suddenly went into "turtle" mode (displayed on dash), car could only go 10 mph and my wife had to pull the car off the street asap and was a very scary experience. Dealer has confirmed the ICCU failure and given me a loaner vehicle. No eta on when the part can be fixed, just that it's current status is back order.

ICCU failure, which made the car stop dead in the road with no way to move it because the car shifts into Park when powered down (there is no way to shift into Neutral without power).

Iccu failure in middle of busy interstate. Pop sound and then notice of electric system failure. Only made it 1.5 miles before vehicle fully died. Extreme safety concern. Couldn’t use any electrical systems on EV

On January 17, 2026, I was driving my Hyundai Ioniq 5, when it began to decelerate and lose power while I was pressing the accelerator pedal. The deceleration progressed. A small flashing battery icon appeared on the upper display. This icon had never been on the display before. Fortunately, I was traveling downhill and able to safely pull the car over to a stop. I turned the car off. I restarted the car with the same issue recurring. I turned the car off and called the dealer and scheduled an appointment. After about 5 minutes I restarted the car and was able to safely drive home without further incident. The dealer checked the car out and determined that nothing is wrong with it. The dealer was unable to replicate the problem. I have no confidence in continuing to drive the car safely as a loss of power could cause a serious accident. I contacted Hyundai USA customer service and a case was opened. They closed the case explaining that since the dealer found nothing wrong there is nothing they could do. Thank you.

ICCU failure. Dealer advises 2 month wait for replacement parts. No loaner car available. Vehicle has 15 K miles. This is a big problem with this vehicle.

The car stalled while being driven by my son. It displaced an error code. The Car had to be towed to dealership. It was diagnosed with ICCU unit failure. Needs to wait over a months for parts.