ISUZU Complaints
View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 ISUZU RODEO- WASECA, MN
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED RECALL 10V436000 (SUSPENSION:REAR). THE DEALER STATED THAT THE FRAME WAS COMPLETELY CORRODED. THE DEALER STATED THAT THEY WERE ABLE TO POSSIBLY REPLACE THE BRACKETS BUT REGARDLESS OF THE REMEDY, THE VEHICLE WOULD NOT BE DRIVABLE. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE RECALL SPECIFICALLY STATED THAT ONLY THE BRACKETS WOULD BE REPLACED BUT DUE TO THE NATURE OF THE PROBLEM, THEY OFFERED TO BUY THE VEHICLE BACK. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 149,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- NORTH PROVIDENCE, RI
TL*THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT SHE RECEIVED NHTSA CAMPAIGN ID NUMBER 10V436000 SUSPENSION:REAR IN DECEMBER OF 2010, AND THAT THE DEALER WAS UNABLE TO PERFORM THE REPAIR IN DECEMBER, BECAUSE THE PART WAS NOT AVAILABLE. ON MARCH 27, 2011 WHILE DRIVING 25 MPH THE VEHICLE PULLED TO THE RIGHT. THE CONTACT HAD TO DRIVE ONTO THE ROAD SIDE AND HAVE THE VEHICLE TOWED TO THE DEALER. THE TOWING COMPANY ADVISED THE CONTACT THAT THE REAR AXLE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 ISUZU RODEO- NEW BEDFORD, MA
I HAVE A 2000 ISUZU RODEO, I WAS ONLINE LOOKING FOR A PART TO REPLACE WHEN I STUMBLED UPON THE NEWEST RECALL OF THE REAR MOUNTING BRACKETS RUSTING OFF OF THE FRAME. I IMMEDIATELY BROUGHT MY CAR TO THE CLOSEST ISUZU SERVICE CENTER WITHOUT THE RECALL LETTER THAT I AM SUPPOSED TO GET FROM ISUZU, YET STILL HAVEN'T. THE DEALER BROUGHT MY CAR IN AND WITHIN A 30MIN IT WAS BACK OUT IN THE PARKING LOT. THE DESK MANAGER SAID I NEED A STAGE 4 REPAIR FOR THE BRACKETS BUT THEN TOLD ME THEY WOULD CALL WHEN THEY HAD THE AVAILABILITY; THEY SAID IT WOULD AT LEAST TWO MONTHS BEFORE THEY COULD FIT ME IN! I ASKED IF IT WAS SAFE TO DRIVE AND THE GUY SIMPLY SAID IT SHOULD BE ALRIGHT, WHAT KIND OF RESPONSE IS THAT. I TOOK IT TO MY MECHANIC WHO THEN PUT IT UP ON THE LIFT AND THE WHOLE VEHICLE FRAME IS RUSTED! THERE IS NO WAY NEW BRACKETS ARE GOING TO MAKE ANYTHING BETTER. PIECES OF FRAME ARE JUST FALLING OFF MY TRUCK. THIS IS A HUGE SAFETY ISSUE AND NEEDS TO BE FIXED, JUST REPLACING THE MOUNTING BRACKETS IS ABSOLUTELY POINTLESS AND DOESN'T ADDRESS THE REAL ISSUE BEING THE WHOLE FRAME'S DEFECTIVENESS. *TR
Source: NHTSA WEB SITE -
1999 ISUZU RODEO- NEW LEXINGTON , OH
TL*THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT THE SUBFRAME WAS SEVERELY CORRODED WHICH RESULTED IN A SLIGHT SEPARATION FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 00V058000 (SUSPENSION:REAR). THE TECHNICIANS STATED THAT THE FRAME WAS SEVERELY DAMAGED AND BEYOND REPAIR AND ALSO RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN DUE TO A SAFETY HAZARD. THE FAILURE MILEAGE WAS 124,769.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 ISUZU RODEO- CANAL FULTON, OH
MY ISUZU RODEO WAS RECALLED FOR THE REAR SUSPENSION/FRAME RUSTOUT PROBLEM.ISUZU HAULED IT TO BEDFORD ,OHIO TO THE FORMER DEALER. IT IS STAGE 5,NON-REPAIRABLE. ISUZU HAS NOT BEEN IN TOUCH CONCERNING BUYBACK OR ANYTHING. WHEN I CALL THEM,THEY ARE VERY RUDE AND ACT LIKE THEY COULD CARE LESS.WE ARE DOWN TO 1 CAR,MAKES THINGS DIFFICULT. THEY HAVE HAD THE TRUCK AND WE BOTH HAVE PICTURES OF THE DAMAGE FOR WEEKS NOW. THEY NEED TO MOVE FASTER OR HAVE MORE PEOPLE RESOLVING THIS.HONDA IS RENTING CARS FOR THEIR CUSTOMERS,COURSE THEY ARE STILL IN BUSINESS,WHERE ISUZU ISN'T,BUT STILL,ITS NOT FAIR TO THE OWNERS OF THE AFFECTED VEHICLES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2001 ISUZU RODEO- NEWPORT, VT
RECALL THESE VEHICLE'S NOW!!!!!!!MORE RESENT COMPLAINTS !!!!!!!HTTP://WWW.AUTOMOTIX.NET/AUTOREPAIR/CAR_PROBLEMS/ISUZU-RODEO/2001/ 2001 ISUZU RODEO ACCIDENT REPORT | NATIONWIDE CONSUMER COMPLAINTS WWW.AUTOMOTIX.NET EXPLORE OUR WIDE CATALOG OF 2001 ISUZU RODEO COSTUMER COMPLAINTS, AND GET YOU DETAILS ABOUT 01 ISUZU RODEO ACCIDENTS LOCATIONS, CAUSE OF ACCIDENT AND THE NUMBER AND TYPE OF INJURIES. *TR
Source: NHTSA WEB SITE -
2001 ISUZU RODEO- CEDAR RAPIDS, IA
I DRIVE A 2001 ISUZU RODEO 4X4. IT HAS APPROXIMATELY 100,000 MILES ON IT. UPON TAKING THE RODEO IN FOR RECALL INSPECTION ON NHTSA 10V-436 (REAR SUSPENSION) THE SHOP NOTICED THAT MY FUEL TANK PROTECTOR WAS 90% RUSTED AND ROTTED AWAY. THE SHOP TOLD ME THIS SHIELD (OEM PART NUMBER 8-97226-445-4) ALSO SUPPORTS THE FUEL TANK FROM FALLING OFF THE VEHICLE (HENCE THIS SAFETY COMPLAINT). I TOLD THE SHOP TO ORDER A REPLACEMENT AND REPAIR IT AT THE SAME TIME THEY WERE DOING THE SUSPENSION RECALL WORK. WEEKS LATER THE SHOP TOLD ME THE FUEL TANK SHIELD IS NO LONGER MANUFACTURED AND IS NOT AVAILABLE ANYWHERE IN THEIR DEALER NETWORK WITHIN THE USA. I'M STILL TRYING TO FIND A REPLACEMENT AT A JUNK YARD. I DON'T APPEAR TO BE THE ONLY CONSUMER IN THIS SITUATION AS I FOUND ANOTHER COMPLAINT THAT DESCRIBES THE SAME SITUATION AT THIS WEB ADDRESS: HTTP://WWW.ARFC.ORG/COMPLAINTS/2001/ISUZU/RODEO/10339599.ASPX
Source: PORTABLE SAFETY COMPLAINT FORM -
2001 ISUZU RODEO- HAWTHORNE, NY
A RECALL WAS PERFORMED TO MY DISSATISFACTION. IT WAS FOR CORROSION OF THE BRACKETS IN THE REAR SUSPENSION LOWER LINK OF THE CAR. IT WAS CONSIDERED A TIER 4. TIER 5 LEVEL MEANS THAT THE CAR HAS TO BE TOTALED OUT. THE CAR CAME BACK WITH MISSING BOLTS, SCREWS ETC. IT IS MAKING HORRIBLE CLUNKING NOISES WHEN YOU TURN THE WHEEL AND IT SHAKES WHEN YOU DRIVE. I THINK THE UNDERNEATH OF MY CAR IS SO RUSTED OUT THAT NOTHING COULD ATTACH TO IT. I THINK THAT ISUZU SHOULD HAVE ISSUED A RECALL TO REPLACE THE WHOLE FRAME OF THE CAR. I HAVE READ NUMEROUS BLOGS ON EDMUNDS.COM RELATING TO THIS SAME ISSUE. IT IS A VERY SERIOUS AND DANGEROUS MATTER. ISUZU SHOULD ISSUE ANOTHER RECALL OR TOTAL OUT THE VEHICLES BEFORE A FATALITY OCCURS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2001 ISUZU RODEO- NEW LEXINGTON, OH
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SWAY BACK AND FORTH. WHILE SLOWING DOWN TO INSPECT THE VEHICLE, THE BRACKET BROKE CAUSING THE CONTACT TO DRIVE INTO ONCOMING TRAFFIC. THE DRIVERS SIDE REAR TIRE ALSO BEGAN TO SHAKE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS TOO MUCH STRUCTURAL DAMAGE ON THE FRAME TO BE FIXED ACCORDING TO RECALL 10V436000 (SUSPENSION:REAR). THE CONTACT CALLED THE MANUFACTURER WHO AUTHORIZED THAT THE VEHICLE BE TOWED TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 73,359. THE FAILURE MILEAGE WAS 72,359.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 ISUZU RODEO- MEDFORD, MA
MY 1998 ISUZU RODEO, 94,000 MI, HAS A LARGE (6") HOLE IN THE FRAME BEHIND THE RIGHT REAR WHEEL. THIS HOLE WAS DISCOVERED YESTERDAY WHEN I TOOK MY CAR TO LIBERTY MAZDA IN WAKEFIELD, MA FOR A ROUTINE OIL CHANGE. THIS FRAME DAMAGE WAS NOT PRESENT ON DECEMBER 20, 2010 WHEN I HAD WORK DONE FOR SAFETY RECALL NO. 10V-436 AT CORNERSTONE MITSUBISHI IN WILMINGTON, MA. THE HOLE IN THE FRAME SHOWS EXTENSIVE RUST AND A LARGE CHUNK SIMPLY FELL OUT WHILE I WAS DRIVING. THE CAR NEEDS A NEW FRAME OR IS UNDRIVABLE AS AN EXTREME SAFETY HAZARD. I WAS TOLD THAT IT WOULD COST APPROXIMATELY $8000 TO REPAIR THIS VEHICLE WHICH HAS AN ESTIMATED VALUE OF LESS THAN HALF THAT AMOUNT. OTHER THAN THE FRAME, THE CAR RUNS GREAT AND I HAVE SPENT THOUSANDS OF DOLLARS IN THE PAST FEW YEARS (AT LEAST 8000) TO REPLACE THE ENGINE IN MAY, 2008 (CRACKS IN CYLINDER), REPLACE THE RADIATOR (TWICE; 2007 AND 2010), BRAKE WORK, AMONG OTHER EXPENSIVE REPAIRS. NOW THE CAR IS A SAFETY HAZARD AND I AM WITHOUT TRANSPORTATION UNLESS THE FRAME IS REPLACED. *TR
Source: NHTSA WEB SITE