ISUZU Complaints

WHEN DRIVING AND APPLYING THE BRAKES THEY DID NOT STOP AT A SAFE DISTANCE. ON TWO OCCASIONS VEHICLE WENT THROUGH THE INTERSECTION, ALMOST CAUSING AN ACCIDENT. THIS HAPPENED TO THE CONSUMER ONCE AND TO THE CONSUMER'S DAUGHTER ONCE. THE MANUFACTURER AND DEALER WERE NOTIFIED.*AK

TRANSMISSION MODE SWITCH HAS FAILED 4 TIMES IN ONE MONTH AND THERE IS NO IDENTIFIABLE CAUSE BY BALBOA ISUZU. THIS IS SUCH A COMMON OCCURRENCE RIGHT NOW THAT ALL THE DEALERSHIPS ARE HOLDING ONTO THEIR PARTS CLOSELY AND WILL NOT SELL TO ANOTHER DEALERSHIP. THIS IS RIDICULOUS! EVEN THE FACTORY CAN'T FIGURE IT OUT. CAUSES THE TEANSMISSION TO DOWNSHIFT AND IS EXTREMELY UNSAFE.*AK

THERE ARE THREE PROBLEMS WITH MY 1999 ISUZU RODEO. 1) THE CHECK ENGINE LIGHT REMAINS ON ALMOST CONTINUALLY. IT WAS CHECKED AT ROYALL ISUZU IN RICHMOND, VA, WHERE THEY FOUND THE PROBLEM IS THE FUEL SENDING UNIT. ONE OTHER CUSTOMER WAS THERE AT THE SAME TIME WITH THE IDENTICAL PROBLEM ON HER 1999 RODEO. THE SERVICE MANAGER SAID HE IS SEEING AN INCREASING NUMBER OF RODEOS WITH THIS PROBLEM. HOW AM I TO KNOW IF A TRUE PROBLEM POPS UP WITH THE VEHICLE OR IF THE LIGHT IS ONLY ON FOR THE SAME? 2) ONE BY ONE, THE DASHBOARD LIGHTS ARE FAILING. IT STARTED WITH THE CLOCK LIGHT AND HAS NOW GONE TO THE RADIO LIGHT. 3) IN JULY 2001, THREE MONTHS AFTER PURCHASE (34,000 MILES AT TIME OF USED PURCHASE) THE CLUTCH STOPPED WORKING SUDDENLY. THE CLUTCH FLUID RESERVOIR WAS COMPLETELY EMPTY. WHITTEN ISUZU IN RICHMOND, VA, TOOK THREE SEPARATE SERVICE TRIPS TO TRY TO FIX IT. AFTER THE SO-CALLED REPAIR, THE PROBLEM SEEMED BETTER. FOR THE PAST SEVERAL MONTHS, THE FLUID LEVEL SLOWLY BUT STEADILY DECREASES SO I CONTINUALLY ADD CLUTCH FLUID. NOW THE CLUTCH SLIPS WHEN ACCELERATING IN FIFTH GEAR. STEADY DRIVING IN FIFTH DOES NOT POSE A PROBLEM BUT INCREASING SPEED SUCH AS UPHILL OR TO PASS ON THE HIGHWAY CAUSES A SUDDEN RISE IN RPM AS THE CLUTCH SLIPS. BECAUSE I PURCHASED IT USED, THE WARRANTY EXPIRED AT 50,000 MILES, SO THAT'S GONE. IT SEEMS AS IF A PROBLEM ADDRESSED UNDER WARRANTY SHOULD STILL BE REPAIRED. I HAVE GIVEN UP ON CALLING ISUZU CUSTOMER SERVICE AS THE CALLS ARE EITHER NOT RETURNED FROM VOICE MAIL OR I AM GIVEN A VERY BRUSQUE DENIAL OF EVEN CONSIDERING THE PROBLEMS. I LOVE THIS VEHICLE AND REALLY ENJOY IT WITH THE EXCEPTION OF THE PROBLEMS ADDRESSED ABOVE. I AM THE ONLY DRIVER AND HAVE KEPT IT COMPLETELY ON SCHEDULE WITH OIL CHANGES, ETC. I SEE ON YOUR COMPLAINT SEARCH THAT THERE ARE QUITE A FEW COMPLAINTS ABOUT THE FUEL SENDING UNIT, SO WHY DOES ISUZU ACT AS IF THEY KNOW OF NO OTHERS? THE FUEL GAUGE DOES NOT REGISTER CORRECTLY DUE TO THE SENDING UNIT.*AK

THE CENTER REAR SEAT BELT,WHICH IS WHERE MY TODDLER SON'S CARSEAT IS, BROKE INTO PIECES DURING A ROUTINE MOVE OF THE CARSEAT. THE SEAT BELT LATCH WAS NOT SUBJECT TO ANY UNDUE FORCE OR PRESSURE AT THE TIME OF IT'S BREAKING.*AK WHEN I CONTACTED THE DEALERSHIP I WAS TOLD THAT THE SEATBELTS ARE ONLY WARRANTIED FOR 3 YEARS OR 50,000 MILES. MY CAR IS A 1999 BUT HAS 85,000 MILES. I AM VERY DISTRESSED TO KNOW THAT THE NOT ONLY ARE THE SEATBELTS NOT COVERED UNDER WARRANTLY BUT THAT NOONE SEEMS TO FIND ANYTHING WRONG WITH IT.

STATE INSPECTION FOUND ALL FOUR WHEEL LUGS:NUTS CRACKED OR BROKEN. AS A RESULT, VEHICLE DIDN'T PASS LOCAL INSPECTION. DEALER STATED THIS WAS A COMMON PROBLEM FOR THIS TYPE OF VEHICLE. *AK

2001 ISUZU RODEO SPORT STALLS OUT INTERMITTENTLY AND ALSO RPMS SURGE OUT OF CONTROL. DEALER UNABLE TO DUPLICATE OR FIND CAUSE AND STATES THAT THERE IS NOTHING THAT THEY CAN DO. I WAS TOLD THAT ISUZU WILL NOT PAY THE WARRANTY CLAIM IF THEY CAN'T DUPLICATE OR IF THE COMPUTER DOES NOT SHOW A PROBLEM. HAS BEEN IN SHOP 4 TIMES NOW FOR THIS PROBLEM WHICH HAS HAPPENED SINCE I BOUGHT THE SUV BRAND NEW. IS HAPPENING MORE OFTEN NOW AND I NO LONGER FEEL SAFE DRIVING MY CHILD OR MYSELF IN THIS VEHICLE. HAVE COME VERY CLOSE TO BEING REAR ENDED BECAUSE OF THE PROBLEM. PICKED UP THE VEHICLE FROM DEALER ON FRIDAY AUGUST 29TH AFTER BEING IN SHOP FOR OVER TWO WEEKS. WAS TOLD 2-3 PEOPLE DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE. THE VEHICLE STALLED OUT AND CHECK TRANSMISSION LIGHT CAME ON WHILE I WAS EXITING INTERSTATE ON SEPT 3RD.*AK

BRAKES FAILED TO ENGAGE AFTER PULLING AWAY FROM A STOPLIGHT AT ABOUT 10-15 MPH. THE CARS AHEAD STOPPED BUT MY RODEO WOULD NOT EVEN WITH ME LITERALLY STANDING ON THE BRAKES. THEY WERE NON-RESPONSIVE ALTHOUGH THE ABS GRINDING TOOK PLACE. I RECENTLY HAD THE VEHICLE IN FOR THE ALGORITHM CHANGE, BUT NOTICED NO DIFFERENCE. I INITIALLY CALLED ISUZU OWNER RELATIONS ON 7/8/02 ABOUT THE MSN CARPOINT RECALL ALERT UNDER NHTSA CAMPAIGN NUMBER 021002000, NOPTIFICATION DATE 6/02/02, AFFECTING 161,927 VEHICLES. ISUZU OWNER RELATIONS PERSONELL VEHEMENTLY DENIED THERE WAS ANY CAUSE FOR ALARM OR ACTION FROM ISUZU. DEALERSHIP AND ISUZU PERSONNEL DENIED ANY PROBLEM WITH BRAKES DESPITE CALLS TO ISUZU OWNER RELATIONS AND VISITS TO THE DEALERSHIP. THIS IS THE 3RD ACCIDENT (SEVERAL OTHER NEAR ACCIDENTS) WITH THIS SAME TYPE OF PROBLEM OCCURRING RESULTING IN AN ACCIDENT...THIS TIME THE INSURANCE COMPANY TOTALED THE RODEO. I HAD BECOME SO SKEPTICAL OF THIS VEHICLE THAT I REFUSED TO USE IT ON BOY SCOUT OR FAMILY OUTINGS. OVER THE YEARS, I HAVE OWNED 10 VEHICLES, MANAGED SALES ACCOUNTS IN 11 STATES REQUIRING ME TO DRIVE APPX 25 RENTAL VEHICLES PER YEAR AND YET HAD A SPOTLESS DRIVING RECORD ...FROM 1966 TO 1998, BEFORE PURCHASING THE RODEO...GO FIGURE. WILL ISUZU NOW ADMIT THAT THERE IS A PROBLEM WITH THE RODEO? PLEASE INVESTIGATE.*AK

WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN, WHICH FORCED THE CONSUMER TO PULL OVER AND WAIT 20 MINUTES TO RESTART. THE DEALER HAD INSPECTED THE VEHICLE SEVERAL TIMES AND WAS UNABLE TO DUPLICATE OR CORRECT THE PROBLEM.*AK *PH *JB

THE ANTI-LOCK BRAKES FAILED TO PROPERLY ENGAGE ALLOWING THE CAR TO ROLL FORWARD. *MR THERE WERE SEVERAL INCIDENTS WHERE ON SLOW STOPS, THE ANTI-LOCK BRAKES FAILED TO PROPERLY ENGAGE AND ALLOWED THE VEHICLE TO ROLL FORWARD. THE PROBLEM WAS INTERMITTENT. THE MASTER CYLINDER WAS REPLACED, HOWEVER, THE PROBLEM RECURRED. REFER TO RECALL#02I002000. THE CONSUMER WAS TOLD THAT THERE WAS NO EXISTING RECALL. *SCC *JB

PROBLEMS WITH ABS ON A 1999 ISUZU RODEO. *MR THERE WERE INTERMITTENT ABS PROBLEMS SINCE PURCHASE. THE ABS MODULE WAS CHANGED. THE DEALER SAID THAT A RECALL WAS BEING ISSUED AND THEY WOULD REIMBURSE THE CONSUMER FOR THE REPAIR CHARGES. THERE WAS AN EXCESSIVE OIL CONSUMPTION PROBLEM WHICH HAD NOT BEEN SOLVED SINCE THE CONSUMER WAS GIVEN THE RUN AROUND. RECALL# 02I002000 *SCC *JB