2024 HYUNDAI IONIQ 5 Complaints

At approximately 10pm on Saturday night with temps in the single digits and a large snowstorm (that would cripple much of the US for several days) just about to hit, the 1.5 year old vehicle failed completely. Propulsion battery 81% charged, started normally, then gave "check electrical system" warning which upon search can be due to a low 12v battery; call AAA and spouse (live 2hrs away). Began to drive towards a station two blocks away, thinking plugging in may help system warm and/or recharge 12v battery. Car goes into limp mode on road, then dies in four-lane road. Use portable battery jumper, draining it into the 12v battery and able to limp-mode out of traffic and into Walmart parking lot entrance where dies again. With bystander help, push the vehicle across parking lot to chargers; vehicle in total electrical failure w/random lights flashing (tail, dash, etc.) and no command-functions (couldn't shift into park, open charging port). Charged 12v battery from an ICE car 30 minutes w/restoration of command function, but nothing more than limp mode. AAA still hours ETA. Personally swap 12v battery purchased from Walmart w/restoration of power, but abnormal function (lane assist forcing wheel, menus malfunctioning) & warnings remaining. Drive vehicle to -thankfully- nearby dealership before another failure. Abandon vehicle & wait for pickup by spouse, drive last hour in a snowstorm. Very lucky I wasn't stranded on the highway, hit and killed in a snowstorm. Very lucky I wasn't hit and killed in the road where it died. Very lucky I called for help early, wasn't stranded more than 20 minutes in dangerous-cold, didn't wreck in snowstorm getting home. Very lucky the malfunctioning systems did not steer/force me into another vehicle or pedestrian, causing injury or death. Dealership confirmed (longstanding and very well-known) failure of ICCU module that Hyundai refuses to properly address. These are unsafe vehicles, hand-grenades on a timer.

As we drove toward the highway to begin our journey home in our 2024 RWD Ioniq 5 with our entire family and luggage in the vehicle, we received a "Check Electric Vehicle System" warning and immediately pulled over and called Hyundai Roadside Assistance. They initially were going to send someone to jump the car, assuming it was an ICE, but once we said it was an EV, they said they didn't have the equipment to jump an EV. We then spoke to Hyundai Customer Care, and we reported that we received the "Check Electric Vehicle System" warning. The HCC rep said that she did not see any issues with the vehicle on her end, so we would be OK to drive it. We specified that we had a 1.5 hour drive home and asked her explicitly if we would be OK to drive this length of time with this warning and make it home? She again said that we would be OK to drive it. After getting off the phone with her, we proceeded onto the highway and within about 2 minutes, received the "Stop Vehicle and Check Power Supply" warning and then, within a few seconds, began to lose power. This was extremely dangerous, as we were going down a hill on a highway frequented by semi trucks in the rain. Fortunately, we were still able to turn on the hazard lights and coast into a nearby hotel parking lot. As we were losing power, we were afraid we would not be able to get out of the car because all the doors were locked and the windows were up due to the rain, so we quickly unlocked two of the doors as soon as we pulled into the parking lot. One of us then had to stay with the car at all times because we couldn't lock or unlock the car. We eventually had the car towed to the Hyundai dealer closest to us who determined that the ICCU and fuse had failed and needed to be replaced, but they could only replace them with new parts of the same design that could potentially fail again; Hyundai does not yet have a fix for the ICCU failure.

My vehicle is 1 year old and has 7800 miles on it. I was driving on Friday evening (it was dark) and the vehicle acceleration was greatly reduced. I was about to get onto the highway but the warning light came on that said to have the electrical system checked. I pulled over and got a power limited warning and the vehicle would not drive after that and had to be towed. My toddler was in the car and if this had happened while we were on the highway in the dark I would have had trouble getting off the highway safely. The dealership inspected the car and said the Integrated Charging Control Unit (ICCU) had failed. They stated that there were 16 other cars were on the lot that had to be towed in with the same problem and that the part has been backordered since the beginning of January. I feel Hyundai is underreporting this issue and a recall investigation should be opened. There was no warning of this issue, I had been charging the vehicle and using it normally.

The vehicle began giving me electrical error warning messages at startup. I tried to drive it but further warning messages advised to stop driving. I ended up having Hyundai roadside assistance come and tow it to a dealer. The dealer reported the ICCU unit failed. The only remedy was replacing the whole unit which they could only get from Korea. It's been a month and there's still no ETA for the part.

The contact owns a 2024 Hyundai Ioniq 5. The contact stated that while driving approximately 60 MPH, the vehicle lost automotive power, with a burning odor entering the cabin of the vehicle. The message "Check Electric Vehicle System" was temporarily displayed on the digital display screen. The vehicle was towed to a local dealer and remained with the dealer. An appointment was scheduled to inspect the vehicle. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.

While driving 45mph car started flashing “electrical system failure pull over now” was able to pull over without accident but was terrifying and dangerous. We’d just had the ICCU recalled and replaced this summer. We had no issues before and bought the car Jan 31 2024.

On January 1st 2026 around 11am we were traveling in rural Wisconsin when we heard a loud pop from under the back seat . This we now know from Dahl Hyundai in LaCrosse was the ICCU failing . When this happened we were in blizzard conditions and the car forced us into limp mode and reduced us from 55 mph down to 25mph in bumper to bumper traffic on a rural hwy (this was not a smooth speed transition the car performed ) We drove the vehicle back to the nearest town going 25mph as it was alerting us that we were on limited battery as this issue in short time will make the vehicle inoperable . We found a safe place to stop and did so. We called Hyundai Roadside assistance who then let us know it would be 9 minutes until we received help. This would actually take 4 more hours . They left us with a car that did not operate , produce heat in a blizzard . We eventually had family pick us up so we were safe . We still do not have the vehicle back as Hyundai America has the part (ICCU) on back order with no ETA of repair. .

Multiple 12v batteries, the battery management system, and ICCU have all failed on my Ioniq 5. During my 13-month lease, this vehicle has been inoperable for more than 30 cumulative days due to the same recurring defect. The vehicle was taken to an authorized Hyundai dealership multiple times, but the defect was repeatedly misdiagnosed and not corrected, resulting in continued failures and extended loss of use. The defect causes sudden loss of power and complete vehicle shutdown, including the inability to restart the vehicle. If this occurs while driving, it creates a serious safety hazard by eliminating propulsion, power-assisted steering, and braking assistance. The vehicle may become disabled in traffic or at intersections, increasing the risk of a collision, injury, or stranding occupants in unsafe conditions.

The ICCU on our 2024 IONIQ 5 (VIN: [XXX] ) failed on January 4, 2026, along with the 12-volt battery. The vehicle had only 5,034 miles on it and was just 12 months and 14 days past our purchase date of December 21, 2024. At the time of the incident, the car was charged to 79% when it suddenly entered turtle mode. We were close enough to home to return safely, but the following day the vehicle had to be towed to the dealership. The dealer informed us that the car had completely lost power and that both the ICCU and the 12-volt battery had failed. We have now been waiting five weeks without a replacement part. We have also learned that Hyundai has not yet implemented a design fix for the underlying cause of ICCU failures, despite widespread reports from owners. We consider this a significant safety concern. Had this failure occurred on a highway—especially in sub-zero temperatures—it could have put us and other drivers at serious risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 1/8/26, while driving in morning rush hour traffic on a busy expressway, a loud bang was heard under the car and the car suddenly lost power/propulsion. A warning light for low power displayed on the dash at the same time. Fortunately, I was able to drift to the right shoulder as much of the traffic was exiting the expressway just behind me. Otherwise, this could have caused a collision. Since the car lost all power, I wasn’t even able to engage the hazards while awaiting assistance. Car was towed to dealer who confirmed an ICCU failure, which appears to be a well known issue with this vehicle. The fact that there was NO warning and the car’s sudden loss of power on a busy highway, AND I was never contacted by the dealer/manufacturer about any recall for this problem has me very concerned. I also understand this could happen again despite the repair (which took 4 weeks due to part on back order).