JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 JAGUAR I-PACE- AUBURN, WA
I STARTED MY VEHICLE AS USUAL. IT WAS A HOT DAY OUTSIDE IN WASHINGTON. THE CAR HAD BEEN PARKED OUTSIDE WITH THE SUN DIRECTLY ABOVE. (INSIDE THE VEHICLE IT WAS EXTREMELY HOT) I IMMEDIATELY WENT TO TURN ON THE AC. IT TOOK A SECOND TO FINALLY COME ON AND THEN IT DIDN'T BLOW ANY COOL AIR. I RECHECKED THAT I HAD IT ON THE COOLEST TEMP POSSIBLE. I DROVE AROUND APPROXIMATELY 37 MINUTES AND STILL NO A/C. I HAVE NO IDEA HOW IT WENT OUT OR WHY. I CHECKED MY RECALLS AND IT STATED ALL UPDATES HAVE BEEN MADE TO MY VEHICLE AND NO RECALLS.
Source: NHTSA WEB SITE -
2000 JAGUAR XJ- LOS ANGELES, CA
I WAS ON MY WAY TO A GIG/JOB, WHILE I WAS ON THE HIGHWAY, GOING ABOUT 65 MPH,THE CAR STARTS TO JERK AND THE CAR ALL OF A SUDDEN STARTS SHUTTING DOWN ON ME. I ALMOST HAD A CAR ACCIDENT WHEN THE CAR SHUT OFF COMPLETELY. I HAD TO PAY FOR A TOW BACK HOME SINCE THE CAR WON'T EVEN START WITH A JUMPSTART. NOW I CAN'T EVEN TURN THE CAR ON. I PURCHASED THIS CAR ON 07/14/2020. NOW I HAVE TO PAY TO FIND OUT WHAT'S WRONG WITH THE CAR, PAY FOR THE CAR TO GET REPAIRED, I DON'T KNOW IF IT'S A LOSS SINCE THE LAST THING I REMEMBER WAS READING 'TRANSMISSION FAULT' ON MY DASHBOARD WHERE THE ODOMETER IS AT.
Source: NHTSA WEB SITE -
2004 JAGUAR VANDEN PLAS- WILMINGTON, MA
I WAS STOPPED AT A STOP SIGN. TOOK MY FOOT OFF THE BRAKE...ENGINE REVED..SLAMMED ON THE BRAKE , BUT NOT BEFORE I IT HIT THE VEHICLE I FRONT. SUDDEN UNINTENDED ACCELERATION. SECOND TIME . I HAVE OWNED THE VEHICLE THREE YEARS. NO DAMAGE TO THE VEHICLE I HIT. MINE $3000...FENDER, HOOD ,LIGHTS, GRILLE. NOONE HURT. LITTLE GIRL IN CARSEAT WIDE EYED..UNHURT. GOOGLE SUDDEN ACCELRATION JAGUAR AND SUDDEN ACCELERATION LAND ROVER. THEY HAVE THE SAME ELECTRONICS HTTPS://WWW.GOOGLE.COM/SEARCH?Q=LANDROVER+SUDDEN+ACCELERATION&RLZ=1C1SFXN_ENUS790US791&OQ=L&AQS=CHROME.0.69I59J69I57J69I59L2J69I60L2J69I61J69I60.376421J0J15&SOURCEID=CHROME&IE=UTF-8 HTTPS://WWW.GOOGLE.COM/SEARCH?Q=JAFUAR+SUDDEN+ACCELERATION&RLZ=1C1SFXN_ENUS790US791&OQ=JAFUAR+SUDDEN+ACCELERATION&AQS=CHROME..69I57.7950J0J15&SOURCEID=CHROME&IE=UTF-8 PEASE DO THIS! AFFECTED CARS ARE TIME BOMBS!!
Source: NHTSA WEB SITE -
2015 JAGUAR XJ- BOWIE, MD
TL* THE CONTACT OWNS A 2015 JAGUAR XJ. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 50-60 MPH. THE CONTACT STATED THE DRIVER APPLIED THE BRAKES HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE DRIVER KEPT THE BRAKE PEDAL DEPRESSED UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT WAS UNSURE IF THERE WERE ANY WARNING LIGHTS ILLUMINATED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1996 JAGUAR XJ6- PEORIA, AZ
PURCHASED A VEHICLE AT AUCTION IT WAS RUNNING FINE HOWEVER I NOTICED AT TIMES WHEN DRIVING IT RANDOMLY SHUTS DOWN WEATHER IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING ON THE STREETS TURNING CORNERS ETC. BLOCKING TRAFFIC AND PUTTING MY LIFE IN DANGER AND OTHERS IN THE CAR. THERE'S NO WARNING THE CAR IS DRIVING FINE IT JUST SHUTS DOWN WERE YOU CANNOT MOVE IT FORWARD YOU CANNOT REVERSE IT'S JUST STUCK. RESEARCHED ONLINE AND IT SEEMS TO BE A KNOWN ISSUE HOWEVER WHEN I CONTACTED A JAGUAR DEALER IN SCOTTSDALE THEY STATED THERE IS NO RECALL FROM MY VAN NUMBER. THIS IS A SERIOUS AND DANGEROUS ISSUE WHICH IN TIME WILL COST SOMEONE THEIR LIFE IT SHOULD BE PLACED ON A RECALL FOR ALL KNOWN VEHICLES WITH THIS ISSUE AND MORE. DRIVING DOWN I 17 CARS STALLED I HAD TO PULL OFF IN A UNSAFE AREA AND WAS STUCK THERE FOR LITERALLY 30 TO 45 MINUTES UNABLE TO MOVE THE VEHICLE. ALSO DRIVING IN TEMPE THE CAR STALLED WHY TURNING A CORNER HAD TO TURN INTO THE PARKING LOT OR A COMPLETELY DIED STOLLEY TRAFFIC TO ONE LANE. AGAIN IN PHOENIX DRIVING THE VEHICLE THE CAR STALLED AT 118 OUTSIDE WITH AN INFANT IN THE BACKSEAT CAR WILL NOT START NORMAL MOVE HAD TO PULL INTO A CIRCLE K AND CALL A LYFT TO GET THE BABY OUT OF HARMS WAY. AS A RESULT OF LEAVING MY CAR OFF OF I 17 AND THE HIGHWAY MY CAR WAS BROKEN INTO WHICH THE DOOR IS DAMAGED AS WELL AS THE GEARS SOMEONE ATTEMPTING TO STEAL THE CAR. JAGUAR SHOULD BE HELD ACCOUNTABLE, THIS IS UNACCEPTABLE AND DANGEROUS.
Source: NHTSA WEB SITE -
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2009 JAGUAR XF- GAINESVILLE, FL
INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING AND WORSE AFTER ACCELERATION. AS IF SOMETHING IS LOSE PUT IN SHOP A FEW TIME THEY CHECKED THE TIMING CHAIN, LIFTERS, AND USED AN STETHOSCOPE TO FIND THE PROBLEM STILL CAN'T. JUST TOLD ME TO DRIVE UNTIL THE ENGINE GOES OUT.
Source: NHTSA WEB SITE -
2011 JAGUAR XF- FT. WORTH, TX
I HAD MY 2011 JAGUAR RUNNING WHILE I WAIT FOR A LOCKSMITH AND I COULD SMELL FUEL COMING FROM THE VEHICLE MAINLY ON THE SIDE WHERE THE GAS TANK IS LOCATED. ONCE I SAT INSIDE THE VEHICLE I COULD SMELL GAS INSIDE. I LOOKED UNDERNEATH THE VEHICLE ON THE GAS TANK SIDE AND I NOTICED A FUEL LEAK ON THE TANK UNDERNEATH. I HAD IT CHECKED AND WAS TOLD THAT IT HAS TO DO WITH WITH THE FLANGE. I READ THAT THERE IS A RECALL BUT WHEN I PUT IN MY VIN- IT STATES NO REPAIRS OR RECALLS. THIS SHOULD BE COVERED.
Source: NHTSA WEB SITE -
2005 JAGUAR S-TYPE- NASHVILLE, TN
TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE IN THE GARAGE AT THE RESIDENCE, SHE BECAME AWARE OF FUEL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.*DT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 JAGUAR S-TYPE- NASHVILLE, TN
WHEN I FILL UP MY TANK WITH GAS I SMELL THE FUMES IN MY CAR AND IT LEFT TWO PUDDLES.
Source: NHTSA WEB SITE -
2011 JAGUAR XF- NORTH LAS, NV
CAR SHUT OFF WHILE IN MOTION MAKINGA LEFT HAND TURN IN RUSH HOUR TRAFFIC STARTED POURING FUEL FROM BOTTOM OF THE VEHICLE. THEN BEGAN MAKING A CLICKING SOUND. PETROL WAS RAINING FROM THE BOTTOM OF THE CAR.
Source: NHTSA WEB SITE