ISUZU Complaints

THE FRAME ON MY 2001 ISUZU RODEO IS COMPLETLY ROTTEN AND THE RECALL THAT ISUZU HAS GIVEN TO THE OWNERS IS NOT FIXING THE REAL PROBLEM. I HAVE A VEHICLE WHICH MY MECHANIC HAS TOLD ME IS NOT INSPECTABLE IN THE STATE AND THAT IT IS UNSAFE TO DRIVE. MY RODEO WAS TOWED OVER 100 MILES TO THE CLOSEST DEALER FOR THE RECALL INSPECTION AND HAS BEEN THERE FOR ABOUT TWO MONTHS. THE DEALEAR SAID THEY ORDERED THE PARTS TO FIX THE RECALL AND IT WOULD BE ABOUT FOUR WEEKS BEFORE THEY HAD THE PARTS. WHEN THE PARTS ARRIVED THEY CALLED ME AND ASKED MY PERMISSION TO INSTALL THEM. AT THIS POINT I CONTACTED ISUZU AND EXPRESSED MY CONCERNE THAT THIS WAS NOT GOING TO FIX THE UNDERLYING PROBLEM AND THEY TOLD ME THAT THE NEXT STEP WOULD BE A PURCHASE OFFER FROM ISUZU TO ME. AFTER HOURS ON THE PHONE AND FAXES SENT TO THEM THEY FINALLY CALLED BACK THREE WEEKS LATER AND TOLD ME THAT THEY AUTHORZED THE DEALER TO MAKE THE RECALL REPAIRS. I AM MORE THAN CONFUSED NOW BECAUSE THE DEALER IS TELLING THAT IT IS GOING TO TAKE PARTS TO FIX THE RECALL BUT ISUZU IS NOW TELLING ME THEY JUST WANT TO TREAT THE RECALL AREA WITH ANTI-CORROSION MATERIAL. I FEEL LIKE BOTH PARTIES INVOLVED WITH THE RECALL ARE NOT ON THE SAME PAGE. TO TOP THAT OFF, ISUZU SAYS THAT THEY WILL NOT TOW MY VEHICLE BACK TO MY RESIDENCE AND IN THIS STATE I CANNOT LEGALLY DRVE THE VEHICLE THAT IS NOW UNINSPECTED. *TR

I PRESSED ON THE GAS PEDAL AND THE THROTTLE CABLE DIDN'T RETURN TO IDLE WHEN I LET OFF THE PEDAL. THE BRAKES WOULD NOT STOP THE VEHICLE NOR WOULD PRESSING ON GAS PEDAL. TURNING OFF THE IGNITION IS THE ONLY WAY TO STOP ACCELERATION. I DROVE OUT OF CONTROL THROUGH TWO PEOPLES YARDS BEFORE COMING TO THIS CONCLUSION. *TR

ON JULY 22, 2010, I PURCHASED A 2002 ISUZU AXIOM FOR MY PREGNANT DAUGHTER, FROM ALAM, THE OWNER AND OPERATOR OF A CARS 4-U, LOCATED ON 3503 HILLCROFT STREET SUITE B, HOUSTON, TEXAS 77057. UPON THE PURCHASE, ALAM, THE OWNER AND OPERATOR OF A CARS 4-U URGED ME TO PURCHASE A PENN WARRANTY, BUT I COULD NOT, SO HE PURCHASED IT. A COUPLE OF DAYS LATER, I BEGAN EXPERIENCING STEERING PROBLEMS, SHIFTING GEARS, AIR CONDITIONING PROBLEMS, AUTOMATIC DOOR AND WINDOW PROBLEMS ETC. HE TOLD ME TO HAVE MY DAUGHTER BRING IT IN BUT, SHE REFUSED TO BECAUSE HE WAS ALWAYS HARASSING HER ASKING HER TO GO OUT TO LUNCH WITH HIM, SO I TOOK IT BACK TO HIM AND HE SAID, "THAT'S WHY I TOLD YOU TO PURCHASE A WARRANTY". TWO HOURS LATER, HE TOLD ME THAT THE MECHANICS CHECKED OUT THE VEHICLE AND THAT NOTHING WAS WRONG WITH IT. AS SOON AS I RETURNED HOME,I BEGAN EXPERIENCING THE SAME PROBLEMS. SO, THE NEXT DAY, I TOOK IT TO TWO OTHER MECHANICS. THEY TOLD ME THAT THE VEHICLE WAS HAVING RACK AND PINION AND TRANSMISSION PROBLEMS. I THEN CONTACTED ALAM, THE DEALERSHIP AGAIN AND TOLD HIM THAT I HAD TAKEN THE VEHICLE TO TWO OTHER MECHANICS AND TOLD HIM WHAT THEY SAID. HIS RESPONSE WAS, "LET THE WARRANTY TAKE CARE OF IT". ALAM, THE DEALERSHIP TOOK ME TO ANOTHER ONE OF HIS MECHANIC'S THAT WORKED ON ALL OF HIS VEHICLES, WHOSE SHOP LOCATED ON 4208 MANGUM RD. STE.8 CALLED AUTOTECH COLLISION EXECUTIVE AUTO, I TRIED TO WAIT FOR THEM TO TEST DRIVE IT BUT ALAM BEGAN TO ENGAGE IN IMPROPER CONVERSATIONS, AND MAKING IMPROPER BODILY AND HAND GESTERS SO I LEFT. AFTER ABOUT ANOTHER WEEK LATER, I CALLED TO CHECK ON THE STATUS OF THE VEHICLE,THEY TOLD ME THAT NOTHING WAS WRONG WITH THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS SUBJECTED TO RECALL 10V436000 (SUSPENSION: REAR) AND HE WAS CONCERNED ABOUT THE FACT THAT THE DEALER REINFORCED THE REAR BRACKETS BUT THERE WAS A ONE FOOT HOLE IN THE FRAME. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND WOULD NOT PASS INSPECTION. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CURRENT AND FAILURE MILEAGES WERE 88,486.

WITHIN THE PAST FEW WEEKS WE RECEIVED A RECALL NOTICE ON OUR 2001 ISUZU RODEO. I CALLED THE LOCAL ISUZU DEALER AND WAS TOLD THAT THEY HAVE NOT RECEIVED THE "TECH BULLETIN" NOR THE PARTS TO FIX THE VEHICLE BUT THEY WOULD CALL ME WHEN THEY COULD GET OUR VEHICLE IN. THEY SAID IT WAS ONLY A MINOR ISSUE THAT REQUIRED SPRAYING AN ANTI RUST SPRAY ON A PART OF THE UNDERCARRIAGE. YESTERDAY, 01/30/2011 THE LEFT FORWARD MOUNTING BRACKET RIPPED AWAY FROM THE FRAME CAUSING OUR VEHICLE TO GO INTO A IRRECOVERABLE CLOCKWISE SPIN. MY WIFE AND 2 YEAR OLD SON WERE IN THE VEHICLE WITH ME. MY WIFE WAS STRUCK BY FLYING DEBRIS AND GOT SOME SCRATCHES AND BRUISES. MY SON WAS SECURED IN HIS CAR SEAT BUT WAS STRUCK BY FLYING DEBRIS AND HE GOT A CONTUSION ON HIS FOREHEAD AND A BLACK EYE. I WAS ABLE TO FIGHT THROUGH THE SPIN AND WE ENDED UP IN A DITCH WITH NO OTHER VEHICLES INVOLVED. WE WERE 5 MINUTES AWAY FROM BEING ON THE HIGHWAY AT HIGHWAY SPEEDS. IF THIS WERE THE CASE THERE WOULD HAVE BEEN NO WAY TO AVOID A LIFE THREATENING CRASH. THESE VEHICLES ARE UNSAFE AND ARE ROLLING DEATH TRAPS. ISUZU HAS TOLD ME THAT THIS IS A LEVEL 4 FAILURE AND PROBABLY MY VEHICLE WILL NOT BE REPAIRED UNDER THE RECALL DUE TO THE EXTENSIVE CORROSION. THEY STATE IN THEIR RECALL NOTICE THAT THERE WILL BE AN ALTERNATIVE REMEDY FOR THESE SITUATIONS. WHEN I ASKED WHAT THE ALTERNATIVE REMEDY WAS I WAS TOLD THAT THEY HAVE NOT FIGURED OUT WHAT THEY WILL BE DOING YET. THIS IS UNACCEPTABLE. *TR

ISUZU AXIOM 2002 2WD WITH 141000 MILES. WITH 115000 MILES IN 2007 ALL OF THE SUDDEN TRANSMISSION FAILED AND LEFT ME IN THE MIDDLE OF THE TORRENTIAL RAIN WITH MY WIFE AND INFANT. WE COULDN'T NAVIGATE CAR TO THE SAFETY AND WE WERE IN THE MIDDLE LANE WHEN THAT HAPPENED. IT WAS A VERY SCARY MOMENT. I HAD TO REPLACE TRANSMISSION. I HAD INSTALLED NEW TRANSMISSION AS I DIDN'T WANT TO EXPERIENCE ANYTHING SIMILAR. NOW IT FAILED AGAIN. THERE IS SOMETHING VERY SUSPICIOUS ABOUT THIS TRANSMISSION IN THESE VEHICLES. I THINK SOMEBODY NEEDS TO ADDRESS THESE ISSUES. *TR

TL*THE CONTACT OWNS A 1988 ISUZU TROOPER II. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC FOR REGULAR SERVICE, THEY INFORMED HIM THAT HIS REAR SUSPENSION HAD RUSTED AND WAS TOO DANGEROUS TO DRIVE OR TO REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 171,000.

1995 ISUZU RODEO 4 WHEEL DRIVE LS- REAR FRAME ALMOST RUSTED THROUGH, MANY M STRESS CRACKS IN FRAME. MECHANIC ADVISED TO PARK THE RODEO AND NOT DRIVE ANYMORE. BROUGHT HOME AND SAND BLASTED AND ADDED LOTS OF NEW STEEL TO FRAME. HAD TO CUT, REMOVE AND PATCH AREAS OF FRAME AROUND REAR LEAF SPRINGS AND REAR SHOCK MOUNT LOCATIONS. *TR

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED UNDER THE RECALL. UPON RECEIVING THE VEHICLE FROM THE DEALER THE CONTACT WAS TOLD BY A TOW TRUCK DRIVER THAT A BRACKET WAS MOUNTED OVER A SEVERELY CORRODED FRAME. THE FAILURE AND CURRENT MILEAGES WERE 104,000. THE VIN WAS UNAVAILABLE.

BROUGHT IN MY 2000 ISUZU RODEO TO A DEALERSHIP ON 01/21/11 DUE TO A SAFETY RECALL WHICH WAS ISSUED IN OCT,2010. ADVISED THAT INSTALLING THE NEW RECALL PART WOULD BE POINTLESS DUE TO RUST ON THE FRAME OF THE RODEO. ADVISED THAT MY RODEO WOULD NOT PASS INSPECTION DUE TO EXTENT OF RUST AND WAS ADVISED OF NUMEROUS HOLES IN THE FRAME. FURTHER RESEARCH SHOWED THIS IS A MORE THAN COMMON ISSUE PERTAINING TO THE ISUZU RODEO. ON 01/26/11 I WAS ADVISED BY ISUZU DEALERSHIP THAT ISUZU WOULD NOT FIX THE PROBLEM BUT INSTEAD WAS REFERRED TO AN AUTO BODY SHOP. WAS INFORMED OF AN ADDITIONAL OPTION WHICH I WAS TOLD ISUZU WOULD BUY BACK THE CAR FOR THE COST OF THE BRACKET AND REPAIRS. *TR