ISUZU Complaints

View complaints related to ISUZU. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 ISUZU ASCENDER
    - SACRAMENTO, CA

    SPEEDOMETER FAILED. DRIVING AROUND 30 MPH WHEN THE GAUGE JUMPED TO THE END OF THE METER AND DIVED BACK DOWN QUICKLY. GAUGE WILL INTERMITTENTLY WORK BUT ONLY FOR SHORT TIME FRAMES BUT THEN WILL BE OFF BY 20 TO 70 MPH AND JUMP AT ERRATIC MOMENTS. ISSUE HAPPENED AROUND 95K. *TR

    Source: NHTSA WEB SITE
  • 1998 ISUZU RODEO
    - WESTFORD,, MA

    PARTS FALLING OFF MY FRAME WITH THE FRAME STILL ATTACHED TO THEM. SHOCKS. I HAVE A CASE NUMBER FOR OTHER PARTS FALLING OFF WITH FRAME ATTACHED. 10277055 FROM OCT 4. MY RECALL LETTER DID NOT SAY IT WAS GOING TO ADDRESS THE FRAME. SPOKEN TO OTHER ISUZU OWNERS WITH RECALL AND THERE CARS ARE SITTING IN SERVICE PARKING LOT AS UNREPAIRABLE AND UNDRIVEABLE. ISUZU HAS NOT DETERMINED WHAT THEY ARE GOING TO DO WITH THOSE. I NEED A CAR. THE MECHANIC THAT LOOKED AT MY VEHICLES SAID SOMETHING NEEDS TO BE DONE. THE FRAME IS DISINTEGRATING. *TR

    Source: NHTSA WEB SITE
  • 2001 ISUZU RODEO
    - NEW KENSINGTON, PA

    HAD MY 2001 ISUZU RODEO WITH 56K AND IN MINT CONDITION IN FOR YEARLY INSPECTION. TO MY SURPRISE THEY FAILED IT...FOR A ROTTED FRAME. IT HAS HOLES COMPLETELY THROUGH IT. THEY DEEMED IT DANGEROUS TO DRIVE TELLING ME I WOULD HAVE BEEN KILLED IF WERE DRIVING AT THE TIME. I HAVE DONE SOME RESEARCH AND I JUST CAN'T BELIEVE NOTHING IS BEING DONE ABOUT THIS. I'M HAVING A HARD TIME SWALLOWING THAT THIS MAY BE A TOTAL LOSS FOR ME. I HAD PLANS ON KEEPING THIS VEHICLE FOR WELL OVER 100K MILES AND I JUST GOT TO 56K. I GUESS SOMEONE HAS TO DIE FOR ANYONE TO TAKE ACTION. I FEEL THAT I SHOULD BE ENTITLED TO SOME TYPE OF BUY IT. THIS IS UNREAL I BOUGHT THIS BRAND NEW AND IT'S BEEN GARAGE KEPT I JUST CAN'T BELIEVE IT. I HAD TO GET THIS TOWED AND IT'S NOW SITTING AT THE DEALERSHIP AND I'M AWAITING AN OUTCOME. *TR

    Source: NHTSA WEB SITE
  • 1999 ISUZU RODEO
    - NEW HAMPTON, NH

    TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND GOING UPHILL WHEN THE LOWER LINK BRACKET FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A WELDING SHOP WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE FRAME WAS SEVERELY CORRODED. THE TECHNICIAN ALSO STATED THAT HE WAS UNABLE TO LOCATE THE METAL LINK NEEDED TO WELD THE LINK BRACKET BACK ONTO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND WAS TOWED TO THE DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE DEALER ADVISED THAT THE REPAIR WOULD NOT REMEDY THE FAILURE OF THE VEHICLE DUE TO THE EXTENT OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD REPURCHASE THE VEHICLE IF IT WAS BEYOND REPAIR. THE VEHICLE WAS NOT REPAIRED AND WAS LEFT WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 ISUZU RODEO
    - PUTNAN VALLEY , NY

    TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A MUFFLER REPAIR WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FRAME, REAR SUSPENSION AND EXTERIOR BODY WERE SEVERELY RUSTED. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR). THE VEHICLE WAS TOWED TO THE DEALER AT THE MANUFACTURER'S EXPENSE. THE TECHNICIAN INSPECTED THE VEHICLE. THE RECALL REMEDY WAS NOT PERFORMED BECAUSE THE MANUFACTURER DID NOT RESPOND TO THE DEALER AUTHORIZING THE APPROVAL FOR THE RECALL REPAIR. THE CONTACT WAS NOTIFIED BY THE MANUFACTURER, WHO STATED THAT HE WOULD BE FINANCIALLY RESPONSIBLE FOR THE VEHICLE TO BE TOWED BACK TO HIS RESIDENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 ISUZU RODEO
    - STERLING, VA

    TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR). AFTER TAKING THE VEHICLE IN FOR THE RECALL REPAIR, THE DEALER INFORMED HER THAT THEY COULD NOT PERFORM ANY REPAIRS DUE TO SEVERE RUSTING BEYOND REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD OFFER HER A SETTLEMENT FOR THE VEHICLE BECAUSE IT WAS DEEMED AS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 ISUZU RODEO
    - DARLINGTON, IN

    RECEIVED A RECALL FOR REAR SUSPENSION BRACKETS. WHEN VEHICLE WAS TAKEN TO ISUZU SERVICE CENTER , WAS TOLD THE FRAME WAS SO RUSTED THEY ARE UNABLE TO REPAIR THE REAR BRACKETS AND IT WAS AN UNSAFE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 1997 ISUZU RODEO
    - GROVELAND, MA

    1999 ISUZU RODEO. CONSUMER IS QUESTIONING WHY HER VEHICLE IS NOT INCLUDED IN NHTSA RECALL CAMPAIGN 10V436000. *KB

    Source: CONSUMER LETTER
  • 2001 ISUZU RODEO
    - BETTENDORF, IA

    VEHICLE WAS RECALLED FOR FAILURE OF SUSPENSION SUPPORTING FRAME DUE TO CORROSION. BRACKETS WERE INSTALLED, AND ISUZU CLAIMS THIS IS AN ADEQUATE FIX. HOWEVER, THE ENTIRE REAR OF THE FRAME IS RIDDLED WITH HOLES AND HEAVILY RUSTED. WHEN THE VEHICLE WAS PICKED UP THE DEALERSHIP REQUIRED SIGNATURES ON PHOTOS OF THE DAMAGE TO DISCLAIM LIABILITY. ALTHOUGH THE "OFFICIAL" POSITION OF THE DEALERSHIP REMAINS NEUTRAL, WE WERE TOLD THE VEHICLE WAS UNSAFE TO DRIVE. ISUZU OFFERED TO PURCHASE THE CAR FOR $935, STATING THEIR ONLY RESPONSIBILITY WAS FOR THE BRACKET.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2001 ISUZU RODEO
    - WILLIAMSVILLE, NY

    THIS IS A FOLLOW UP TO A PREVIOUS ODI COMPLAINT - 10336610 AND IN RESPONSE TO THE VERY POOR HANDLING OF RECALL 10V-436 IN REGARDS TO MY 2001 ISUZU RODEO. I HAVE TAKEN MY RODEO TO THE DEALER AND SPOKEN WITH ISUZU WHO HAVE STATED THAT THEY ARE ABLE TO INSTALL THEIR 'RECALL BRACKETS' ONTO MY SEVERELY ROTTEN FRAME, HOWEVER, THE TRUCK WILL THEN STILL NOT PASS NYS INSPECTION AND WILL NOT BE SAFE TO DRIVE. I HONESTLY FIND IT DIFFICULT TO BELIEVE THAT THEY WOULD EVEN BE ABLE TO ATTACH SAID BRACKET TO MY FRAME AS I HAVE BEEN TOLD BY 3 SEPARATE MECHANICS AND WELDING PROFESSIONALS THAT THE FRAME IS ROTTEN BEYOND REPAIR , AND THERE IS NOTHING TO ATTACH ANYTHING TO OR WELD TO AS THE METAL IS TOO DETERIORATED. ISUZU IS REUSING TO COVER ANY OTHER FRAME DAMAGE OTHER THAN THEIR 'RECALLED SECTION' IN WHICH THEY WOULD INSTALL THE BRACKET. MY ENTIRE FRAME IS ROTTEN....THE REAR DRIVER SIDE TRAIL ARM IS ROTTED OFF, AS ISUZU HAS TOLD ME, BUT THEY ARE NOT COVERING THAT. HOW IS THIS HELPFUL TO THE CONSUMER AS THESE VEHICLES ARE STILL UNDRIVEABLE AND UNSAFE. I WOULD LIKE TO SEE THE NHTSA TO FOLLOW UP ON THIS ISSUE AND FORCE ISUZU TO TAKE RESPONSIBILITY AND EITHER REPLACE THE ENTIRE FRAME OR GIVE CONSUMERS THE FAIR MARKET VALUE FOR THESE TRUCKS....AND NOT THE COST (1500) OF WHAT IT WOULD COST FOR THEM TO INSTALL A USELESS BRACKET....I AM OUT MY PERFECTLY FUNCTIONING VEHICLE IN MERELY 9 YEARS!!!....AND HAD TO BUY A REPLACEMENT VEHICLE, THEY SHOULD HAVE TO REIMBURSE CONSUMERS FOR THE INCONVENIENCE AND THE LOSS OF THEIR ENTIRE VEHICLE. *TR

    Source: NHTSA WEB SITE