ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 ISUZU ASCENDER- GLASSPORT , PA
IN DECEMBER OF 2010 MY GAS GAGE SHOWED EMPTY AFTER FILLING UP AT GAS STATION. (14 GALLONS OF GAS HAD BEEN PUMPED) THE GAGE JUMPED UP AND DOWN FOR TWO DAYS AND THEN SHOWED ALMOST FULL. THIS HAS HAPPENED WITH EVERY FILL UP EVERY WEEK SINCE THEN. I NEVER HAVE A CORRECT READING ON THE GAGE. THERE WAS NO WARNING OR ODDITIES LEADING UP TO GAGE NOT WORKING CORRECTLY. I FILL MY TANK EVERY WEEK REGARDLESS OF HOW MUCH GAS I HAVE IN THE VEHICLE. I SEE NOW I HAVE BEEN DOING THE BEST THING FOR MY SAFETY SINCE THE ENVOY IS BEING INVESTIGATED FOR THE SAME ISSUE. *TR
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- MORRISONVILLE, WI
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE REAR OF THE FRAME EXHIBITED EXCESSIVE RUST. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) AND WAS ADVISED THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE OF THE RUST. THE MANUFACTURER WAS CONTACTED REGARDING THE FAILURE AND STATED THAT THEY WOULD ONLY REPAIR THE LOWER LINK BRACKETS WHICH WAS COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- MCHENRY , MD
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN SHE HEARD AN ABNORMAL POP OUTSIDE OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE LOWER BRACKET WAS DETACHED AND CAUSING DAMAGE TO THE FRAME. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR). THE LOWER LINK BRACKET WAS REPLACED UNDER THE RECALL; HOWEVER, THE DAMAGED FRAME WAS NOT INCLUDED IN THE REMEDY. THE DEALER WAS NOTIFIED AND THEY WOULD NOT ACCEPT LIABILITY FOR THE FRAME REPAIR. THE FAILURE MILEAGE WAS 122,079.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO- PORTLAND, ME
ORIGINAL OWNER OF 2001 RODEO. RECEIVED A RECALL NOTICE FOR REAR SUSPENSION LOWER LINK BRACKET. DRIVERS SIDE REQUIRED INSTALLATION OF A BRACKET, PASSENGER SIDE WAS SPRAYED WITH WAX. RECALL REPAIR WAS COMPLETED CIRCA 01/2011. TOOK THE CAR TO AN INDEPENDENT MECHANIC FOR BRAKES LAST WEEK AND WAS TOLD THAT THE FRAME IS SO RUSTED THAT IT IS NOT WORTH DOING THE BRAKES. MECHANIC STATED THAT THE VEHICLE WOULD NOT PASS ITS INSPECTION AS THE FRAME IS SOFTENED DUE TO RUSTING AND IS UNSAFE (DON'T GO ON ANY LONG DRIVES AND THINK ABOUT A NEW CAR IN THE NEXT COUPLE OF WEEKS). CONTACTED ISUZU AND WAS TOLD THEY HAVE NO FURTHER RESPONSIBILITY AS THEY DID EVERYTHING THEY WERE SUPPOSED TO UNDER THE RECALL AGREEMENT. I WOULD LIKE TO BETTER UNDERSTAND HOW THE RESPONSIBILITY FOR RUSTED FRAMES CAN BE LIMITED TO SUCH A SMALL AREA OF THE FRAME COMPONENT WHEN IT APPEARS FROM THE HIGH NUMBER OF FILED COMPLAINTS THAT THIS IS A SYSTEMIC FRAME RUST ISSUE AND NOT SIMPLY A LOCALIZED ISSUE DEALING WITH THE REAR LOWER SUSPENSION LINK. THIS REAR SUSPENSION LINK IS ONLY THE SYMPTOM OF THE ACTUAL PROBLEM. ISUZU IS TAKING THE POSITION THAT IF THE RUST IS NOT IN THAT SPECIFIC LOCATION, THEY HAVE NO RESPONSIBILITY BEYOND THAT. IS THE NHTSA PURSUING THIS ISSUE FARTHER? VEHICLE IS IN EXCELLENT CONDITION OTHER THAN THE FRAME. NO RUST ON THE BODY PANELS/SHEET METAL WHATSOEVER. PLEASE ADVISE,
Source: PORTABLE SAFETY COMPLAINT FORM -
2001 ISUZU RODEO- DOWS, IA
WHILE DRIVING THE VEHICLE THE REAR SUSPENSION BROKE CAUSING THE VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. LUCKILY THERE WAS NO ACCIDENT AND THE VEHICLE WAS TOWED TO A FRIENDS HOME UNTIL WE COULD DETERMINE WHAT NEEDED TO BE DONE. I HAD KNOWN ABOUT THE RECALL SINCE LATE DECEMBER BUT WAS UNABLE TO GET THE VEHICLE IN TO BE CHECKED THAT QUICKLY. THE CLOSEST REPAIR FACILITY WAS 95 MILES AWAY FROM WHERE I LIVED. BILL COLWELL FORD IN HUDSON, IOWA WAS CONTACTED AND THE VEHICLE WAS TOWED FROM MY FRIENDS HOME. AN ATTEMPT TO REPAIR WAS MADE BUT IT WAS LATER DETERMINED IT WOULD NOT BE POSSIBLE. I HAVE WAITED FOR ISUZU TO CONTACT ME FOR OVER A WEEK REGARDING A REPURCHASE REMEDY FOR THIS ISSUE. I HAVE CONTACTED ISUZU AS WELL AS THE SERVICE MANAGER AT BILL COLWELL FORD, AND ISUZU IS HOLDING UP THE PROCESS. I AM PAYING PAYMENTS AND INSURANCE ON A SALVAGE VEHICLE WHICH DOESN'T SEEM FAIR. I AM GREATLY CONCERNED THEY WILL ATTEMPT TO UNDERVALUE MY VEHICLE IF THEY EVER GET THAT FAR IN THE PROCESS. I AM WITHOUT A VEHICLE AND I AM EXTREMELY ANGRY THAT MORE ISN'T BEING DONE TO HELP. *TR
Source: NHTSA WEB SITE -
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2000 ISUZU RODEO- SOUTH DARTMOUTH, MA
TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) WHERE THE DEALER REPLACED THE LOWER BRACKETS. AFTER THE REPAIRS, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FILLER TANK WAS DESTROYED AND THE FRAME WAS COMPLETELY CORRODED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 106, 000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO- BERLIN, NH
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT SHE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). AFTER HAVING THE REPAIRS DONE AND THEN TAKING THE VEHICLE THROUGH INSPECTION, SHE WAS ADVISED THAT HER THAT THE VEHICLE FAILED DUE TO SEVERE RUSTING AND HOLES ON THE FRAME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 118,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- MORGANTOWN, WV
2000 ISUZU RODEO RECALL NO10V-436. BRACKETS INSTALLED BY DEALERSHIP; HOWEVER, STILL FEEL THE VEHICLE IS UNSAFE TO DRIVE BECAUSE THE ENTIRE FRAME IS RUSTED UNDERNEATH. HAVE PARKED THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2001 ISUZU TROOPER- ARIZONA, AZ
I WAS DRIVING DOWN THE HIGHWAY DOING 60 MILES AN HOUR WHEN MY "BRIDGESTONE TIRE" SEPARATED AT THE TREAD AND PEELED OFF LIKE A BANANA AND I THOUGHT I WAS GOING TO CRASH! THE TIRE STAYED INTACT AND THE BANDS WITH NO DEFLATION". I AM CONCERNED THAT THIS TIRE WILL BE OR WAS A RECALL. NO ACCIDENT LUCKILY, NO INJURY, LUCKILY BECAUSE IT WAS ON THE BACK PASSENGER. IF IT WAS ON THE FRONT I WOULD OF BEEN SCREWED FOR I WAS MAKING A 60 MILE AN HOUR CURVE ON THE HIGHWAY WITH FREQUENT TRAFFIC RUSH HOUR WITH A TOP HEAVY "ISUZU-TROOPER". THIS TIRE NEEDS TO BE INVESTIGATED!!!!! NEVER , AT AGE 46 , SEEN A TIRE PEEL THE TREAD OFF THE RADIAL BELT LIKE THIS LIKE A RETREAD! MUST SOMEONE DIE OR BE HURT BEFORE "BRIDGESTONE" IS HELD ACCOUNTABLE LIKE IN THE YEAR 2000 WHEN THEY HAD MULTIPLE DEATHS AND LAWSUITS? THANK YOU , PLEASE HELP. *TR
Source: NHTSA WEB SITE -
2000 ISUZU RODEO- MULLENS , WV
TL*THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN THE DRIVEWAY, AND HEARD A LOUD POPPING NOISE OUTSIDE OF THE VEHICLE; SUDDENLY THE REAR END OF THE VEHICLE COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO REPAIR SHOP WHERE THEY STATED THAT THE REAR MOUNTING POINT BRACKET FRACTURED. THE TECHNICIAN PERFORMED A TEMPORARY FIX. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION: REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VIN WAS INCLUDED IN THE RECALL; HOWEVER, THEY ADVISED THAT THE RECALL REMEDY WAS NOT NECESSARY. THE CONTACT STATED THE VEHICLE EXHIBITED THE IDENTICAL FAILURE AS MENTIONED IN THE RECALL AND THE VEHICLE SHOULD BE REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE