ISUZU Complaints

RECEIVED RECALL NOTICE AND HAD IT PERFORMED AT AUTHORIZED REPAIR FACILITY. COULDN'T GIVE US ANY INFO ON EXTENT OF DAMAGE WHEN WE PICKED UP THE 2001 ISUZU RODEO. THEY SAID THEY HAD MAILED US OUR PAPERWORK AND DIDN'T HAVE ANY DETAILS. RECEIVED PAPERWORK IN MAIL 1 DAY LATER. ALARMING NOTES FROM MECHANIC READ AS FOLLOWS, " PERFORMED RECALL # 10V 436 INSPECT CAR, FOUND PARTS OF LEFT SIDE FRAME ROTTING AWAY, SHOWED SERVICE MANAGER / CALLED ISUZU, COULD NOT GET THROUGH, PERFORMED REPAIR PROCEDURE FOR STAGE FOUR, FOUND HOLES IN THE FRAME. PER SERVICE MANAGERS REQUEST, REINFORCEMENT BRACKET TYPE B." I CALLED THE DEALERSHIP BACK FOR EXPLANATION. THE SERVICE MANAGER TOLD ME THAT THEY COMPLETED THE REPAIR ACCORDING TO ISUZU'S SPECIFICATIONS AND IF ISUZU THINKS THE CAR IS UNSAFE THEY WILL CONTACT ME. IN ADDITION TO THIS CAR BEING HIGHLY UNSAFE; THE EXHAUST SYSTEM CAME BACK WITH A PERFORATION AND THE TRANSMISSION IS MAKING A CHAIN LIKE RATTLING SOUND AS A RESULT OF THE RECALL REPAIR.

1999 ISUZU RODEO. CONSUMER STATES HE RECEIVED A RECALL AND THAT THERE MAY BE OTHER RUST PROBLEMS THAT ISUZU IS NOT AWARE OF. *KB THE CONSUMER STATED IN THE SUMMER OF 2009, THE GAS TANK HAD TO BE REPLACED BECAUSE OF RUSTING ON THE TOP OF THE TANK WHICH WAS CAUSING GAS TO LEAK OUT. IN 2010, THERE WAS A RUST THROUGH IN THE FRAME AROUND THE FORWARDING MOUNTING POINTS BRACKETS ON THE DRIVER AND PASSENGER SIDE OF THE REAR SUSPENSION LOWER LINKS AS DESCRIBED IN THE RECALL. THE DRIVERS SIDE REAR SHOCK ABSORBER BRACKET BROKE OFF THE FRAME DUE TO RUSTING OUT ALSO. THE DRIVER SIDE UPPER SPRING SEAT HAD RUSTED TO THE POINT THAT IT BENT UP AGAINST THE FLOOR OF THE BODY. THE DRIVERS SIDE FRAME OVER THE REAR AXLE HOUSING HAD RUSTED THROUGH ON BOTH SIDES. ON THE INSIDE, THERE WAS A HOLE 5 1/2 INCHES LONG AND 1 1/2 INCHES AT THE WIDEST POINT. ON THE OUTSIDE, THERE WERE FOUR DIFFERENT HOLES. *JB

TL* THE CONTACT OWNS A 1998 ISUZU RODEO. THE CONTAC RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ACTUAL FRAME OF THE VEHICLE WAS SEVERELY CORRODED, NOT JUST THE MOUNTING BRACKET. DUE TO THE ACTUAL FRAME BEING SEVERELY CORRODED THE RECALL REMEDY WOULD NOT BE SUFFICIENT IN CORRECTING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. UPDATED 03/08/11 *BF UPDATED 03/09/11

2000 ISUZU RODEO. CONSUMER STATES REAR BRACKET WAS RUSTED TO THE EXTENT THAT IT DETACHED FROM THE FRAME AND VEHICLE WAS NOT DRIVABLE *TGW THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A JUNK YARD, BECAUSE NO BUSINESS WANTED TO RISK REPAIRING IT, BECAUSE THEY STATED IT WOULD MOST LIKELY HAPPEN AGAIN AND THEY DIDN'T WANT TO BE LIABLE. A YEAR LATER, THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE SAME FAILURE. *JB

FRAME RUSTING AWAY FROM UNDERNEATH OUR 1997 ISUZU RODEO. FILED A COMPLAINT OVER A YEAR AGO WITH NHTSA INCLUDING PICTURES, PIECES OF THE METAL FROM THE FRAME AND DOCUMENTS TO BE INCLUDED FOR THE RECALL ON RODEO'S AND PASSPORTS. (MY ODI #10299607) AS YOU WILL SEE THE INFORMATIONWAS TAKEN DOWN INCORRECTLY AN STATES A FUEL PUMP PROBLEM. THAT IS HOW WE FOUND OUT THE FRAME WAS BAD IS WHEN WE TOOK IT IN FOR REPAIR. THERE ARE MANY ISUZU AND PASSPORT OWNERS WHO HAVE THIS PROBLEM AND THEY ARE UNSAFE TO DRIVE BECAUSE THE FRAMES ARE ROTTING OUT AND CAUSE COMPONENTS TO LET GO FROM THE FRAME WHICH COULD CAUSE AND ACCIDENT. THERE HAS BEEN A RECALL TO TRY TO FIX THE LOWER BRACKETS BUT MOST ARE NOT FIXABLE BECAUSE THE FRAMES ARE SO GONE. WE WERE NOT INCLUDED IN THIS RECALL BECAUSE ISUZU AT THEIR DISCRETION ONLY CHOOSE A FIVE YEAR PERIOD FROM 1998-2002. WE SHOULD BE INCLUDED AS WELL AS OTHERS BECAUSE THEY ARE JUST TRYING TO LIMIT THEIR EXPOSURE AND KEEP COST DOWN WHILE IN THE MEANTIME SOMEONE COULD GET HURT. THE RECALL SHOULD GO BACK TO THE MANUFACTURER OF THE FRAMES WHICH SOMEONE ON THE BLOG FOUND OUT IT HAS BEEN DETERMINE TO BE THE DANA CORP. WHO ALSO MADE THE BAD FRAME ON TOYOTA TICUMSA. THE RECALL NEED TO BE FROM MANUFACTURE DATE OF THE FRAMES MADE FOR ALL ISUZU AND PASSPORTS. THIS RECALL IS NOT BEING HANDLE CORRECTLY AND SOMEONE IS GOING TO BE IN A SERIOUS ACCIDENT. *TR

THIS IS PERTAINING TO THE RECALL OF ISUZU/HONDA 98-2002 WITH THE REAR SUSPENSION LINK ARMS. I KIND OF WENT ALONG WITH THE COMPLAINTS THAT WERE ALREADY STARTED BUT THE REAL PROBLEM SEEMS TO BE THE SEVERE RUST OF THE FRAMES. THE REASON THEY APPEAR TO BE SEPARATING IS BECAUSE THE FRAME THAT THEY ARE SUPPOSED TO BE WELDED TO ARE SO RUSTED THAT THERE IS NOTHING FOR THE WELD TO HOLD ONTO. THEY ARE PUTTING BRACKETS (BANDAGES) ONTO A FRAME THAT HAS HUGE RUST HOLES. MINE IS SO BAD I COULD PUSH A PENCIL THROUGH IT. YOU ALREADY HAVE PICS OF MINE FROM THE PREVIOUS RECALL. THE DEALER TOLD ME IT WAS TOO SEVERE TO PUT A BRACKET ON AND THAT I'D BE HEARING FROM ISUZU ABOUT COMPENSATION, BUT NOW ISUZU (CORP.) IS SAYING THE BRACKETS MIGHT WORK. I THINK THIS PROBLEM NEEDS FURTHER RESEARCH INTO "WHY THE LINKS OUR DETACHING". MY LINKS THEMSELVES ARE NOT RUSTING AND WOULD MOST LIKELY BE FINE IF THE FRAME WOULD NOT HAVE RUSTED SO SEVERELY. I'VE SEEN THE BRACKETS THAT THEY ARE PUTTING ON AND THEN THE STATE WILL NOT PASS IT FOR INSPECTION BECAUSE OF THE RUST. HOW IS THAT FIXING THE PROBLEM. I'VE ALWAYS TAKEN VERY GOOD CARE OF MY VEHICLES. THEY BODY IS IN VERY GOOD CONDITION. THE TIRES ARE BRAND NEW AND I JUST PUT A MOTOR IN IT RIGHT BEFORE THIS HAPPENED BECAUSE I PLANNED ON KEEPING IT FOR MANY MORE YEARS. *TR

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THE REAR SUBFRAME HAD FRACTURED AS A RESULT TO SUBSTANTIAL RUST CORROSION, AND WAS REPAIRED BY HIM. RECENTLY, THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION: REAR). HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE FRAME WAS BEYOND REPAIR. THE TECHNICIAN INFORMED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. ALSO, THE CONTACT STATED THE RECALL REMEDY WOULD NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER FOR FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

BAD FRAME ROT ON MY 1997 ISUZU RODEO WAS CHANGING OUT MY U-JOINTS AND INSPECTING THE VEHICLE WHEN I NOTICES SEVERAL SPOTS WHERE THE FRAME WAS RUSTED THROUGH. I BEGAN CLEANING THE FRAME AND SOME SPOTS DISINTEGRATED WHEN I HIT THEM WITH A WIRE WHEEL. WELDED ANY CRACKS I FOUND FILLED IN SMALLER HOLES AND WELDED PLATES AND SUPPORTS INTO THE BAD SPOTS. AT FIRST I THOUGHT THIS WAS A ONE OFF INCIDENT BUT AFTER A QUICK SEARCH ONLINE IT SEEMS FAIRLY COMMON. *TR

I OWN A 2001 ISUZU RODEO WHICH I PURCHASED NEW IN 2001, THIS VEHICLE HAS ALWAYS BEEN MAINTAINED AS IT SHOULD. I RECEIVED A RECALL FROM ISUZU ABOUT A FRAME ISSUE AND PROMPTLY TOOK THE VEHICLE INTO DEALER FOR INSPECTION. I DROVE 90 MILES TO THE DEALERSHIP FOR A 2-HOUR RECALL REPAIR, AFTER THE DEALER INSPECTION I WAS TOLD THAT MY VEHICLES FRAME STRUCTURE WAS TO RUSTED TO BE REPAIRED WITH THE FRAME CHANNEL ISUZU PROVIDED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND THE DEALERSHIP WOULD NOT RELEASE THE VEHICLE ACCORDING TO ISUZU'S INSTRUCTIONS. I WAS TOLD BY THE DEALERSHIP THAT MY VEHICLE WOULD MOST LIKELY BE TOTALED OUT BY ISUZU AS IT WAS TO UNSAFE TO DRIVE. SINCE INSURANCE COMPANY POLICIES WILL NOT PROVIDE A RENTAL CAR FOR AUTOMOTIVE RECALLS, I HAD TO RENT A VEHICLE JUST TO MAKE MY TRIP BACK HOME, I HAD JUST BE UNEMPLOYED AFTER THE COMPANY I WORKED FOR CLOSED THEIR DOORS FOR GOOD. THIS PROBLEM WITH ISUZU WAS THE LAST THING I NEEDED TO HAPPEN. I'M OUT OF A VEHICLE, HOW AM I SUPPOSED TO FIND WORK AND GET THERE WHEN I DO FIND A JOB? THE PROBLEM WITH THE FRAMES ON THESE VEHICLES ARE WORST THAN JUST A SMALL REPAIR. THIS IS A BIGGER PROBLEM THAN JUST A CHANNEL REPLACEMENT! AND THIS SHOULD BE LOOKED AT DEEPER, NOT ONLY AM I OUT OF THE USE OF MY VEHICLE, I RECENTLY SPENT A $1000.00 ON NEW TIRES AND A MUFFLER AND FOR WHAT? JUST TO LET IT SIT ON A DEALERS LOT UNTIL ISUZU DECIDES WHAT TO DO NEXT, I THINK THEY SHOULD AT LEAST GIVE ME THE TRADE-IN VALUE OF THE VEHICLE SO I CAN MOVE ON. I'M NOT GOING TO SETTLE FOR ANYTHING LESS THAN THIS VEHICLES VALUE BEFORE THIS FIASCO BEGAN. YOU CAN TELL ISUZU, BECAUSE I'M SURE YOU GUY'S ARE TALKING, THAT THERE ARE MORE PROBLEM VEHICLES OUT THERE TO BE REPORTED. THIS IS UNFAIR TO THE CONSUMER OF THESE VEHICLES, DO THE RIGHT THING AND MAKE ISUZU PAY-UP. I'M STILL WAITING ON ISUZU TO CONTACT ME BACK ON THIS PROBLEM, THEY HAVE ALL MY INFO WHAT'S THE HOLD-UP ON THE REMEDY, I CAN'T DRIVE MY VEHICLE, PAY ME PRE-RECALL VALUE I NEED A CAR NOW.. *TR

VEHICLE TURN ON LIGHT: CHECK ENGINE AND POWER REDUCED. THIS BAD FUNCTION IN THE VEHICLE MAKE PROBLEM WHEN INCREMENT SPEED, SHOWING LOST POWER. THIS PROBLEM IS NOT STEADY AND SOME TIME IT RESET AND START FUNCTION NORMALLY, BUT TIME AFTER FAIL COME AGAIN.