JAGUAR Complaints

TAKATA RECALL JAGUAR CALLED ME AND ARE UNWILLING TO DO ANYMORE THAN TO TELL ME TO DRIVE THE CAR--EVEN WITH THE DEFECT. I CANNOT ACCEPT THE RESPONSIBILITY OF DRIVING THE CAR WITH MY FAMILY IN IT, KNOWING IT HAS A DEFECT THAT "COULD CAUSE SERIOUS INJURY OR DEATH". JAGUAR UNWILLING TO ACCEPT RESPONSIBILITY AND PROVIDE A SAFE REPLACEMENT. I HAVE NO USE OF MY CAR. NOW UNWILLING TO RETURN CALLS.

ON MULTIPLE OCCASIONS, THE STOP/START FEATURE FAILS AND THE CAR STALLS WHILE IN GEAR. THE DRIVE POSITION INDICATOR FLASHES AND IN ORDER TO MOVE THE CAR, IT MUST BE SHUTDOWN AND THEN RESTARTED.

CAR SUDDENLY STOP ACCELERATING IN THE MIDDLE OF THE FREEWAY. I HAD TO PULL TO THE SIDE WICH WAS HARD SINCE POWER STEERING AND EVERYTHING WAS NOT WORKING SINCE ENGINE SEEM TO SHUT OFF. ENDED UP FIGURING OUT THAT IT HAD RAN OUT OF FUEL BUT GAS GAUGE SHOWED AROUND 1/4 LEFT AND NO FUEL LOW WARNING EVER SHOWED.

THE ORIGINAL FUEL PUMP ON THE CAR FAILED ON 3/16/16 RESULTING IN ENGINE SHUTDOWN AND SUBSEQUENT LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. A NEW FUEL PUMP WITH JAGUAR PART NUMBER C2D25079 WAS INSTALLED BY JAGUAR LAND ROVER CARLSBAD, CA. THIS REPLACEMENT FUEL PUMP ALSO FAILED ON 8/19/16 RESULTING IN LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. ANOTHER FUEL PUMP WITH THE SAME PART NUMBER WAS INSTALLED ON 8/24/16 BY THE SAME DEALER. WE ARE CONCERNED THAT WE MAY HAVE ANOTHER FAILURE WHILE DRIVING WHICH RESULTS IN THE ENGINE SHUTTING DOWN WITH SUBSEQUENT LOSS OF BRAKING, TURNING, ETC. REPAIR WORK WAS PERFORMED BY JAGUAR LAND ROVER CARLSBAD, 5660 PASEO DEL NORTE, CARLSBAD, CA 92008, PHONE 760-404-5600.

TL* THE CONTACT OWNS A 2013 JAGUAR XJ. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM MODULE FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,222.

SAFETY ISSUE DUE TO DEFECTIVE DASHBOARD. THESE CARS HAS A DEFECT WITH THE DASHBOARD. I PURCHASE THE CARE IN JAN OF THIS YEAR AND IT WAS IN SUPREME CONDITION AS THE PREVIOUS OWNER KEPT IT IN HER GARAGE. I DO NOT HAVE A GARAGE, SO WHEN THE TEMP REACH OVER 100 DEGREES THE DASHBOARD STARTED TO MELT, PULLING AWAY FROM THE SPEAKERS AND DWINDSHIELD. NEEDLESS TO SAY IT IS UGLY AND JAGUAR WILL NOT TAKE RESPONSIBILITY FOR THEIR PRODUCT AND THAT IT WAS IMPROPERLY INSTALLED. THE SAFETY ISSUE WITH THIS IS, I KEEP TAKING MY EYES OFF THE ROAD BECAUSE THE GLARE OF THE WINDSHIELD DRAWS MY ATTENTION TO THE DASHBOARD AS I DRIVE. I HAVE SEEN ON LINE THAT MANY CONSUMERS ARE HAVING THIS ISSUE AND JAGUAR WILL NOT RECALL IT BECAUSE THEY COST ABOUT $6000 THE HQS WANTS TO GIVE ME $1600 TOWARDS REPLACING, AND I AM TELLING THEM NO..... WHY SHOULD I GO BEHIND JAGUAR AND FIX THEIR DEFECTIVE PART? ITS NOT ACCEPTABLE BY ANY MEANS. SOMEONE NEEDS TO LOOK INTO THIS AND I JUST PRAY I DON'T HAVE AN ACCIDENT DUE TO THIS ISSUE. IN ADDITION, THE DEALERSHIP SELLS A THIRD PARTY WARRANTY THAT IS SUPPOSE TO COVER SUN UV RAY DAMAGES TO THE INTERIOR OF THE VEHICLE AND THEY SAID IT IS A DEFECT BY JAGUAR MANUFACTURER---SO THEY WON'T GET STUCK WITH THE BILL. THE INSURANCE COMPANY AGREES AND WILL NOT COVER THE DAMAGES AS A COMPREHENSIVE LOSS. NO ONE WANTS TO TAKE THE RESPONSIBILITY AND IS PASSING IT ON TO THE CONSUMER WHO IS NOT AT FAULT. ADDITIONAL INFORMATION IS ATTACHED AS YOU REQUESTED.

TAKATA RECALL I WAS NOTIFIED THAT THE PARTS ARE CURRENTLY UNAVAILABLE TO FIX THE ISSUE, BUT THAT THE PROBLEM MAY CAUSE SERIOUS INJURY OR DEATH. IT SEEMS THAT IN THE EVENT OF A PROBLEM OF THIS NATURE, IF A REMEDY IS NOT AVAILABLE, THERE SHOULD BE AN ALTERNATIVE, FOR EXAMPLE COMPENSATION THAT HELPS AFFECTED DRIVERS RENT OR BUY A DIFFERENT VEHICLE. I AM CONCERNED AS I NEED TO CONTINUE TO DRIVE MY VEHICLE, BUT IT HAS BEEN COMMUNICATED THAT IT IS UNSAFE. WHAT RECOURSE IS AVAILABLE TO ME / US?

I WAS NOTIFIED BY MY DAD THAT PICKED UP MY CAR FROM THE YARD THAT HE HEARD RATTLING WHEN HE SAW MY VEHICLE. BEFORE I SHIPPED MY CAR IT WASN'T MAKING ANY RATTLING NOISES. I'M NOT SURE WHAT'S GOING ON BECAUSE I WASN'T THERE TO SEE ANYTHING BUT HE END UP TOWING THE CAR BECAUSE HE DIDN'T WANT TO DRIVE THE CAR RUNNING WITH A RATTLING SOUND. IT WAS STATIONARY BUT ALREADY RUNNING WHEN HE FIRST APPROACHED IT AND NOTICED THE RATTLING. HOW CAN THIS CASE BE RESOLVE?

TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT STATED THAT THERE WAS A ODOR OF FUEL PRESENT INSIDE THE GARAGE WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLANGE CONNECTED TO THE FUEL TANK HAD CRACKED CAUSING FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 12/20/16*LJ

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE DRIVING IN THE RAIN, THE REAR WHEELS SEIZED AND THE PARKING BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V488000 (PARKING BRAKE). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 66,000. UPDATED 10/06/16*LJ *TR