ISUZU Complaints

WHILE APPLYING THE BRAKES PEDAL WENT ALL THE WAY DOWN TO THE FLOOR, CAUSING A LOUD NOISE. *AK

WHILE STOPPING VEHICLE MADE A LOUD NOISE AND HOPPED FORWARD UNTIL IT HIT ANOTHER VEHICLE. DRIVER APPLIED PRESSURE TO THE BRAKES, BUT COULD NOT STOP THE VEHICLE. FRONT END WAS DAMAGED. THE DEALER DETERMINED THE PROBLEM WAS WITH THE ABS SYSTEM. *AK *NLM

THE CONSUMER STATED THE WINDSHIELD WIPERS WERE ON RECALL. CONSUMER STATED THAT DEALER WON'T HONOR RECALL. *AK THE CONSUMER WAS TOLD THAT PART WAS NOT AVAILABLE. AFTER MANY PHONE CALLS, THE DEALER SENT SOMEONE TO PICK UP THE VEHICLE AND HAVE IT REPAIRED. RECALL# 03V210000 *SCC *JB

MY ENGINE JUST "DIED" IN AUGUST 2000. BEST CHEVROLET AND ISUZU IN HINGHAM MA SAID THAT I NEEDED A NEW OR REBUILT ENGINE. I HAVE TAKEN EXTREMELY GOOD CARE OF THIS VEHICLE SINCE IT WAS PURCHASED BRAND NEW IN 1993. I DID NOT WANT A REBUILT AND VERY NICELY, BUT FIRMLY, ASKED THAT THEY COVER IT AND GIVE ME A BRAND NEW ENGINE, TO WHICH ISUZU CORP. AND THE DEALER AGREED IF I PAID FOR THE LABOR COSTS OF INSTALLING IT. I THOUGHT THIS SOUNDED FAIR AT THE TIME, SO I AGREED. I HAVE RECENTLY LEARNED THAT A RECALL WAS ISSUED IN JULY 1994 AND I WAS NEVER INFORMED BY ISUZU CORPORATION OR THE DEALER! I COMPLAINED ABOUT THIS PROBLEM OF "WHITE SMOKE" BLOWING OUT THE EXHAUST ON SEVERAL OCCASIONS OVER THE YEARS AND HAVE IT IN WRITING (FOR THE MECHANICS TO INVESTIGATE) ON ALL MY RECEIPTS. THIS PROBLEM WAS NEVER FIXED, YET THEY KEPT CHARGING ME FOR "LOOKING INTO IT" -- A $100. HERE, $200. THERE. I ALSO ASKED THEM TO SAVE THE OLD ENGINE AFTER THE BRAND NEW ONE WAS INSTALLED AND THE SERVICE MANAGER TOLD ME THEY WOULDN'T BE ABLE TO DO THAT AS THEY HAD TO "TURN IT IN." (I'VE SINCE LEARNED THIS VIOLATES MASS. LAW) AT THE TIME, I TOLD HIM THAT DOESN'T MAKE SINCE. WHY WOULD THEY HAVE TO TURN IN AN OLD, NON WORKING ENGINE TO GET A NEW ONE?!? MY BROTHER, ADAM HOOVER, WAS A WITNESS TO THIS CONVERSATION. ALSO, SINCE THEN, I'VE LEARNED THAT WHEN A REBUILT ENGINE IS PURCHASED, THE DEALER TURNS IN THE OLD ONE FOR THE "CORE." I PAID OVER $3500. SUPPOSEDLY FOR LABOR COSTS! I WAS BLATANTLY RIPPED OFF AND I WANT TO GET MY MONEY BACK. THIS VEHICLE STILL BLOWS WHITE SMOKE AND I FEEL IT'S A TICKING TIME BOMB WAITING TO GO OFF! I'M AFRAID THE ENGINE IS GOING TO BLOW AGAIN. THANKS.

WHILE SHIFTING VEHICLE MODE SWITCH LIGHT APPEARED ON THE DASHBOARD, CAUSING A HARD SHIFT, ESPECIALLY WHEN DOWN SHIFTING. VEHICLE JUMPED AND SKIPPED UNCONTROLLABLY. *AK

VEHICLE WAS CONSECUTIVELY TURNED OFF AND RESTARTED FIVE TIMES, ON THE FIFTH TIME VEHICLE WOULD NOT START. THIS ONLY OCCURRED WHEN THE WEATHER TEMPERATURE WAS HOT. *AK

MY 99 ISUZU AMIGO WAS IN A CRASH IN 6/03 WHEN A DRIVER TURNED LEFT AT AN INTERSECTION IN FRONT OF MY ISUZU. BRAKES WERE FORCIBLY APPLIED ON THE ISUZU, BUT IT DIDN'T STOP. A 16-MTH OLD IN THE TURNING CAR WAS FATALLY INJURED & LATER DIED. OTHERS WERE HURT & MY ISUZU WAS TOTALED. ISUZU SENT ME A NOTE 7/03 THAT STATED THE BRAKES REQUIRE LONGER THAN NORMAL STOPPING DISTANCE & SHOULD BE REPLACED. I RESEARCHED & FOUND ISUZU KNEW OF THE DEFECTIVE BRAKES IN 6/02, WHEN THEY ANNOUNCED THEY WERE UPGRADING THEM. NEITHER ISUZU NOR GE CAPITAL (THE FINANCING COMPANY) EVER NOTIFIED ME UNTIL THE 7/03 NOTE FROM ISUZU. INSTEAD OF ADDRESSING THIS, AND THE RISK I MAY BE SUED BY THE OTHER CARS DRIVERGE & THEIR ATTORNEY IS DEMANDING I PAY $18M ON TOP OF $11M THEY ALREADY GOT FROM MY INSURER. GE IGNORES AN AGREEMENT WE REACHED IN 2002 WHENDUE TO DECEPTIVE SALES TACTICS BY ISUZUS SALESMANTHEY ACCEPTED A DEPOSIT STOLEN FROM ME BY THE SALESMAN & PAYMENTS I MADE UNDER DURESS AS PAYMENT IN FULL. THIS WAS REACHED WHEN GE LEARNED THE DEALERSHIP FIRED THE SALESMAN AFTER THEY INVESTIGATED AND CONFIRMED MY REPORT OF THE DECEPTIVE/FAKED CONTRACT. PER OUR AGREEMENT, GE WAS TO SEND ME THE TITLE & WAS TO REPORT THE CONTRACT PAID IN FULL TO CREDIT BUREAUS. GE REPORTED FULL PAYMENT TO THE BUREAUS, BUT NEVER SENT ME THE TITLE. BY KEEPING THE TITLE, GE WAS ABLE TO MISREPRESENT THEMSELVES AS LIENHOLDER & GOT MY INSURER TO PAY THEMINSTEAD OF ME$11M IN FUNDS & SALVAGE FOR MY ISUZU. AND NOW GE IS DEMANDING $18M FROM MEALL IN SPITE OF OUR 2002 AGREEMENT. I WROTE GE & AMERICAN ISUZU MOTORS ADVISING THAT THEIR NEGLIGENCE IN THE DEFECTIVE BRAKES KILLED A BABY & INJURED OTHERS. I ALSO REQUESTED REIMBURSEMENT OF $11M, VEHICLE REPLACEMENT & DAMAGE COSTS. GE & ISUZU IGNORED MY LETTER. GE CONTINUES, WITH THEIR ATTORNEY, PURSUING ME FOR $18M. PLEASE RECALL 98/99 ISUZUS TO PREVENT MORE PEOPLE FROM BEING KILLED BY THE NEGLIGENCE OF ISUZU & GE.

ON NUMEROUS OCCASIONS, ESPECIALLY DURING THE WINTER, THE ENGINE OF MY 5-SPEED 1998 ISUZU RODEO HAS SUDDENLY REVVED UP TO RPMS OF BETWEEN 2500 AND 4000 IN NEUTRAL (BETWEEN SHIFTS AND AT STOP SIGNS AND STOPLIGHTS). IT HAPPENS RANDOMLY; THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND CLAIMS TO HAVE NO KNOWLEDGE OF THIS PROBLEM, ALTHOUGH I PROVIDED THEM WITH COPIES OF NUMEROUS SIMILAR COMPLAINTS FROM THE NHTSA WEBSITE. MOREOVER, ON THREE OCCASIONS WHEN TAKING MY FOOT OFF THE ACCELERATOR PEDAL (TWICE ON EXIT RAMPS AND ONCE WHEN APPROACHING A STOP SIGN), THE ENGINE HAS DIED WHILE THE VEHICLE WAS MOVING AT SPEEDS OF AROUND 35 MPH.*AK

WHEN THE CONSUMER SLOWED THE VEHICLE DOWN, TO TURN, BACK UP, OR COME TO A STOP, THERE WAS MOVEMENT UNDER THE VEHICLE. *AK THE CONSUMER STATED WHEN DRIVING AT HIGHWAY SPEEDS THE VEHICLE VIBRATED SEVERELY WHICH ALMOST CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER HAD TO HIRE AN EXPERT MECHANIC TO TELL HIM THE STRUCTURE UNDERNEATH THE TRUCK MOVED FORWARD WHICH MADE THE ENGINE MOVE FORWARD WHEN THE BRAKES WERE APPLIED. *JB

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THERE WAS A LOUD POPPING NOISE COMING FROM INSIDE THE VEHICLE. *AK THE NOISE WAS INTERMITTENT AND WOULD USUALLY SOUND FOR 2-5 SECONDS. THIS WOULD OCCUR WHILE IN MOTION AND SOMETIME WHEN STATIONARY. THE DEALER HEARD THE SOUND(S) BUT DID NOT HELP. *SCC *JB