ISUZU Complaints

I OWN A 2000 VEHICROSS BY ISUZU WHICH WAS PURCHASED NEW. BOTH THE DRIVER AND PASSENGER SIDE POWER WINDOWS HAVE HAD TO BE REPAIRED DUE TO FAILURE OF THE TRACK ALIGNMENT. UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. AT THE MOMENT I HAVE 27,000 MILES ON THE CAR AND NOW THE PASSENGER'S SIDE I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES. *JB

I HAVE A 1999 ISUZU RODEO. I TRY TO STOP, PUT BRAKE PEDAL TO FLOOR AND TRUCK KEEPS ACCELERATING AND DOESN'T STOP. I ALMOST GOT IN TWO ACCIDENTS TODAY. *JB

I OWN A 1999 ISUZU VEHICROSS THAT HAS A DRIVERS WINDOW PROBLEM, I RECENTLY FOUND THAT THIS IS A PROBLEM WITH ALL VEHICROSS YET THE DEALER CLAIMS THERE ARE NO PROBLEMS. THE COST TO FIX THE PROBLEM IS 800 DOLLARS WHICH IS NOT A GUARANTEE. *JB

MY PASSENGER SIDE WINDOW AND DRIVERSIDE WINDOW HAVE NEVER WORKED RIGHT. SEVERAL TRIPS TO THE DEALERSHIP AND BEING CHARGED SEVERAL TIMES THEY STILL DON'T WORK. AT WWW.VEHICROSS.INFO ALL THE OWNERS OF THIS VEHICLE HAVE HAD THE SAME PROBLEM. ISUZU IS AWARE OF THE PROBLEM BUT THEIR DEALERSHIPS DO NOT SEEM TO EVER FIX THE PROBLEM NOR DO THEY HONOR IT AS A WARRANTY ISSUE. MYSELF ALONG WITH ALL THE OTHER VEHICROSS OWNERS WOULD LIKE TO SEE ACTION TOWARDS IZUSU TO RESOLVE THEIR WINDOW ISSUE. *JB

THE INCIDENTS ALL HAPPENED ON OR BEFORE NOVEMBER 28TH, 2005. THE SITUATION HAD GOTTEN WORSE AND THAT IS WHEN I TOOK IT IN TO THE DEALERSHIP. WHEN TRAVELING DOWN THE ROAD THE SUV WOULD EITHER STALL OUT WHEN SLOWING DOWN TO A STOP OR DIE WHEN YOU ARE TRYING TO TURN INTO A PARKING SPACE. WE HAD FAMILY IN THE RODEO ON NUMEROUS OCCASIONS WHEN THE VEHICLE WOULD STALL OUT WHEN HITTING THE BRAKES HARD WHEN SOMEONE WOULD PULL OUT IN FRONT OF YOU. THE ENGINE WOULD DIE WHILE TRAFFIC WAS COMING TOWARDS US. IT WOULD IDLE ROUGHLY AND WHEN YOU WOULD LET IT WARM UP FOR A GOOD TEN MINUTES, TRYING TO PLACE IT IN GEAR WILL KILL THE ENGINE. I TOOK IT TO CREST ISUZU THINKING IT WAS THE FUEL PUMP THAT WAS REPLACED NOT TOO LONG AGO SINCE IT WAS ACTING THE SAME WAY. THE SERVICE ADVISOR TOLD ME IT WAS THE WIRE HARNESS THAT RUNS FROM THE ENGINE TO THE GAS PEDAL. PHIL EXPLAINED THIS TO ME AFTER HE GOTTEN THE REPORT FROM THE SERVICE TECHNICIAN. HE EVEN TOLD ME THAT ISUZU KNEW THAT THE WAY THE SYSTEM WAS DESIGNED (THE WIRING HARNESS WAS LAID OUT) THAT WHEN THE VEHICLE GOES OVER A BUMP OR HITS A POT HOLE, IT WOULD CUT THE WIRING, CAUSING IT TO SHORT OUT. I WENT FOR THE REPAIRS, WHICH COST ME OVER 400 DOLLARS. THE VEHICLE IS DOING THE SAME THING AGAIN. AS CONSUMERS, WE SHOULDN'T HAVE TO PUT UP WITH SOMETHING LIKE THIS. THEY KNEW IT WAS A DESIGN FLAW. WE ARE CONTINUING TO HAVE THIS PROBLEM. IT'S A SAFETY ISSUE BECAUSE THE VEHICLE DIES IN TRAFFIC AND YOU DON'T KNOW WHEN IT WILL DO IT AGAIN. THERE IS NO TELLING HOW MANY CONSUMERS HAVE BEEN RAKED OVER THE COALS ON THIS ISSUE AND HAVE NOT SPOKEN UP ON THIS. *NM

DT: THE CONTACT RECEIVED A RECALL NHTSA RECALL CAMPAIGN 02I002000 CONCERNING THE ANTI-LOCK BRAKES IN JUNE 2004. SHE CONTACTED THE DEALERSHIP TO MAKE AN APPOINTMENT. THE DEALERSHIP TOLD HER THE REMEDY PARTS WOULD NOT ARRIVE UNTIL DECEMBER 2004. THE PARTS NEVER ARRIVED. LAST MONTH SHE RECEIVED A SECOND RECALL NOTIFICATION CONCERNING THE ANTI-LOCK BRAKES. SOMEONE FROM THE DEALERSHIP CONTACTED AND INFORMED HER THE RECALL PARTS WERE AVAILABLE, AND TO SCHEDULE AN APPOINTMENT. ON THE DAY OF THE APPOINTMENT SHE DROPPED VEHICLE OFF AND RETURNED HOME. THEN, SHE RECEIVED A CALL FROM THE DEALERSHIP TELLING HER THE PARTS WERE NOT AVAILABLE, AND SHE NEEDED TO COME AND PICK UP THE VEHICLE. AS A RESULT OF NOT BEING ABLE TO HAVE THE RECALL REPAIRS COMPLETED THE ABS FAILED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP AND THE VEHICLE BEGAN TO SKID. *AK

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 02I002000 CONCERNING THE ANTILOCK BRAKES. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. SHE SPOKE TO THE MANUFACTURER WHO HAS CONFIRMED THE PARTS WERE NOT AVAILABLE. *AK UPDATE 1/4/2006 - *NM

THROTTLE CABLE STUCK ON MY 1992 ISUZU AMIGO. FORTUNATELY, IT WAS WHILE STARTING UP AND THE CAR WAS IN NEUTRAL. THE SECOND TIME THIS HAPPENED I CALLED ISUZU AND THEY SAID THERE WAS NO RECALL ASSOCIATED WITH THIS SO I TOOK CAR TO LOCAL REPAIR SHOP AND HAD THE THROTTLE CABLE REPLACED (PARTS 31.25 LABOR $82.50 = $113.75 TOTAL). I THEN FOUND THE NHTSA CAMPAIGN ID 04V99000 ASSOCIATED WITH THE 1992 ISUZU TROOPER. OURS IS A 1992 ISUZU AMIGO. BY CHANCE, ARE THESE SPEED CONTROL CABLES SIMILAR? *JB

I OWN A 2001 ISUZU VEHICROSS AND WOULD LIKE ISUZU TO OWN UP TO A DESIGN FLAW. I HAVE HAD THIS FIXED 3 TIMES WHILE UNDER WARRANTY AND THE PROBLEM COMES RIGHT BACK SOON AFTER THEY REPLACE THE "WINDOW REGULATOR". AT THE MOMENT BOTH OF MY WINDOWS ARE UNABLE TO ROLL UP WITHOUT MY ASSISTANCE. THIS IS A MAJOR PROBLEM IN THE COLD OF ALASKA AS IF I NEED TO ROLL MY PASSENGER WINDOW DOWN I NEED TO LEAN INTO THE PASSENGER SEAT IN ORDER TO ROLL IT UP AND I FIND MYSELF DOING THIS AT UNWANTED/UNSAFE TIMES DUE TO THE COLD. ALSO IF A FRIEND IS IN THE CAR THEY TEND TO SMASH THEIR FINGERS IN THE WINDOW WHEN PULLING IT UP. I AM SICK OF ISUZU SAYING THERE IS NOTHING WRONG WITH IT.... IT IS OBVIOUSLY A DESIGN FLAW AS EVERY VEHICROSS I HAVE EVER SEEN HAS HAD THE SAME PROBLEM!!!!!!!!! AND AS FOR THE INCIDENT DATE THIS HAS HAPPENED FIVE TIMES (SINCE DATE I SAID WAS THE INCIDENT) SO THERE IS NOT JUST A SINGLE INCIDENT. *JB

I OWN TWO 2001 ISUZU VEHICROSS'S. I BOUGHT THEM USED 1 AND 2 YEARS AGO, RESPECTIVELY. MY FIRST ONE WAS PURCHASED WITH 11,000 MILES ON IT, AND THE SECOND ONE WITH 36,000 MILES ON IT. UPON PURCHASE OF MY FIRST ONE, THE POWER WINDOW MECHANISM ON BOTH SIDES HAD TO BE REPLACED DUE TO A FAILURE OF THE TRACK ALIGNMENT. I'M SEEING SIMILAR ISSUES WITH MY SECOND VEHICROSS AS WELL. MY FIRST VEHICROSS WAS FIXED BY A DEALER, UNDER WARRANTY, ON FOUR SEPARATE OCCASIONS. AFTER THE WARRANTY RAN OUT, THE ISSUE AGAIN PRESENTED ITSELF, AND I HAD TO PAY OVER $600 TO GET THE ISSUE FIXED. EVEN THEN, THE ISSUE REAPPEARED AFTER ONLY A FEW MONTHS. MY SECOND VEHICROSS HAS THE SAME EXACT ISSUES WITH THE WINDOW BINDING, AND TRACK MISALIGNMENT, CAUSING THE MOTORS TO WEAR. UPON COMING IN CONTACT WITH AN ORGANIZATION OF SEVERAL HUNDRED VEHICROSS ENTHUSIASTS I DISCOVERED THAT THIS TYPE OF WINDOW FAILURE IS EPIDEMIC WITH THIS MODEL CAR. SOME OF THE OWNERS HAVE HAD MULTIPLE FAILURES -- I.E., THE WINDOWS HAVE BEEN FIXED ONLY TO FAIL AGAIN, SOMETIMES THREE OR FOUR TIMES. I HAVE CONTACTED ISUZU BUT THEY DENY THERE IS A PROBLEM. ON THE OTHER HAND I UNDERSTAND THERE ARE OFFICIAL DOCUMENTS BY ISUZU THAT DO RECOGNIZE THIS PROBLEM. SINCE THERE WAS A LIMITED DISTRIBUTION OF THIS PARTICULAR MODEL CAR -- SOMEWHERE IN THE AREA OF 4000 PLUS OVER A FOUR YEAR PERIOD -- IT APPEARS THE WINDOW FAILURE RATE IS A HIGH PERCENTAGE OF THAT TOTAL NUMBER. I WOULD ASK THAT THE DEPARTMENT INVESTIGATE THIS PROBLEM, INCLUDING INVESTIGATION OF THE INTERNAL ISUZU DOCUMENT MENTIONED ABOVE. IF THERE IS, AS IT APPEARS, A DESIGN FLAW IN THE WINDOW MECHANISM, THEN THERE ARE HUNDREDS OF VEHICROSS OWNERS WHO HAVE IMPROPERLY BEEN CHARGED TO REPAIR IT, SOMETIMES MULTIPLE TIMES. *JB