ISUZU Complaints

I OWN A 1998 ISUZU RODEO. I JUST RECEIVED A LETTER FROM ISUZU STATING THAT THERE WAS A RECALL ON THIS VEHICLE DUE TO MASSIVE AMOUNTS OF CORROSION ON THE FRAME. LAST JANUARY, WHEN I WENT TO GET MY INSPECTION STICKER, MY MECHANIC STATED HOW BAD THE RUST WAS ON THE UNDERSIDE AND ADVISED ME TO GET RID OF THE VEHICLE STATING THAT "IT IS UNSAFE TO DRIVE". I ENDED UP HOLDING ON TO THE RODEO UNTIL NOW AND UPON LOOKING INTO THIS MATTER HAVE FOUND OUT THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE(S) I HAD. LET ME STATE THAT I ALSO GET A 1998 FORD F-150 REPAIRED BY THE SAME MECHANIC. MY MECHANIC MADE A STATEMENT ABOUT HOW MY WORK TRUCK MAY LOOK ROUGH, BUT IT IS IN WAY BETTER SHAPE STRUCTURALLY THAN THE RODEO. THEY BOTH HAVE THE SAME MANUFACTURING DATE, APPROXIMATELY THE SAME AMOUNT OF MILES, AND BEEN DRIVEN ON THE SAME MASSACHUSETTS ROADS WITH THE SAME SALT ON THEM. SO, MY QUESTIONS TO YOU ARE, WHY DID IT TAKE SO LONG TO GET THIS RECALL IN MOTION? WHY ARE THEY ABLE TO STATE THAT BECAUSE THE VEHICLE IS OVER 10 YEARS OLD THEY ARE NOT RESPONSIBLE FOR IT EVEN THOUGH THIS ISSUE HAS BEEN GOING ON LONG BEFORE ISUZU'S RECALL DATE, OR WHEN THEY NOTIFIED THE NHTSA? IT SEEMS AS IF THEY ARE GETTING KIND OF A PASS HERE. MY FRIENDS TOYOTA TACOMA WAS RECALLED A FEW YEARS AGO AND TOYOTA STOOD BY THEIR PRODUCT AND REIMBURSED HER THE VALUE OF THE TRUCK. THERE SHOULD BE SOME SORT OF STANDARD SET FORTH ON CERTAIN TYPES OF RECALLS. THIS IS NOT AN ISSUE OF A FAULTY SEAT BELT OR RUSTING SPARE TIRE HOLDER, THIS IS AN ISSUE OF A CAR FALLING APART ON THE ROAD WHILE DRIVING IT POSSIBLY INJURING THE PASSENGERS AS WELL AS OTHER MOTORISTS ON THE ROAD. NO EXCUSES FOR HONDA OR ISUZU, THERE IS NO POSSIBLE WAY THEY DID NOT KNOW ABOUT THE FAULTS YEARS AGO WHILE SERVICING THE SAME VEHICLES IN THEIR GARAGES. TOYOTA GOT A PUBLIC LAMBASTING FOR FAULTS IN THEIR VEHICLES BUT I HAVE NOT HEARD A PEEP ABOUT HONDA OR ISUZU'S LACK OF INITIATIVE TO REPAIR THE VEHICLES. THANK YOU *TR

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THERE WAS MASSIVE RUST ON THE FRAME WHICH CAUSED THE TRAIL ARM BRACKET TO BRAKE AND THE VEHICLE BECAME UNDRIVEABLE. THE VEHICLE WAS WITH AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE COULD BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

TL* THE CONTACT OWNS A 2000 ISUZU RODEO. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT HEARD A CLICKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE BRACKETS FOR THE SUSPENSION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD NOT PROVIDE A RENTAL VEHICLE WHILE THE VEHICLE WAS BEING REPAIRED. IN ADDITION, THE MANUFACTURER ADVISED THAT THE PARTS NEEDED FOR THE REPAIRS WOULD NOT BECOME AVAILABLE FOR AT LEAST A MONTH BUT DID NOT VERIFY AN EXACT DATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 1997 ISUZU RODEO. THE CONTACT STATED THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY TO HAVE THE EXHAUST PIPE REPLACED WHEN THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE FRAME AND SUB FRAME WERE EXCESSIVELY CORRODED. THE MECHANIC ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE BECAUSE THE SUB FRAME COULD FAIL AT ANY TIME. THE MANUFACTURER WAS ALSO CONTACTED BUT WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 136,000.

TL*THE CONTACT OWNS A 1998 ISUZU RODEO. THE CONTACT RECEIVED A RECALL LETTER REGARDING THE SUSPENSION:REAR ( 00V058000). THE CONTACT STATED THAT THE REMEDY REPAIR STATED IN THE RECALL LETTER DOES NOT REMEDY THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER SHOULD REPLACE THE ENTIRE FRAME DUE TO EXCESSIVE CORROSION ON THE FRAME OF THE VEHICLE. THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE THAT COULD LEAD TO A CRASH. THE FAILURE MILEAGE WAS 77,589. UPDATED 01/28/11 *BF UPDATED 02/07/11*JB

TL*THE CONTACT OWNS A 1999 ISUZU RODEO. THE CONTACT STATED THAT AFTER TAKING HER VEHICLE IN FOR RECALL (10V436000- SUSPENSION:REAR) THE DEALER INFORMED HER THAT THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE EXCESSIVE CORROSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT DETECTED THAT THE FRAME HAD CRACKS AND COMPLETELY RUSTED DUE TO SUBSTANTIAL CORROSION. THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION: REAR). THE CONTACT STATED THAT THE FRAME DEFECT SHOULD BE INCLUDED IN THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE IN FOR ROUTINE MAINTENANCE, HE WAS INFORMED THAT THE REAR FRAME OF THE VEHICLE WAS CORRODED. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS 120,000.

STARTING THE VEHICLE BECAME DIFFICULT BECAUSE OF ANTI THEFT. TURNING THE KEY TO START THE CAR WOULD NOT ELICIT ANY REACTION AT ALL. THE CAR IS DESIGNED SO THAT WHEN THE CAR IGNITION IS TURNED THIS GROUNDS THE ANTI-THEFT AND THE ELECTRICAL SIGNAL THEN CAN PASS TO THE STARTER. TO FIX THE PROBLEM WE GROUNDED THE ANTI-THEFT PERMANENTLY TO THE BODY FROM THE ENGINE MOUNTED FUSE BOX. *TR

I WAS DRIVING EAST ON INTERSTATE 10 IN PENSACOLA, FLORIDA. A VEHICLE TRAVELING WEST LOST CONTROL AND CAME ACROSS THE SLOPED GRASSY MEDIAN, OVERTURNED AN SLID ACROSS MY TRAFFIC LANE, CAUSING ME TO CRASH INTO THEIR ROOF. MY ODOMETER SAYS AT THE POINT OF IMPACT I WAS ONLY TRAVELING 48 MPH. ONCE I REALIZED I WAS ALIVE, I WAS IN AWE THAT THE AIRBAG DID NOT DEPLOY. I SPOKE TO A MANAGER AT ISUZU IN CALIFORNIA. HE REQUESTED THE VIN NUMBER AND SOME OTHER PERSONAL INFORMATION AND SAID IF THE INSURANCE COMPANY ADJUSTER SAW ANY MANUFACTURER DEFECTS, THEN THE INSURANCE COMPANY WOULD CONTACT ISUZU. I ALSO CONTACTED MY INSURANCE PROVIDER, THEY SAID SINCE I WAS NOT KILLED IN THE ACCIDENT, THEY WOULD NOT PURSUE ANYTHING WITH ISUZU. I THOUGHT SOMEONE SHOULD KNOW BECAUSE I WAS PINNED IN THE VEHICLE AND HAD TO BE CUT OUT. THE TOW TRUCK DRIVER ALSO MENTIONED SOMETHING ABOUT THE STEERING COLUMN HAD MALFUNCTIONED, NOT SURE WHAT THE MALFUNCTION WAS, BUT IT DID NOT DO WHAT IT WAS DESIGNED TO DO FOR SAFETY PURPOSES. I SUSTAINED A FRACTURED RIGHT FOOT, BRUISED LUNGS/RIBS, NUMEROUS LACERATIONS, BRUISED LEFT KNEE AND LEFT ELBOW. *TR