ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 ISUZU RODEO- BOONEVILLE, KY
2 DAYS AFTER LEAVING GATLINBURG,TENNESSEE TO BOONEVILLE KY THE BRACKET THAT HOLDS REAR END BROKE AWAY FROM FRAME ON DRIVERS SIDE ALMOST CAUSING A BAD ACCIDENT. CAUSED STEERING AND HANDLING TO BE UNCONTROLLABLE. LUCKILY WE WERE ONLY GOING 30 MPH AT TIME. IF IT WOULD HAVE HAPPENED COMING BACK FROM TENN ON INTERSTATE [I DROVE 95MPH HOME]ME AND MY CHILDREN WOULD MOST LIKELY NOT SURVIVED. ISUZU STATED THAT IN FACT THERE WAS A RECALL IN 2010 BUT I NEEDED TO CONTACT THEM THEN. I GAVE 3500 FOR THIS TRUCK ON OCTOBER 21,2010 AND WAS NEVER NOTIFIED OF ANY SAFETY ISSUES. TRUCK HAS GREAT BODY,CLEAN INTERIOR, NO OIL ANYWHERE ON ENGINE, LOOKS AS GOOD AS NEW. NEVER WOULD THINK THE FRAME WAS ALMOST RUSTED INTO ON IN. FROM BRACKET INFRONT OF REAR TIRE THRU TILL BEHIND FRONT TIRE IS RUSTED BEYOND REPAIR. I HAD JUST PURCHASED 425.00 NEW TIRES AND PUT ON IT. NOW ITS A TOTAL LOSS. *TR
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- MATTAPAN, MA
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE THEY STATED THAT THE FRONT AND REAR TIE RODS AND WHEEL BEARINGS WERE DEFECTIVE. THE MECHANIC ALSO DISCOVERED THAT THE UNDERBODY OF THE FRAME WAS CORRODED, ESPECIALLY ON THE DRIVER'S SIDE. THE MECHANIC REFUSED TO MAKE ANY REPAIRS. THE FAILURE WAS RELATED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR); HOWEVER THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 117,000. UPDATED 8/23/12 *CN THE CONSUMER STATED THERE WAS A SLOW LEAK ON THE FRONT PASSENGER SIDE TIRE. THERE WAS ALSO A SLOW LEAK ON THE REAR DRIVER'S SIDE TIRE SINCE THE PURCHASE OF THE VEHICLE. UPDATED 09/06/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO SPORT- FALMOUTH, MA
I HAD A MECHANIC LOOK AT MY TRUCK BECAUSE OF AN EXHAUST LEAK, WHILE INSPECTING, HE FOUND A BREAK/SEPARATION OF THE RIGHT FRAME WHERE THE FORWARD MOUNTING REAR SUSPENSION BRACKET ATTACHES. THE LEFT SIDE OF THE FRAME IS ALSO ROTTED BUT NOT YET BROKEN. I TOOK IT TO AN ISUZU DEALER IN MASSACHUSETTS, & THEY TOOK PICTURES OF THE PROBLEM, THEN REPORTED IT TO ISUZU. I CALLED ISUZU'S (800) HELP LINE TO ASK WHAT THEY COULD DO TO REPAIR MY TRUCK, THEY SAID NOTHING, THEY WERE NOT RECALLING THAT PARTICULAR TRUCK MODEL BUT TOOK MY INFORMATION. *TR
Source: NHTSA WEB SITE -
2006 ISUZU I-280- VERO BEACH , FL
TL*THE CONTACT OWNS A 2006 ISUZU I280. THE CONTACT STATED THAT THE ANTI THEFT LOCK DEVICE WOULD NOT ALLOW THE CONTACT TO START THE VEHICLE. THE CONTACT HAD TO WAIT OVER 20 MINUTES FOR THE ENGINE TO OPERATE, WHICH CAUSED THE INTERIOR LIGHTS TO DIM. THE DEALER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED WHO ADVISED THE CONTACT THAT THE VEHICLE WAS OUTSIDE OF WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,600 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 8/8/12 *CN THE CONSUMER STATED IN READ IN THE OWNERS MANUAL, WHERE THE PASSLOCK ANTI-THEFT DEVICE COULD CUT OFF THE FUEL AND NOT ALLOW THE ENGINE TO START, AS SOMETHING WAS TRIPPING IT. AFTER A MONTH OF CONSTANT PROBLEMS, HE DISCOVERED HIS WIFE'S CAR KEY TO HER NEW VEHICLE THAT HE WAS CARRYING IN HIS POCKET WAS TRIPPING IT. HE STATED HE STOPPED CARRYING THE KEY AND NOTICED THE PROBLEM LESSENED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- KINDE, MI
PLEASE RE-OPEN NHTSA CAMPAIGN 10V436000 A SAFETY ISSUE SUCH AS THIS SHOULD NEVER HAVE A RECALL EXPIRATION DATE. THIS IS MY ONLY VEHICLE, I LIVE 1 AND A HALF HOURS AWAY FROM AN ISUZU DEALERSHIP (WAS TOLD I COULD ONLY GO TO AN ISUZU DEALERSHIP TO GET THIS FIXED) WAS ALSO TOLD THIS IS AN ALL DAY REPAIR AND NO LOANER CAR WOULD BE GIVEN.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2003 ISUZU AXIOM- ASHBURN, VA
TRANSMISSION BAD AT 61K. SPENT $3,800 ON REBUILT TRANSMISSION AS METAL PARTICLES WERE CLOGGING THE TRANSMISSION FILTER. MECHANIC NOTED THAT TRANMISSION PUMP WAS BAD AND CAUSING METAL TO BREAK OFF AND CLOG THE FILTER. *TR
Source: NHTSA WEB SITE -
1999 ISUZU AMIGO- EGAN, MN
TL* THE CONTACT OWNS A 1999 ISUZU AMIGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE REAR TAIL ARM BRACKET BROKE OFF OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND HE HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC FOR REPAIR. THE MECHANIC STATED THAT THE FAILURE WAS CAUSED BY RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 ISUZU RODEO- SHINNSTON, WV
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE CONTACT STATED THAT REAR END OF THE VEHICLE STILL FELT UNSTABLE AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR FRAME WAS SEVERELY RUSTED AND CORRODED. THE CORROSION WAS VERY PREVALENT NEAR THE REAR WHEELS. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN AND SHOULD HAVE NEVER BEEN REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- ENFIELD, CT
2000 ISUZU RODEO. LAW OFFICE WRITES IN REGARDS TO CONSUMER AND CASE INVOLVING ISUZU RODEO RECALL 10V-436 *TGW IN DECEMBER 2011, THE CONSUMER DELIVERED HER VEHICLE TO THE DEALER PURSUANT TO THE RECALL FOR REPAIR. HOWEVER, IN JANUARY 2012, AFTER INSPECTION AND TESTING BY THE DEALER, THE CONSUMER WAS INFORMED THE VEHICLE WOULD NOT BE REPAIRED AS IT WAS UNSAFE. THE DEALER RETAINED POSSESSION OF THE VEHICLE. WHEN THE CONSUMER REQUESTED THE RETURN OF HER VEHICLE, THE DEALER REFUSED TO RELINQUISH POSSESSION. THE DEALER OFFERED THE CONSUMER $2,100. THE RESALE VALUE OF THE VEHICLE WAS $5,261. THE DEALER PRESENTED A TAKE IT OR LEAVE OFFER WHILE RETAINING POSSESSION OF THE VEHICLE. DESPITE REPEATED ATTEMPTS AND PROTEST, THE ISSUE IS STILL ONGOING. *JB
Source: CONSUMER LETTER -
2005 ISUZU ASCENDER- CHARLOTTESVILLE, VA
MY DAUGHTER WAS PULLING OUT TO TURN LEFT ONTO A 4 LANE ROAD. AS SHE CROSSED THE MEDIAN SHE HIT A LARGE PUDDLE AND HYDROPLANED. WHEN THE CAR HIT A DRY PATCH ON THE ROAD, BOTH SIDE AIRBAGS DEPLOYED. SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY. SHE WAS THEN ABLE TO RESTART THE CAR AND DRIVE IT 1-MILE HOME. THE INSURANCE COMPANY INSPECTED THE CAR AND CLAIMS IT IS A MECHANICAL ERROR. THE CAR IS AT THE DEALER AND WE ARE WAITING TO HEAR FROM ISUZU. *JB
Source: NHTSA WEB SITE