ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 ISUZU RODEO- EAST BRIDGEWATER, MA
I HAVE A 2001 ISUZU RODEO IT HAD A RECALL FOR A BRACKET WHICH WAS REPAIRED AT MARTY'S GMC IN KINGSTON MA 781-936-0079. I HAVE JUST RECEIVED A CALL FROM THE SERVICE DEPT THAT THE CAR IS READY BUT IS STILL DANDEROUS TO DRIVE AS THE FRAME IS ALL ROTTED, BUT IS NOT THERE PROBLEM THEY ARE ONLY GETTING PAID FOR THE BRACKET. PLEASE LOOK INTO THIS RECALL BEFORE SOMEONE GETS KILLED
Source: NHTSA WEB SITE -
1998 ISUZU RODEO- YOUNGS TOWN, OH
TL* THE CONTACT OWNS A 1998 ISUZU RODEO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 10V436000 ( SUSPENSION:REAR) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER INFORMED HIM THAT THE ENTIRE FRAME WAS SEVERELY RUSTED BEYOND REPAIR. THE MANUFACTURER OFFERED TO REPURCHASE THE VEHICLE FOR $1,000. NO FURTHER ASSISTANCE WAS PROVIDED. THE CURRENT AND FAILURE MILEAGE WAS 124,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO- GRANBY , MA
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE EXHIBIT SEVERE CORROSION OF THE FRAME. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) AND BECAUSE THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE , IT WAS THEN TOWED TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRABLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD REPURCHASE THE VEHICLE FROM THE CONTACT BUT THE PROCESS WOULD TAKE WEEKS. THE CONTACT WAS DISCONCERTED BECAUSE HE BELIEVED THAT THE REPAIRS LISTED IN THE RECALL WERE BEYOND A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 ISUZU RODEO- EDEN, NY
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO SAFETY RECALL FOR LEFT AND RIGHT REAR SUSPENSION ARMS *TGW THE CONSUMER STATED SHE DID NOT RECEIVE THE RECALL UNTIL AFTER SHE HAD ALREADY PAID FOR THE REPAIRS. THE CONSUMER WAS INFORMED THAT SINCE SHE PAID CASH AND HER HUSBAND WHO OWNS A REPAIR SHOP MADE THE REPAIRS, THERE WAS NO VERIFICATION AS TO WHAT WAS REALLY DONE. *JB
Source: CONSUMER LETTER -
1998 ISUZU RODEO- WESTFORD, MA
HAD STAGE 3 CALL BACK DONE 3/16/11.THE MACHANIC INSPECTED THE FRAME. BOTH UPPER REAR SPRING TOWERS ARE ROTTED, AND BECOMING DEFORMED. REAR SHOCK ABSORBER FRAME BRAKETS ARE ROTTED. REAR 5 MILE HOUR BUMBER MOUNTS ARE ROTTED. BOTH FUEL TANK MONTS ARE ROTTED. THE REAR RIGHT UPPER RADIUS ARM FRAME MONTING BRAKET IS ROTTED. WE HAVE ALREADY PAID TO REPLACED THE SECTION OF THE FRAME THAT THE PENARD BAR IS MOUNTED TO,, BECAUSE IT TOO HAD ROOTED OFF. *TR
Source: NHTSA WEB SITE -
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1999 ISUZU RODEO- WATERBURY, CT
I HAVE A 99 RODEO I WAS DRIVING DOWN THE STREET ON DEC. 24 WHEN THE TRAILING ARM SEPARATED FROM THE FRAME IT'S A LARGE MIRACLE THAT I WASN'T KILLED WHEN I LOST COMPLETE CONTROL OF THE VEHICLE. I HAD RECEIVED A RECALL NOTICEFOR THE BRACKET THAT CAME OFF THE FRAME. I HAD MY RODEO TOWED TO THE LOCALE DEALER WHO AFTER KEEPING IT FOR ONE MONTH FINALLY CALLED TO INFORM ME THAT THE VEHICLE CANNOT BE REPAIRED DUE TO THE FACT THAT THE FRAME IS SO ROTTED THEY HAVE NOWHERE TO REATTACH THE BRACKET. THE ISUZU CORP. THEN CALLED ME TO OFFER A RIDICULOUS BUY BACK AMOUNT OF 1500 WHICH THEY SAY IS THE COST OF THE REPAIR THEY CAN'T PERFORM. THE BRACKET THAT WAS RECALLED IS NOT THE REAL ISSUE THE ROTTING FRAME IS THE FRAMES ON THESE VEHICLES IS SO ROTTED THROUGH THAT NO BRACKET CAN BE REATTACHED SAFELY. I HAVE READ THOUSANDS OF POSTS FROM PEOPLE WITH THE EXACT SAME ISSUE WITH THERE VEHICLE AND I AM DISGUSTED WITH THE FACT THAT NOONE HAS DONE ANYTHING TO MAKE ISUZU FIX THE REAL PROBLEM OR AT LEAST PAY PEOPLE WHAT IS RIGHT AND THAT IS AT LEAST FAIR MARKET VALUE. BECAUSE THEY ARE A BIG CORP WITH LOTS OF MONEY AND RESOURCES THEY CAN DO WHAT THEY LIKE AND US UNFORTUNATE LESS POWERFUL RODEO OWNERS CAN DO NOTHING ABOUT IT. SOMEONE NEEDS TO ADDRESS THIS ISSUE AND GET THESE UNSAFE VEHICLES OF THE ROAD BEFORE SOMEONE DIES BEHIND THE WHEEL OF ONE. *TR
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- EAST BRIDGEWATER, MA
I HAVE A 2001 ISUZU RODEO WHICH I RECEIVED A RECALL. THE SUV HANDLED TERRIBLE TOOK INTO DEALERSHIP AND STATES A BRACKET IS RUSTED OUT AND THE CAR IS TO DANGEROUS TO DRIVE. THEY WILL NEED THE CAR FOR A FEW WEEKS AND ONLY WILL REPLACE THE BRACKET AS THAT IS THE ONLY RECALL EVEN THOU THE FRAME IS RUSTED. THIS ISSUE IS UNACCEPTABLE AND SHOULD BE ADDRESSED. I ALSO HAVE NO CAR TO GET TO WORK AND THE DEALER STATES ISUZU DOES NOT CARE. *TR
Source: NHTSA WEB SITE -
2002 ISUZU RODEO- HANOVER, MA
A RECALL WAS ISSUED ON MY 2002 ISUZU RODEO FOR RUST ON THE FRAME. I BROUGHT THE CAR IN AND THE ONE SMALL AREA AFFECTED BY THE RECALL WAS FINE, UNFORTUNATELY, SEVERAL OTHER PLACES ON THE FRAME WERE RUSTED THROUGH AND ISUZU DOESN'T WANT TO HEAR ABOUT THOSE SO THE DEALER DIDN'T ADDRESS THEM. THE CAR IS UNSAFE TO DRIVE, I ALMOST LOST CONTROL SEVERAL TIMES DRIVING IT HOME FROM THE RECALL APPOINTMENT BECAUSE THEY DIDN'T FIX THE REAL PROBLEMS WITH THE FRAME. SO NOW I'M STUCK WITH A CAR THAT IS UNSAFE TO DRIVE AND A MANUFACTURER WHO DOESN'T CARE AND WON'T DO ANYTHING ABOUT IT. *TR
Source: NHTSA WEB SITE -
1999 ISUZU RODEO- FRANKFORT, KY
TL* THE CONTACT OWNS A 1999 ISUZU RODEO LS. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE WHEN SHE WAS ADVISED THAT THE FRAME ABOVE THE DRIVER SIDE REAR TIRE WAS CORRODED AND EXHIBITED A HOLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V436000 SUSPENSION:REAR AND STATED THE RECALL WAS PREVIOUSLY PERFORMED IN A SEPARATE LOCATION OF THE FRAME. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 144,521 AND THE CURRENT MILEAGE WAS 146,699. UPDATED 5/9/11 *CN UPDATED 05/16/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 ISUZU RODEO- MOUNT MORRIS, PA
TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT WAS DRIVING 30 MPH WHEN THE FRONT END OF THE FRAME SUDDENLY FRACTURED ABNORMALLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS FO THE VEHICLE. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) BUT WAS INFORMED THAT THE FAILURE DESCRIBED IN THE RECALL WAS NOT THE SAME AS THE FAILURE EXPERIENCED WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE