ISUZU Complaints

ALONG WITH MOST OF YOU, I TO HAVE A 2001 ISUZU RODEO. UPON HAVING MY VEHICLE TOWED TO THE NEAREST SERVICE CENTER IN ALLENTOWN, PA, I WAS TOLD THAT MY CONDITION WAS AT A LEVEL THREE- THAT THE REAR SUSPENSION BRACKET WAS ABLE TO BE INSTALLED AND THAT I COULD PICK UP THE VEHICLE. THE SERVICE REP THEN PROCEEDED TO TELL ME THAT THE FRAME IS BADLY RUSTED AND THAT THE RIGHT FRONT AREA HAS A HOLE THAT HE COULD PUT HIS FIST THROUGH, STATING THAT IT IS UNSAFE TO DRIVE, IT WILL NOT PASS INSPECTION, AND THEY ARE NOT ALLOWED TO WELD A PLATE TO A FRAME, RENDERING IT UNREPAIRABLE. AN ISUZU MANAGER I SPOKE WITH ON 2/8/11 COULD NOT GIVE ME AN ANSWER AS TO A REMEDY IF THE TRUCK WAS UNREPAIRABLE, REPEATING THAT THEY ARE ONLY RESPONSIBLE FOR THE REAR SUSPENSION BRACKET. THIS IS UNACCEPTABLE...WHAT IS THE POINT IF THE ENTIRE FRAME IS USELESS? *TR

AFTER RECEIVING A RECALL NOTICE AT THE END OF JAN 2010 I CALLED THE NUMBER AND THEY TOLD ME MY CAR WAS NOT ON THE RECALL LIST. A WEEK LATER I WAS DRIVING THE CAR AND FELT MY TRUCK JUMP, A LOUD SNAP, AND REALIZE MY SHOCK FLEW ACROSS THE ROAD. I DROVE TO A SAFE LOCATION AND LOOKED UNDER VEHICLE AND SAW THE OTHER SIDE SHOCK WAS HANGING. I HAD THE CAR TOWED ON A FLAT BED BECAUSE IT "WAS NOT SAFE TO DRIVE" ACCORDING TO THE MANUFACTURER. THE DEALERSHIP HAD CAR IN THE AIR ON LIFT AND INFORMED THIS CAR SHOULD NOT HAVE BEEN SOLD AND IS UNREPAIRABLE AND DAMAGE WAS SO EXTENSIVE AND ALL BECAUSE OF A SAFETY RECALL ON REAR SUSPENSION. THE CORROSION WAS SO TERRIBLE. NOW, I AM WAITING TO HEAR BACK AND MY CAR IS A LOSS? *TR

TL*THE CONTACT OWNS A 1989 ISUZU PICKUP TRUCK. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE FRAME UNDERNEATH THE VEHICLE WAS SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE STEEL FOR THE FRAME WAS SUBJECT TO EXCESSIVE RUST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 148,000. UPDATED 05/03/11*LJ THE CONSUMER STATED THE VEHICLE FAILED TO THE POINT WHERE IT WAS NO LONGER SAFE TO DRIVE. THE CONSUMER DISPOSED OF THE VEHICLE AT A RECYCLING AUTO WRECKER SERVICE. UPDATED 10/03/11 UPDATED 1/4/11 *CN

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE APPROXIMATELY 10-15 MPH, THE REAR DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT CAPABLE OF BEING REPAIRED. PRIOR TO THE FAILURE, THE CONTACT RECEIVED A NOTICE FOR RECALL 10V436000 (SUSPENSION: REAR). THE CONTACT CALLED THE MANUFACTURER WHO HAD NOT MADE A DECISION ON HOW THEY WOULD REPAIR THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE 84,320.

TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR) FOR POSSIBLE RUST AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE FRAME WAS RUSTED AND THEN APPLIED BLACK SPRAY PAINT OVER THE FAILURE. THE CONTACT WAS DISPLEASED WITH THE REPAIR YET THE DEALER ADVISED THAT HE WAS ONLY OBLIGATED TO DO AS THE RECALL STATED. ANY REPAIRS OUTSIDE OF THE RECALL WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER SEVERAL TIMES BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 98,595 AND THE CURRENT MILEAGE WAS 98,635.

ISUZU RODEO FRAME IS COMPLETELY ROTTED . THE ISUZU CORP WANT TO FIX WITH REAR BRACKETS THIS WILL NOT FIX THE SUV NEEDS A WHOLE NEW FRAME ONE THAT IS MADE OUT OF GOOD STEEL AND INCLOSED AND COATED . NOT ISPECTABLE IN MY STATE . WE WANT A REFUND THAT IS COMPARABLE TO THE REAL KELLY BLUE BOOK VALUE. *LN

TL*THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING THE FORWARD MOUNTING BRACKET COMPLETELY SEPARATED FROM THE FRAME OF THE VEHICLE. THE VEHICLE ALMOST PROCEEDED INTO ONCOMING TRAFFIC BEFORE THEY WERE ABLE TO STOP. THE CONTACT WAS FORCED TO PUSH THE VEHICLE OFF THE ROAD INTO A NEIGHBORS YARD. THE CONTACT SPOKE WITH A FEW AUTHORIZED DEALERS IN THE AREA AND WAS TOLD THAT THEY WOULD NOT BE ABLE TO REPAIR THE FRAME. THE VIN WAS UNKNOWN. THE DEALER STATED THAT THE RECALL CAMPAIGN ID 10V436000, SUSPENSION, REAR WAS RELATED TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

I HAVE A 1998 ISUZU RODEO, CURRENTLY UNDER RECALL FOR A FAILING MOUNTING POINT BRACKET ON THE REAR SUSPENSION LOWER LINK DUE TO EXCESSIVE CORROSION. UNDER THE RECALL, I QUALIFY TO HAVE A REINFORCEMENT BRACKET INSTALLED, HOWEVER THE INSPECTION HAS REVEALED A DEEPER ISSUE OF EXTENSIVE AND UNREPAIRABLE FRAME CORROSION. THIS IS NOT BEING ADDRESSED BY THE CURRENT RECALL AND MUST BE ADDRESSED IMMEDIATELY. THIS VEHICLE IS NOT SAFE TO OPERATE. IT WILL NOT PASS INSPECTION. DRIVING IT WILL LIKELY RESULT IN AN ACCIDENT AND POSSIBLY DEATH TO THE OCCUPANTS. *TR

FRAME IS COMPLETELY ROTTED OUT. BROUGHT IN FOR RECALL ON BRACKETS AND THE DEALER, REFERRED TO ME BY THE ISUZU WEB SITE, SENT ME ON MY WAY WITHOUT WARNING ME OF ANY PROBLEMS. THE NEXT WEEK, MY MECHANIC SAID IT WAS UNSAFE TO DRIVE AND SAID IT LOOKED LIKE IT WAS DRIVEN IN SALT WATER FOR A YEAR. I UNDERSTAND THINGS WEAR OUT OVER TIME, BUT THE STRUCTURE OF THE VEHICLE NEEDS TO BE STRONG AND LAST MORE THAN 10 YEARS. THEY ARE STILL SELLING THESE VEHICLES AT DEALERSHIPS WITHOUT WARNING POTENTIAL CUSTOMERS OF THEIR ISSUES. THIS TO ME IS A BIG PROBLEM AND NEEDS TO BE RESOLVED BEFORE ANYONE GETS HURT. I HAVE TWO SMALL CHILDREN AND WOULD NOT DRIVE THEM IN THIS VEHICLE, BUT SOME PEOPLE DO NOT HAVE THE MEANS TO GET AROUND SOME OTHER WAY. TOYOTA BOUGHT THEIR FRAMES FROM THE SAME MANUFACTURER THAT PROVIDED HONDA AND ISUZU WITH THEIR FRAMES AND THEY OFFERED TO BUY THEM ALL BACK, REALIZING THAT THERE WAS A PROBLEM. THEY RECENTLY JUST SETTLED WITH THAT MANUFACTURER FOR THE FAULTY FRAMES. THIS NEEDS TO BE ADDRESSED SWIFTLY AND NOT BY A VOLUNTARY RECALL ISSUED BY THE COMPANY TO TRY TO APPEASE OR STALL A CONSUMER PROTECTION AGENCY. *TR

2001 ISUZU RODEO SUSPENSION ARM FELL OFF WHILE DRIVING CAUSING US TO GO OFF THE ROAD, HAD TO HAVE TOWED HOME 30 MILES. NEXT DAY HAD TOWED TO RECALL APPROVED GARAGE, TOLD ME EVERYTHING WAS VERY RUSTED. NOW WAITING TO HEAR BACK FROM ISUZU AFTER THREE DAYS OF THEM HAVING THE PHOTOS OF MY CAR. *TR