JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JAGUAR F-PACE
    - PONTE VEDRA BEACH, FL

    THE CAR HAS HAD TO HAVE 3 ENGINES. CAR OVERHEATED THE LAST TIME WHILE DRIVING IN CITY AND HAD TO HAVE TOWED TO DEALERSHIP.

    Source: NHTSA WEB SITE
  • 2020 JAGUAR F-PACE
    - TEMECULA, CA

    I WAS REACHING FOR GROCERIES IN THE BACK OF MY F PACE AND BURNED THE FRONT OF MY LEG ABOVE MY KNEE ON THE TAILPIPE.

    Source: NHTSA WEB SITE
  • 2004 JAGUAR X-TYPE
    - LITTLE NECK, NY

    IN THE JUST OVER 3 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATES AND ENGINE RACES WHEN BRAKING AT A LOW SPEED MAKING A TURN ON A SIDE STREET. I TRY TO BRING THE TO A STOP BUT IT IS VERY DIFFICULT TO DO AS THE BRAKES ARE NOT FULLY STOPPING THE CAR AND BOTH TIMES I HAD TO PUT THE CAR IN PARK QUICKLY IN OTHER TO COMPLETELY STOP IT WHICH BROUGHT IT TO A JERKING HALT. THERE IS SOME DEFECT IN THIS MODEL AS I HAVE SEEN NUMEROUS SIMILAR STORIES ON A JAGUAR PROBLEMS WEBSITE. THIS IS A VERY SERIOUS PROBLEM AND I WAS LUCKY BOTH TIMES TO BE ON SIDE STREETS AS A SERIOUS ACCIDENT WAS AVOIDED AS I IT TOOK ME A FEW SECONDS TO BRING THE CAR TO A STOP AS I DID NOT HAVE FULL CONTROL OF CAR. I TOOK THE CAR TO MY LOCAL JAGUAR IN GLEN COVE NY IN JULY AND THEY COULD NOT REPLICATE THE INCIDENT AND HAD NO IDEA WHAT THE PROBLEM WAS. LIKE I SAID AT THE BEGINNING THIS ONLY HAPPENED TWICE IN 3 YEARS BUT I ONLY DRIVE 1000 TO 2000 MILES A YEAR AND TO TELL YOU THE TRUTH I AM AFRAID TO DRIVE THE CAR TOO MUCH AS I MIGHT HIT ANOTHER CAR OR A PERSON IF IT HAPPENS AGAIN. THE 2004 JAGUAR X TYPES SHOULD BE RECALLED AS OTHERS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTIONS.

    Source: NHTSA WEB SITE
  • 2011 JAGUAR XF
    - NASHVILLE, TN

    I HAVE A LIVE THAT COMES ON THAT SAYS RESTRICTED PERFORMANCES AND IT'S SO DANGEROUS I WAS DRIVING ON THE INTERSTATE AND SOON AS THAT LIGHT RESTRICTED PERFORMANCE THE CAR LOST OF POWER... IT DON'T DO ANY EVERY TIME I PUSHED OF THE GAS THE CAR SLOWED DOWN. THE CAR ONLY HAVE 70,000 MILES ON IT. IS THIS NOT A RECALL ON THAT?

    Source: NHTSA WEB SITE
  • 2013 JAGUAR XJ
    - CHICAGO, IL

    IN WEATHER BELOW 30 DEGREES F, PARKED FOR A PERIOD OF TIME ON THE STREET, AND USUALLY IN FROST CONDITIONS, DOORS WILL NOT OPEN ON CAR. ONCE YOU GET DOOR TO OPEN, USUALLY BY LOWERING WINDOW AND UNLOCKING FROM INSIDE, DOORS WILL NOT LATCH CLOSED. ONCE CAR WARMS UP, DOORS LATCH CLOSED. DOORS NEED TO BE HELD BY HAND OR BY BUNGEE CORD TO KEEP CLOSED UNTIL CAR WARMS UP AND DOOR LATCHES CLOSED. AT TIMES, YOU ARE ABLE TO ENTER THE CAR, BUT ONCE INSIDE THE DRIVERS SEAT, YOU CANNOT OPEN THE DOOR FROM THE INSIDE. DURING THIS INCIDENT, THE DRIVERS WINDOW WAS LOWERED AND DOOR OPENED FROM THE OUTSIDE. THIS USUALLY OCCURS TO ALL DOORS, AND IF FORTUNATE, ONE DOOR WILL OPEN. AS A FURTHER NOTE, DOOR LOCKING SYSTEM IS ELECTRONIC. JAGUAR SERVICE TECHNICIANS COULD NOT FIND ISSUE.

    Source: NHTSA WEB SITE
  • 2013 JAGUAR XJ
    - BERMINGHAM, AL

    TL* THE CONTACT OWNS A 2013 JAGUAR XJ. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW COOLANT INDICATOR ILLUMINATED EVEN THOUGH THE GAUGE APPEARED NORMAL. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AS IT STALLED AND SHUT OFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 JAGUAR E-PACE
    - FAIRBURN, GA

    WHEN THE VEHICLE IS IDEAL IT MAKES A LOUD NOISE FROM THE FAN. IT SOUNDS LIKE IT IS GETTING READY TO TAKE OFF.

    Source: NHTSA WEB SITE
  • 2013 JAGUAR XF
    - HARLINGEN, TX

    DRIVING JAGUAR XF AND HOOD BONNET OPENED AT 45 MILES AN HOUR ON ITS OWN. DESTROYED WINDS SHIELD AND THE BODY AROUND THE WINDSHIELD CAUSING ALMOST 2 ACCIDENTS EMOTIONAL STRESS AND THE INCONVENIENCE OF NOT HAVING A CAR TO GET TO MY PROMOTION MEETING. PULLING UP ON A HIGHWAY. THE HARLINGEN COPS WERE CALLED MADE IT TO MY HOME AND THE COP MADE NO NOTES AND JUST GAVE US A INCIDENT NUMBER. THERE WAS A RECALL FOR AIRBAGS ON THIS CAR ALSO AFTER THIS HAPPENED ALL MOTORISTS WENT HAYWIRE AND DISPLAY STARTED GOING OFF AND SAYING EVERY SENSOR WAS WRONG.

    Source: NHTSA WEB SITE
  • 2017 JAGUAR XE
    - HOUSTON, TX

    I WOULD LIKE TO REPORT FOR YOUR ASSISTANCE REGARDING MY WIFE, INCI'S UNFORTUNATE ACCIDENT ON 10/04/2019. SHE IS SUFFERING SIGNIFICANT PAIN DUE TO POST-ACCIDENT STERNUM AND RIB FRACTURES. I AM REPORTING THIS ACCIDENT REPORT FOR HER. AS CLEARLY DOCUMENTED BY THE ATTACHED VIDEO CLIP, SHE COMES AT THE FRONT OF THE GARAGE AND STOPS THE CAR FOR OPENING THE GARAGE DOOR. INSTEAD OF TURNING RIGHT SIDE TO PARK THE CAR THAT ACCELERATES WITHOUT ANY CONTROL STRAIGHTFORWARD AND HITS THE WALL. ALTHOUGH THE SPACE BETWEEN THE CAR AND WALL IS APPROXIMATELY 20- 22 FEET, THE DAMAGE IN THE CAR WAS A TOTAL DUE TO THE UNINTENTIONAL AND UNCONTROLLABLE ACCELERATION INDUCED HIGH SPEED [PICTURE IS ATTACHED]. MOREOVER, SHE HITS HER UPPER FRONT CHEST TO THE STEERING WHEEL AND THE AIR BAG OF THE CAR COMES AFTER THE IMPACT. THEREFORE, SHE HAD STERNUM AND RIB FRACTURES BY THE CHEST X-RAYS AND CHEST CT IMAGES FROM THE HOUSTON IMAGING LAB. THESE FRACTURES ARE VERY PAINFUL AND CAUSING A SIGNIFICANT LOSS OF HER QUALITY OF LIFE. WE BELIEVE THAT THIS UNFORTUNATE ACCIDENT MAY BE RELATED TO THE MECHANICAL FAILURES OF HER 2017 JAGUAR XE WITH UNCONTROLLABLE ACCELERATION & MALFUNCTIONING AIR BAG. OUR CAR INSURANCE COMP., THE STATE FARM IS PLANNING TO REVIEW THE "BLACK BOX" FROM THE CAR FOR FURTHER DOCUMENTATION. WE WOULD LIKE TO INFORM YOUR OFFICE .REGARDING THIS CAR'S SAFETY DEFECTS TO PREVENT SIMILAR LIFE-THREATENING EVENTS.

    Source: NHTSA WEB SITE
  • 2013 JAGUAR XF
    - THORNTON, PA

    2103 JAGUAR XF AWD FAILURE OF JAGUAR OEM 13-18 XJ 3.0L-V6 RADIATOR-WATER PIPE C2Z31644 CAUSED THE ENGINE TO OVERHEAT AND STOP ON A BUSY HIGHWAY. THIS ITEM IS KNOW TO FAIL DUE TO POOR QUALITY AND/OR DESIGN. THE CAR COULD NOT BE DRIVEN OFF THE HIGHWAY AND DRIVER HAD TO EXIT THE VEHICLE CAUSING A SAFETY HAZARD FOR THEM AND OHTER DIRVERS.

    Source: NHTSA WEB SITE