ISUZU Complaints

View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1999 ISUZU RODEO
    - KALAMAZOO, MI

    I WAS TURNING INTO A PARKING LOT, DRIVING AT 30 MPH. I THEN FELT THE PASSENGER REAR WHEEL RUBBING IN WHEEL WELL, I DISREGARDED IT. THEN WHILE DRIVING HOME AT 40 MPH I FELT THE WHEELS PULLING ODDLY. WHEN I ARRIVED HOME I LOOKED UNDER THE CAR AND SAW THE FRAME WAS TOTALLY RUSTED THROUGH AND THE REAR AXLE SUPPORT ARM RUSTED OFF THE FRAME. THIS MADE THE AXLE FREE FLOATING ON THE PASSENGER REAR SIDE OF THE VEHICLE (UNABLE TO SAFELY DRIVE AGAIN). *TR

    Source: NHTSA WEB SITE
  • 1998 ISUZU RODEO
    - LOGAN, OH

    TL* THE CONTACT OWNS A 1998 ISUZU RODEO. THE CONTACT STATED THAT HE HEARD A BANGING SOUND AND NOTICED THAT THE REAR BUMPER WAS LOOSE. HE FURTHER INSPECTED AND SAW THAT THE ENTIRE FRAME WAS RUSTED. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER:10V436000 (SUSPENSION:REAR) BY A PREVIOUS OWNER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE RECALL HAD BEEN PERFORMED AND DID NOT COVER THAT PART OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 142,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 ISUZU RODEO
    - AUSTINVILLE, VA

    TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT THE ENTIRE UNDERBODY WAS SEVERELY RUSTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR). THE CONTACT BELIEVED THAT THE RECALL REPAIR WAS NOT SUFFICIENT AND WOULD ONLY COVER REPAIRS TO THE REAR OF THE UNDERBODY. THE CONTACT STATED THAT THE SEVERITY OF THE RUST DEEMED THE VEHICLE AS UNREPAIRABLE. THE CONTACT STATED THAT THE VEHICLE WAS NO LONGER BEING DRIVEN. THE FAILURE AND CURRENT MILEAGE WAS 101,088. UPDATED 06/06/11 *BF UPDATED 02/02/2012 *LN *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 ISUZU RODEO
    - NORTHBOROUGH, MA

    ON AUGUST 24, 2010 I WAS MAKING A RIGHT TURN FROM A PARKING LOT, I HEARD A VERY LOUD NOISE AND BANG FROM MY 2001 ISUZU RODEO PULLED OFF TO THE SIDE OF ROAD. THAT'S WHEN I NOTICED THE DRIVERS SIDE REAR CONTROL ARM HAD SEPARATED FROM THE FRAME.SINCE THAT TIME I HAVE FOLLOWED ALL OF ISUZU'S REQUESTS FOR A REMEDY AND NOW WAITING FOR THEM TO BUYBACK MY TRUCK. I'M JUST NOW FILING COMPLAINT BECAUSE OF WHAT I'VE READ ONLINE ABOUT THEIR ABSURD BUYBACK OFFERS AND THEM REQUESTING CONSUMERS TO FILL OUT A W9 FORM, WHEN THE OFFERS A @ A CONSIDERABLE LOSS TO WHAT WE RODEO OWNERS ORIGINALLY PAID. AND THE FACT THEY (ISUZU) KNOWS DARN RIGHT WELL THE CAUSE OF THE DEFECT IS THAT BAD METAL WAS USED TO BUILD THE FRAMES, NOT THE SUSPENSION TO CAUSE THE RECALL. *TR

    Source: NHTSA WEB SITE
  • 1998 ISUZU RODEO
    - INVER GROVE HEIGHTS, MN

    1998 ISUZU RODEO FRAME IS RUSTED/ROTTED BEYOND REPAIR. MECHANIC HAS ADVISED VEHICLE IS NOT SAFE TO DRIVE & FRAME COULD COLLAPSE AT ANY TIME. I HAD THE RECALL 10V-436 DONE BUT FRAME FAILURE IS NOT COVERED. FRAME HAS MULTIPLE HOLES IN IT INCLUDING ONE THAT A FIST CAN FIT THROUGH. *TR

    Source: NHTSA WEB SITE
  • 2002 ISUZU RODEO SPORT
    - LOOGOOTEE, IN

    I HAVE A 2002 ISUZU RODEO SPORT AS I WAS DRIVING DONE THE ROAD IT SUDDUNLY DARTED ACROSS THE CENTER LINE INTO THE OTHER LANE. I SLOWED THE VEHICLE AND GOT BACK IN MY LANE BUT EVERYTIME I WOUD TRY TO SPEED UP IT WOULD DART TO THE SIDE. I STOPPED THE VEHICLE AND FOUND THE THE REAR SUSPENSION LOWER LINK BRACKET HAD BECOME DETACHED. I HAD IT HAULED TO A MACHANIC AND HE TOLD ME THAT THE FRAME AT THE POINT WERE THE BRACKET ATTACHED WAS RUSTED THROUGH BUT HE BELEIVED THERE WAS A SAFETY RECAL FOR THIS. I FOUND ONLINE (NHTSA 10V436000) FOR THIS PROBLEM. I CALLED 1-800-255-6727 AS IT STATED TO DO AND GAVE THEM MY VIN# AND WAS TOLD THAT THEY ONLY HAD TO COVER THE 4 DOOR MODELS NOT THE 2 DOOR SPORTS. THIS VEHICLE IS THE SAME FRAME AND IS RUSTED INTO THEY TOLD ME NOT THERE PROBLEM. IT IS UN-SAFE TO DRIVE AND THE 2 DOORS NEED TO BE ADDED TO THE RECALL THEY HAVE THE SAME FRAME. THE PEOPLE AT ISUZU MADE IT VERY CLEAR TO ME THEY WOULD NOT FIX THE 2 DOORS EVEN THOUGH THEY KNOW IT IS UN-SAFE TO DRIVE. *TR

    Source: NHTSA WEB SITE
  • 2002 ISUZU RODEO
    - JEANNETTE, PA

    I OWN A 2002 ISUZU RODEO. IT ONLY HAS 56,890 MILES AND SHOULD HAVE PLENTY OF LIFE LEFT IN IT. I TOOK IT INTO THE LOCAL ISUZU SERVICE CENTER FOR THE RECENT SAFEY RECALL. THEY INSTALLED THE BRACKET KIT PER THE RECALL. HOWEVER, WHILE INSTALLING THE BRACKETS, THEY DISCOVERED HUGE HOLES IN THE FRAME AND SAID IT IS NOT SAFE TO DRIVE. THERE IS NO WAY A FRAME ON A VEHICLE SHOULD DETERIOTE THIS BAD IN ONLY 9 YEARS. I HAVE OWNED VEHICLES THAT WERE 25 YEARS OLD AND OPERATED IN THIS SAME LOCATION (WINTERS WITH SALT USAGE ON THE ROADS) AND NEVER HAD A FRAME RUST LIKE THE ONE ON THIS 2002 RODEO. THE VEHICLE IS NOW USELESS. I EITHER HAVE TO SCRAP IT OR SPEND A FORTUNE TO REPLACE THE FRAME. ISUSU SHOULD BE RESPONSIBLE FOR A REMEDY. HAD I NOT TAKEN IT IN FOR THE RECALL, I WOULD NOT HAVE KNOWN HOW BAD OF CONDITION THE FRAME WAS IN. IF IT BREAKS WHILE DRIVING, SOMEONE COULD GET SEIROUSLY HURT OR KILLLED. IF THE BRACKET KIT DOES NOT REMEDY THE SAFETY OF THE FRAME, ISUZU SHOULD BE RESPONSIBLE FOR DOING WHAT IT TAKES TO MAKE IT SAFE. IF IT MEANS REPLACING THE FAULTY FRAME OR COMPENSATING THE OWNER FOR THE LOSS IN VEHICLE VALUE, THEY SHOULD BE REQUIRED TO DO SO. *TR

    Source: NHTSA WEB SITE
  • 2000 ISUZU RODEO
    - SPRINGVILLE , NY

    TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE ENTIRE BOTTOM OF THE FRAME WAS CORRODED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) BUT ONLY COVERED THE REPAIRS TO THE BRACKETS IF CORROSION WAS PRESENT. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 ISUZU RODEO
    - GREENWOOD, IN

    CALLED ISUZU ABOUT THE RECALL. THEY HAD MY RODEO TOWED TO THE NEAREST HONDA DEALERSHIP BECAUSE I FOUND OUT THROUGH MY PERSONAL MECHANIC THAT THERE WAS A RECALL AND MY MECHANIC TOLD ME THAT MY RODEO WASN'T SAFE TO DRIVE. THREE DAYS LATER HONDA'S MECHANIC CALLED ME AND TOLD ME THAT MY RODEO WAS UNREPAIRABLE! THE MECHANIC SAID THAT SOMEONE FROM ISUZU SHOULD BE GETTING BACK WITH ME. I WAS ALSO TRICKED! I BOUGHT MY RODEO FROM A PRIVATE INDIVIDUAL WHO I CAN'T GET A HOLD OF, SO THEY PROBABLY KNEW ABOUT THE RECALL WHEN THEY SOLD IT TO ME. *TR

    Source: NHTSA WEB SITE
  • 2005 ISUZU ASCENDER
    - REYNOLDSBURG, OH

    I AM HAVING TROUBLE WITH MY GAS GAUGE ON MY 2005 ISUZU ASCENDER, I SAW AN ARTICLE IN MY LOCAL PAPER ABOUT GM VEHICLES WITH THE SAME PROBLEM, BUT IT DID NOT MENTION ISUZU. SINCE THEY WHERE MADE AT THE SAME PLANT AS OTHER GMS I WANTED TO REPORT IT TO YOU. I AM HAVING THE SAME ISSUES AS MENTIONED IN THE ARTICLE, FALSE READINGS VERY FALSE READINGS!! *TR

    Source: NHTSA WEB SITE