ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1994 ISUZU TROOPER- LOS ANGELES, CA
WAS JUST INFORMED ABOUT THE VALUE OF REPORTING THIS. IN 1997, UNDER WARRANTY-I SHOWED A LINE IN THE FRAME TO A ISUZU DEALER/MECHANIC WHO FAILED TO IDENTIFY THIS AS A CRACK IN THE FRAME. SINCE THEN, THE CRACK HAS CIRCUMVENTED MOST OF THE F-L FRAME, WHERE THE POWER STEERING PUMP IS ATTACHED. ISUZU CORPORATE REFUSED TO CORRECT THIS OR TO OFFER A SOLUTION TO ENSURE MY SAFETY. IN ADDITION, I REPORTED THE TRANSMISSION SLIPPING, JERKING INTO GEAR AND THE DEALER FAILED TO DIAGNOSE THE TRANSMISSION PROBLEM, AFTER THE WARRANTY EXPIRED, THE TRANS FAILED AND I HAD TO HAVE IT REBUILT.*JB
Source: NHTSA WEB SITE -
1996 ISUZU RODEO- JACKSONVILLE, FL
DT: THE CONTACT STATED WHILE TRAVELING ON THE HIGHWAY THE RPMS REVVED AS HIGH AS THE GAUGE WOULD ALLOW. THE VEHICLE ACCELERATED AND THE BRAKES WOULD NOT STOP THE VEHICLE. WAS FINALLY ABLE TO GET THE VEHICLE TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL VERY HARD. THE CONTACT DROVE THE VEHICLE HOME, CHECKED THE ENGINE ,AND DISCOVERED THE RUBBER BOOT IN THE THROTTLE BODY WAS MELTED. THE BOOT WAS REMOVED BY THE CONTACT AND THIS REMEDIED THE PROBLEM. *AK UPDATED 3/9/2006 - *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 ISUZU RODEO- SAN DIEGO, CA
1999 ISUZU RODEO RIGHT REAR WHEEL CAME OFF. *TS THE CONSUMER LOST CONTROL OF THE VEHICLE STRIKING A GUARD RAIL END, STRIKING THE DITCH IN THE MEDIAN AND SUBSEQUENTLY THE VEHICLE ROLLED OVER. *JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
1998 ISUZU RODEO- AMARILLO, TX
DT: THE CONTACT STATED H VEHICLE BURNED TO THE GROUND AFTER IT STALLED. THE FIRE ORIGINATED FROM UNDER THE HOOD. THE CONTACT HAD NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT. HE TOOK THE VEHICLE TO DEALER FOR AN OIL CHANGE LESS THAN TWELVE HOURS PRIOR TO THE FIRE. A POLICE REPORT WAS TAKEN. THE FIRE DEPARTMENT DID RESPOND. THE POLICE REPORT INDICATED THE FIRE WAS OF AN ELECTRICAL NATURE. *AK UPDATED 02/24/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO- ST PAUL, TX
ON 12/27/2005, OUR 2001 ISUZU RODEO STALLED IN THE MIDDLE OF AN INTERSECTION. AFTER TOWING IT TO CREST ISUZU IN PLANO, TX, THE SERVICE REPRESENTATIVE INFORMED ME THERE WAS A SHORT IN THE WIRING HARNESS. THE COST OF REPAIR (LABOR INCLUDED) IS $1,300. AFTER SPEAKING WITH THE REPAIR TECHNICIAN (MECHANIC), HE INFORMED ME THIS IS A COMMON PROBLEM WITH ISUZUS AND THEY HAVE YET PLACED A RECALL. HE INFORMED ME THE WIRING HARNESS CONTROLS THE ELECTRONIC THROTTLE CONTROL, WHICH TELLS THE ENGINE HOW MUCH GAS/ACCELERATION IS NEEDED. IN OTHER WORDS, THE THROTTLE CONTROL CAN TELL THE ENGINE TO "GUN IT" WHEN THE DRIVER IS BRAKING. ACCORDING TO ALLDATAPRO.COM, BULLETIN #IB00-04-S006 REFERS TO THE ELECTRONIC THROTTLE CONTROL, HOWEVER, WITH NO MENTION OF THE WIRING HARNESS. AS STATED EARLIER, HOWEVER, THE TECHNICIAN STATED THIS IS A COMMON PROBLEM THAT ISUZU WILL CONTINUE TO IGNORE UNLESS ENOUGH AFFECTED CONSUMERS COME FORWARD TO REGISTER THEIR COMPLAINTS. PER ADDITIONAL RESEARCH, THIS IS A KNOWN DESIGN DEFECT. PRIOR TO THIS FINAL INCIDENT ON 12/27, WE HAVE HAD SEVERAL OTHER ISSUES WITH THE ACCELERATION; HOWEVER, IT QUICKLY DISAPPEARED AND WE THOUGHT NOTHING OF IT. *JB
Source: NHTSA WEB SITE -
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2000 ISUZU RODEO- SALEM, IL
DT: THE CONTACT STATED WHEN THE VEHICLE WAS REAR ENDED THE BACKS OF BOTH FRONT SEATS FAILED. BOTH SEATS FELL, CAUSING INJURIES TO BOTH THE DRIVER AND PASSENGER. THE SEAT BELTS WERE USED AT THE TIME OF THE ACCIDENT. THE DRIVER WAS THROWN INTO THE BACK SEAT WHICH CAUSED DAMAGE TO THE BACK SEAT. THE PASSENGER HIT THE SUN ROOF AND SIDE WINDOW. THE SPEED AT WHICH THE VEHICLE WAS HIT WAS UNKNOWN. THE VEHICLE WAS TOTALED, AND HAS NOT BEEN INSPECTED. A POLICE REPORT WAS TAKEN AT THE SCENE.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU TROOPER- CAMP HILL , PA
I WAS DRIVING HOME @ 12AM HAD ABOUT 76 MILES TO GO I HEARD A LITTLE BIT OF KNOCKING I WAS TRYING TO PULL OVER AND ALL OF A SUDDEN EVERYTHING SHUT DOWN AND LOCKED UP. I WAS STANDING ON THE BRAKES AND HANGING ON TO THE STEERING WHEEL TRYING TO GET ACROSS A LANE AND OFF TO THE SIDE OF THE ROAD AND COAST TO A SAFE AREA. WITH NO WARNING LIGHTS OR WARNING WHAT SO EVER MY VEHICLE'S ENGINE SEIZED AND IT WAS OVER THAT FAST. I HAVE MAINTAINED MY VEHICLE WITH OIL CHANGES AND NOW THEY ARE SAYING I HAD A SUDDEN LOSS OF OIL AND WAS LACKING LUBRICATION AND ROD # 1 BROKE AND # 6 IN WEDGED IN THE BLOCK AND SOMETHING ELSE. HELLO WHEN THEY TOOK THE ENGINE APART THERE WAS 2.5 QUARTS IN THE PAN AND THE REST ON THE ENGINE WHAT DO YOU MEAN LACK OF LUBRICATION. THEY SAID THIS WAS AN UNUSUAL CIRCUMSTANCE AND I HAVE TO COME UP WITH ABOUT 4500 TO FIX IT. GET THIS I BOUGHT THE EXTENDED WARRANTY FROM HONDA CARE (APCO FOR THE USED VEHICLES) THEY SAID IT IS UNFORTUNATE THIS HAPPENED TO YOU BUT WE WILL NOT COVER IT! THIS IS A MYSTERY AND NO ONE UNDERSTANDS WHAT HAPPENED BUT I HAVE READ NUMEROUS COMPLAINT ON MESSAGE BOARDS AND THIS IS NOT AN UNUSUAL PROBLEM. I DON'T RECOMMEND ISUZU TO ANYONE AFTER ALL I HAVE READ. ALSO HONDA CARE (APCO)FOR USED CARS THEY WILL FIND A WAY TO TELL YOU NO NOT THERE PROBLEM. SECOND TIME THEY WILL NOT COVER SOMETHING FOR ME. I PAID $1000 FOR THE WARRANTY AND ALL THEY CAN SAY IS SORRY FOR YOUR LOSS! THE DEALERSHIP IS TRYING AND TRYING TO GET THEM TO HONOR IT AND APCO WANTS WHAT THE DEFECTED PART THAT CAUSED FAILURE. NOBODY KNOWS! DEALERSHIP IS GREAT AND A VERY BIG DEALERSHIP @ THAT AND THEY SEEM TO CARE ABOUT ME AND MY SITUATION AND NOT JUST TELLING ME TO GO AWAY. GREAT PEOPLE 2ND CAR I GOT FROM THEM. DEALERSHIP WHO SELLS THIS EXTENDED WARRANTIES BELIEVE THIS IS RIDICULOUS AND FEEL IT SHOULD BE FIXED. *JB
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- SAINT PAUL, MN
VEHICLE ACCELERATED WHILE COASTING CAUSING VEHICLE TO FISH-TAIL AND SPIN OUT. ONCE VEHICLE CORRECTED BRAKES/ABS DID NOT ENGAGE (NO PULSE IN BRAKE PEDAL NO SQUEALING TIRES) RESULTING IN VEHICLE CAREENING OF THE ROAD. *JB
Source: NHTSA WEB SITE -
1999 ISUZU TROOPER- MILLBORO, VA
BURNING TOO MUCH OIL WITH ABSOLUTELY NO WARNING. MY CHECK OIL LIGHT HAS NEVER COME ON. HAVE TAKEN IT FOR 3,000 MILE OIL CHANGES A COUPLE TIMES TO FIND NO OIL AND NO TRACE OF OIL IN IT, THOUGH I HAD FILLED IT TO WHERE THE DIPSTICK REGISTERED FULL WITHIN THE LAST SEVENTY MILES. I CAN'T MAKE A DECENT STAB AT ESTIMATING HOW MUCH IT BURNS BECAUSE IT SEEMS TO BE FINE AND THEN BE EMPTY. IT DOESN'T LEAK ANYWHERE AND IT DOESN'T SMELL LIKE IT'S BURNING IT, BUT IT'S JUST GONE. I HAVE TO STAY ON TOP OF THIS ALL OF THE TIME; IT'S A DRAG. I'M GOING TO GO CHECK IT NOW WHILE I'M THINKING ABOUT IT. I AM WONDERING IF WHATEVER THIS DEFECT IS AFFECTING MY MILEAGE BECAUSE I ONLY GET 16 MPG. MY MECHANICS SAY THE ONLY THING I CAN DO IS GET THE ENGINE REBUILT. I DO WISH ISUZU WOULD HELP OUT HERE. I LIKE THE VEHICLE AND AM NOT IN A POSITION TO HAVE THE ENGINE REBUILT OR BUY ANOTHER CAR. I WOULD ALSO FEEL BADLY SELLING THIS TO SOMEONE KNOWING THE ENGINE COULD LOCK-UP WITH NO NOTICE. AND IF I TELL THEM, WHO WOULD BUY IT? *NM
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- MECHANICSVILLE, MD
DT: THE CONTACT STATED WHILE THE VEHICLE WAS AT A CERTIFIED DEALERSHIP THE ABS BRAKES FAILED. THE MECHANIC WAS BACKING THE CONTACT'S VEHICLE OUT OF THE GARAGE AND THE ABS LIGHT ILLUMINATED. WHEN THE ABS LIGHT ILLUMINATED THE MECHANIC DEPRESSED THE BRAKE PEDAL. HOWEVER, THE ABS DID NOT ENGAGE. THE VEHICLE CROSSED THE ROAD AND RAN THROUGH A GARAGE DOOR OF ANOTHER BUSINESS. AFTER THE CRASH THE IGNITION WAS TURNED OFF AND RESTARTED. ONCE THE VEHICLE WAS RESTARTED THE ABS LIGHT WAS NOT ILLUMINATING AND THE VEHICLE OPERATED NORMALLY. THE CERTIFIED SERVICE DEALER STATED TISSUES AN ELECTRICAL PROBLEM ,AND WILL BE PERFORMING DIAGNOSTIC TESTING ON THE VEHICLE. NO REPAIRS HAVE BEEN MADE AT THIS TIME. A POLICE A REPORT WAS TAKEN AT THE SCENE. VEHICLE SUSTAINED MINIMUM DAMAGE. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE