ISUZU Complaints

IMMENSE AMOUNT OF FRAME RUST THAT HAS BASICALLY MADE THE VEHICLE USELESS WAY BEFORE THE END OF ITS USEFUL LIFE. HAS EATEN AWAY AT THE CRITICAL PARTS OF THE FRAME THAT HAS MADE IT VERY UNSAFE AND UNUSABLE TO ME. HAD TO GET A NEW CAR AS A RESULT AND NOW WAITING TO SEE WHAT IS GOING TO BE DONE IF ANYTHING ABOUT TRUCK. WOULD LIKE TO SEE THE THE FRAME FIXED AND THE MANUFACTURE TAKE RESPONSIBILITY FOR THESE MALFUNCTIONS BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED!

TL*THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT IN 2008 WHILE DRIVING 65 MPH, THE VEHICLE STALLED. A LOCAL MECHANIC REPLACED THE FUEL PUMP BUT THE FAILURE CONTINUED. THE ENGINE WOULD NOT START SO THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FUEL PUMP AND SUBFRAME HAD HOLES DUE TO CORROSION. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 150,000.

PULLED OUT OF THE PARKING LOT ON MY WAY TO WORK AND HEARD A VERY LOUD SCRAPING NOISE. DROVE ABOUT 100 FEET DOWN THE ROAD BUT MY RODEO BEGAN TO FISH TAIL AND WAS NOT DRIVABLE. PULLED OVER AND LOOKED UNDERNEATH TO FIND THE DRIVER'S SIDE REAR SUSPENSION BRACKET HAD COMPLETELY BROKEN OFF THE FRAME. CALLED ISUZU RECALL NUMBER AND WAS SET UP WITH A DEALER 2 HOURS AWAY AND A TOW TRUCK CAME TO PICK UP MY RODEO AND BRING IT TO BE FIXED AT THE DEALERSHIP. *TR

2001 RODEO LSE IN EXCELLENT CONDITION HAS A COMPLETELY RUSTED OUT FRAME. CAR FISHTAILED AND NEARLY FLIPPED OVER. HAD IT TOWED BUT WAS TOLD IT NEEDED A WHOLE NEW FRAME AND TO FIND A BODY SHOP. DID SOME RESEARCH AND DISCOVERED ISUZU WAS GOING TO ISSUE A RECALL LATER THAT MONTH. LONG STORY SHORT. MY CAR HAS BEEN SITTING SINCE DECMEBER 2010. NO ONE CONTACTS ME, I HAVE TOC ALL SEVERAL TIMES AND STAY ON HOLD MINIMUM OF 30MINS EACH TIME. TOLD MY CAR WAS A T5?? UNREPAIRABLE AND WOULD BE ON THE "BUY BACK" LIST. ALMOST ENTERING THE 3RD MONTH, I'VE SPENT A LOT OF MONEY ON CAR RENTALS. ISUZU OFFERS NO HELP AND HAS NO TIME LINE. IN FACT WHEN I CALLED ISUZU IN DECEMBER WHEN IT FIRST HAPPENED AND GUY AT ISUZU SAID HE SAW THE REPAIR PROCESS AND HE FELT WHAT WAS BEING DONE FOR THE RECALL FIX WAS "OVERKILL" AND MY CAR WOULD BE UP AND RUNNING..WON'T BE OVERKILL WHEN SOMEONE DIES FROM THIS! THEN IT TAKES 2 1/2 MONTHS TO TELL ME MY BABY IS UNREPAIRABLE! WHAT ABOUT ALL THE WORK AND MONEY SPENT KEEPING THIS CAR IN TOP SHAPE? WHAT ABOUT THE $800 I JUST SPENT ON TIRES BEFORE THIS HAPPENED? NOT ONLY IS THIS FINANCIALLY STRESSFUL BUT EMOTIONALLY STRESSFUL AS WELL. WHO HAS TIME WHILE AT WORK TO CALL AND STAY ON HOLD ANYWHERE FROM 30MINS AND UP?? NO ONE. TO ONLY BE GIVEN THE RUN AROUND AND THAT I NEED TO WAIT FOR ISUZU TO CALL ME BACK! NOT TO MENTION ALSO OWN A 99 RODEO STARTING TO RUST NOT HAS BAD. I DON'T EVEN HAVE THE ENERGY AND MENTAL STRENGTH TO GET THIS CAR CHECKED AND ON THE "LIST"! BUT FOR MY FAMILIES SAFETY I WILL TAKE IT TO GET INSPECTED THIS WEEK! *TR

I RECEIVED A RECALL #10V-436 FORM IN THE MAIL FROM THE ISUZU OWNER RELATIONS CENTER 1400 S. DOUGLASS ROAD, SUITE 100 ANAHELM, CA 92806 ON OR ABOUT NOVEMBER 2010. IT STATED THAT I SHOULD CALL ISUZU SPECIAL ASSISTANCE CENTER TO IDENTIFY THE ISUZU SERVICE CENTER CLOSEST TO ME. I WAS TOLD THE PARTS TO REPAIR MY VEHICLE WOULD NOT BE AVAILABLE UNTIL THE MIDDLE OF JANUARY 2011. I CALLED AND AN APPOINTMENT FOR FEBRUARY 18, 2011 AT BOURNIVAL ISUZU WHERE I BOUGHT THE SUV BRAND NEW IN AUGUST 2001. THE SUV WAS DUE FOR A STICKER JANUARY 2011. JANUARY 10 2011 THIS VEHICLE WAS IN AN ACCIDENT. THERE WAS MINOR DAMAGE TO THE REAR LEFT SIDE TOTALING $2,800. WHEN THE BODY SHOP FURTHER INVESTIGATING UNDER THE VEHICLE HE NOTICED EXTENSIVE FRAME DAMAGE ROTTING WITH HOLES AND EXTENSIVE RUST. HE DETERMINED THE SUV WAS UNSAFE. HE ALSO NOTICED THE AXEL WAS 3/4 OF AN INCH OUT OF LINE. HE THEN CALLED OUR INSURANCE COMPANY AND THE ADJUSTER REINVESTIGATED THE VEHICLE. THE ADJUSTER AT THIS TIME TOTALED THE SUV. THE INSURANCE COMPANY TOOK OWNERSHIP OF THE VEHICLE AND SUBTRACTED A LARGE SUM OF MONEY FROM THE FINALE AMOUNT BECAUSE OF THE HOLES AND RUST HE FOUND ON THE FRAME UNDERCARRIAGE, TO LOOK AT THIS VEHICLE YOU WOULD HAVE THOUGHT IT WAS YEARS YOUNGER THEN IT WAS. THERE WAS NO RUST, DENTS OR SCRATCHES. THIS VEHICLE SHOULD HAVE GONE ANOTHER 100,000 MILES AT LEAST. IT WAS GARAGED AND METICULOUSLY MAINTAINED WITH RECORDS FROM THE DATE OF PURCHASE. I WAS TOLD BY FRIENDS IT DROVE AND SOUNDED LIKE A BRAND NEW AUTOMOBILE. MY INTENTION WAS TO HAVE IT FOR TEN MORE YEARS. AT THIS TIME I AM REQUESTING THE AMOUNT DISQUALIFIED BY THE INSURANCE COMPANY FOR THE FRAME METAL DECOMPOSITION AND AN AMOUNT FOR LOSS OF LONGEVITY AND FAILURE TO FULFILL MY EXPECTATIONS.

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT WAS DRIVING 20 MPH WHEN THE CONTACT SUDDENLY LOST CONTROL IN THE STEERING, CAUSING THE VEHICLE TO SWERVE OFF OF THE ROAD. THE CONTACT GAINED CONTROL AND TURNED THE ENGINE OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE REAR DRIVER SIDE FRAME WAS SEVERELY CORRODED AND THE LOWER BRACKET FRACTURED. THE CONTACT REFERENCED RECALL 10V436000 (SUSPENSION: REAR). THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE VEHICLE WAS BEYOND REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE SUDDENLY ACCELERATED AND THE RPMS INCREASED WHILE THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SPARK PLUGS AND CYLINDERS. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 3/22/11 *CN THE CONSUMER STATED THE VEHICLE WOULD LURCH FORWARD OR BACKWARD SEVERAL FEET, UNTIL THE RPM'S DECREASED AS THE BRAKE WAS APPLIED. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO A PROBLEM WITH THE SPARK PLUGS. UPDATED 04/27/11

THE FRAME OF MY ISUZU RODEO IS FULL OF RUST/CORROSION. THERE IS A RECALL (RECALL 10V-436) ON THE BRACKETS AND THIS IS NOT A FIX. AFTER INSPECTION OF MY VEHICLE IT WAS FOUND TO BE A STAGE 4 RECALL. THERE NEEDS TO BE A RECALL ON THE ENTIRE FRAME. THIS VEHICLE IS UNSAFE TO DRIVE. THE FRAME CAN BREAK WHILE DRIVING. CANNOT GET RECALL DONE FOR THE BRACKETS BECAUSE PARTS ARE UNAVAILABLE TO THE DEALER (STEVE CASTRUCCI, CINCINNATI, OH). UNABLE TO DRIVE VEHICLE DUE TO THIS RECALL AND FEEL UNSAFE DRIVING IT.

I RECEIVED A RECALL #10V-436 FORM IN THE MAIL FROM THE ISUZU OWNER RELATIONS CENTER 1400 S. DOUGLASS ROAD, SUITE 100 ANAHELM, CA 92806 ON OR ABOUT NOVEMBER 2010. IT STATED THAT I SHOULD CALL ISUZU SPECIAL ASSISTANCE CENTER TO IDENTIFY THE ISUZU SERVICE CENTER CLOSEST TO ME. I WAS TOLD THE PARTS TO REPAIR MY VEHICLE WOULD NOT BE AVAILABLE UNTIL THE MIDDLE OF JANUARY 2011. I CALLED AND AN APPOINTMENT FOR FEBRUARY 18, 2011 AT BOURNIVAL ISUZU WHERE I BOUGHT THE CAR BRAND NEW IN AUGUST 2001. THE CAR WAS DUE FOR A STICKER JANUARY 2011. JANUARY 10 2011 THIS VEHICLE WAS IN AN ACCIDENT. THERE WAS MINOR DAMAGE TO THE REAR LEFT SIDE TOTALING $2,800. WHEN THE BODY SHOP FURTHER INVESTIGATING UNDER THE VEHICLE HE NOTICED EXTENSIVE FRAME DAMAGE ROTTING WITH HOLES AND EXTENSIVE RUST. HE DETERMINED THE SUV WAS UNSAFE. HE ALSO NOTICED THE AXEL WAS 3/4 OF AN INCH OUT OF LINE. HE THEN CALLED OUR INSURANCE COMPANY AND THE ADJUSTER REINVESTIGATED THE VEHICLE. THE ADJUSTER AT THIS TIME TOTALED THE SUV. THE INSURANCE COMPANY TOOK OWNERSHIP OF THE VEHICLE AND SUBTRACTED A LARGE SUM OF MONEY FROM THE FINALE AMOUNT BECAUSE OF THE HOLES AND RUST HE FOUND ON THE FRAME UNDERCARRIAGE, TO LOOK AT THIS VEHICLE YOU WOULD HAVE THOUGHT IT WAS YEARS YOUNGER THEN IT WAS. THERE WAS NO RUST, DENTS OR SCRATCHES. THIS VEHICLE SHOULD HAVE GONE ANOTHER 100,000 MILES AT LEAST. IT WAS GARAGED AND METICULOUSLY MAINTAINED FROM THE DATE OF PURCHASE. I WAS TOLD BY FRIENDS IT DROVE AND SOUNDED LIKE A BRAND NEW AUTOMOBILE. MY INTENTION WAS TO HAVE IT FOR TEN MORE YEARS. AT THIS TIME I AM REQUESTING THE AMOUNT DISQUALIFIED BY THE INSURANCE COMPANY FOR THE FRAME METAL DECOMPOSITION AND AN AMOUNT FOR LOSS OF LONGEVITY AND FAILURE TO FULFILL MY EXPECTATIONS. *TR

FRAME RUSTED OUT ON DRIVERS SIDE, COST 1300.00 TO HAVE IT REPAIRED FOR INSPECTION, LEFT BRACKET BROKE IN HALF WHILE DRIVING, COST ANOTHER 300.00/ EXHAUST IS RUSTING OUT AND HAVE TO TAKE IT IN FOR REPAIR. RECALL DOES NOT INCLUDE ANY FRAME DAMAGE. *TR