JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JAGUAR XE
    - BAY HARBOR ISLANDS, FL

    MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?

    Source: NHTSA WEB SITE
  • 2017 JAGUAR F-PACE
    - SHREVEPORT, LA

    WHILE DRIVING CHECK ENGINE LIGHT ILLUMINATED. STOPPED TO GET GAS AND AFTER RESTART THE CHECK ENGINE LIGHT WAS GONE. LATER THAT EVENING WHILE DRIVING NORMAL SPEED LIMIT THERE WAS A LOUD CHATTER FROM THE ENGINE AND THEN WHITE SMOKE BILLOWED FROM THE EXHAUST. PULLED OVER TO THE SIDE OF THE ROAD AND TRIED TO RESTART. ONE CLICK BUT THE VEHICLE DID NOT RESTART.

    Source: NHTSA WEB SITE
  • 2010 JAGUAR XF
    - DURHAM, NC

    WHEN MY CAR STARTED UP I NOTICE THAT THE SCREEN ON THE STEREO SYSTEM WAS JUST FLASHING AND NEVER CAME ON ALSO THE CAR STARTED OVER HEATING AND CHECK ENGINE LIGHT CAME ON ALSO THERE IS HAS LEAKING FROM THE RIGHT REAR PASSENGER SIDE DOOR BELOW CAR IS IN THE SHOP NOW WITH $2,745 DOLLARS WORTH OF WORK BEING DONE TO IT

    Source: NHTSA WEB SITE
  • 2018 JAGUAR XE
    - BAY HARBOR ISLANDS, FL

    RE: PIRELLI P7 CINTURATO 225/50R 17 98H MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?

    Source: NHTSA WEB SITE
  • 2013 JAGUAR XF
    - DRAPER, UT

    I PURCHASED A SET OF 4 NEW TIRES. FOLLOWING INSTALLATION, ABOUT 2,000 MILES INTO THEIR USE, 3 OF THE 4 TIRES HAD THE TREAD SEPARATE FROM THE INTERNAL BELTS CAUSING THE VEHICLE TO VIBRATE, PULL TO ONE SIDE AND ULTIMATELY WOULD HAVE LED TO A COMPLETE TIRE FAILURE. NEITHER THE SELLER NOR THE MANUFACTURER TOOK ANY ACTION TO INSPECT, REPLACE OR REFUND THE TIRES OR THEIR PURCHASE PRICE. THE FACT IS THAT THESE TIRES WERE/ARE DEFECTIVE AND COULD HAVE RESULTED IN SERIOUS INJURY TO ME, MY FAMILY AND OTHERS WHEN THEY WOULD HAVE ABRUPTLY FAILED DURING DRIVING.

    Source: NHTSA WEB SITE
  • 2018 JAGUAR E-PACE
    - LEXINGTON, SC

    WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP. WE BELIEVE THIS IS A CASE ON SUDDEN UNINTENDED ACCELERATION WITH KNOW WAY TO PROVE IT BECAUSE OF THE INABILITY TO RETRIEVE THE DATA.

    Source: NHTSA WEB SITE
  • 2004 JAGUAR S-TYPE
    - JACKSON, GA

    THIS VEHICLE HAS ISSUES WITH THE AUTOMATIC TRANSMISSION, THE TRANSMISSION IS NOT RESPONDING PROPERLY TO THE COMPUTER AND NEEDS TO BE REPROGRAMMED IN THIS MODEL, ALSO THE PARKING BRAKES DO GET MIXED UP AND IF YOU PUT THE GEAR CONTROL IN DRIVE IT GOES INTO REVERSE AND THE PARKING BRAKE DEFAULT LIGHT AND TRANSMISSION DEFAULT LIGHT IS ON, MY VEHICLE MALFUNCTIONED WITH THE PARKING BRAKE WHILE I WAS IN THE PARKING LOT AND LEAVING TO GO HOME I PLACE IT IN DRIVE AND IT JUMPED INTO REVERSE....VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AND THE TRANSMISSION DEFAULT HAPPENED WHEN THE VEHICLE WAS IN DRIVE AND WOULD NOT ACCELERATE IN SPEED OR EVEN GO PROPERLY AT ALL

    Source: NHTSA WEB SITE
  • 2011 JAGUAR XF
    - GREENSBORO, NC

    TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE CONTACT CALLED A RELATIVE FOR ASSISTANCE. THE RELATIVE DISCONNECTED AND RECONNECTED THE FUEL PUMP AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FLANGE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 10V332000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JAGUAR XJ
    - CITRUS SPRINGS, FL

    THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZARDOUS SITUATIONS DISTRACTED BY THE SIGNIFICANT DELAY IN RESPONSE' NOT KNOWING IF COMMAND WAS RECEIVED AND PROCESSED.TO INTERIOR UPHOLSTERY:CEILING,HEADLINER COMING UNGLUED AND UNDONE IN A RELATIVELY SHORT PERIOD OF TIME (5 YRS) WITH PARTICLES COMING FROM GLUE/FOAM POLLUTING THE INTERIOR AIR CAUSING BREATHING PROBLEMS;WHILE THE MANUFACTURER DESTINED THE VEHICLE TO A HOT & HUMID DESTINATION.TO THE MAJOR 2 CATASTROPHIC GAUGE/SENSOR FAILURES:THE WATER PUMP BREAKING ,WHICH MAYBE OK, BUT WHEN THE CAR TEMPERATURE GAUGE DOESN'T SHOW AN INCREASE IN OPERATING TEMP AND STAYS DEAD CENTER AT NORMAL OPERATING TEMPERATURE AND YOU DRIVE IT SO YOU CAN GET TO SAFETY OF YOUR HOME SINCE IT IS NOT "OVER-HEATING" AND THE STEERING WHEEL SEIZES ON YOU. YOU ASK THE DEALERSHIP AND A VAGUE COVER-UP ANSWER RIDDEN WITH HESITANCY,GUILT & A SENSE OF "OH,ITS NORMAL FOR THE CAR!" AND NO REMEDY OFFERED OR ISSUED (MAYBE I SHOULD TOUCH THE ENGINE TO MAKE SURE ITS NOT OVERHEATING?!). AND NOW THIS EPISODE:THE 2ND CATASTROPHIC GAUGE FAILURE:THE VEHICLES OIL IS AT 25% CAPACITY (ONLY 25% FULL) NO OIL POOL UNDER THE CAR AT ANY TIME JUST A FEW LIQUID DROPS OF WHAT SEEMED TO BE AC CONDENSATION. THE CAR DOESN'T SHOW AN OIL PRESSURE DROP WARNING OR OVERHEATING OR ANY RELATIVE WARNING. MIND YOU THE VEHICLE DOES NOT HAVE A "DIP-STICK" TO CHECK OIL LEVELS. THE ONLY WARNING IS A SERVICE REQUIRED STATEMENT THAT IS PRE-PROGRAMMED AT CERTAIN INTERVALS BY THE MANUFACTURER. EVEN IF I DID NOT CHANGE THE OIL EXACTLY ON TIME AND I'M A BIT LATE,NO WARNING ABOUT LOW OIL CONTENT/LOW OIL PRESSURE. DOCUMENTATION AVAILABLE. *TR

    Source: NHTSA WEB SITE
  • 2009 JAGUAR XF
    - NORTH LAS VEGAS, NV

    THE ISSUES THAT I AM HAVING STARTED AND WAS NOTICED ABOUT 2 YEARS AGO. I NOTICED THE TURN SIGNAL SOUNDED DISTORTED OR LIKE A SHORT WAS DEVELOPING IN THE SYSTEM. THEN I NOTICED THE KEY IN THE IGNITION AND THE SEAT BELT WARNINGS WERE NO LONGER AUDIBLE. THESE INDICATIONS WERE LISTED IN CAMPAIGN 08V607000. *TR

    Source: NHTSA WEB SITE