JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JAGUAR XF- BERMUDA DUNES, CA
TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT INTO DRIVE AND REVERSE SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THE REAR TRUNK ELECTRONIC FUNCTION FAILED TO WORK PROPERLY WHEN ATTEMPTING TO OPEN THE TRUNK. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 09/29/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 JAGUAR XF- TUSCUMBIA, AL
TAKATA RECALL_ CONTACTED THE JAG DEALERSHIP AND THEY SAID JUST KEEP DRIVING AROUND IN THIS DEATH TRAP UNTIL THE MANUFACTURER CAN MAKE ENOUGH TO CATCH UP. I'M ON THE ROAD ABOUT 3 HRS A DAY FOR MY JOB AND THIS IS VERY DISTRESSING. IT MIGHT BE YEARS BEFORE THEY RESOLVE THIS ISSUE. DO WE JUST CONTINUE TO DRIVE THIS DEATH TRAP UNTIL SOMEONE GETS KILLED?
Source: NHTSA WEB SITE -
2011 JAGUAR XF- HEMPHILL, TX
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JAGUAR XF- SILVER SPRING, MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 JAGUAR XF- LOS ANGELES, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 JAGUAR XF- LAUDERHILL, FL
TAKATA RECALL I HAVE BEEN INFORMED BY MAIL THAT MY VEHICLE IS IN THE AIRBAG RECALL. HOWEVER, I NO IDEA WHEN THE CAR WILL BE MADE SAFE AND I WOULD LIKE TO SELL IN A FEW MONTHS BUT WILL NOT WITH THIS AIRBAG ISSUE AS THIS DEFECT REDUCES THE CARS VALUE. .
Source: NHTSA WEB SITE -
2010 JAGUAR XF- WALLS, MS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JAGUAR XJ- COLORADO SPRINGS, CO
BRAKING ON STREET TO TURN INTO HOUSE DRIVE WHEN THE CAR SUDDENLY INCREASED SPEED AND BEFORE I COULD GET IT IN NEUTRAL I CRASHED INTO A HOUSE STONE WALL. PICTURES ON REQUEST.
Source: NHTSA WEB SITE -
2009 JAGUAR XF- GREENVILLE, NC
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING LOOKS SIMILAR TO WAVES CAUSING THE SUN TO REFLECT DIRECTLY TO THE WINDSHIELD & INTO MY EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE HIGH NOON, VERY SUNNY DAYS, AND AT DAWN) IT'S A COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE BONDING GLUE APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS TO SPREAD LIKE A WILDFIRE. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING GLUE, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING GLUE, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.
Source: NHTSA WEB SITE -
2011 JAGUAR XJL- DALLAS, TX
THERE IS A INTERMITTENT PROBLEM WITH THE ELECTRICAL SYSTEM ON THE DASH, A/C AND MENU DISPLAY. THE DASH GAS GAGE WOULD FLASH EMPTY WHEN THE GAS TANK IS FULL. THE A/C USNI WOULD CUT OFF AND BACK ON AFTER A WHILE. THE DISPALY MEUN WOULD FLASH OFF EVEN WHEN THE RADIO IS STILL PLAYING. ALL OF THIS HAPPENS WHEN THE CAR IS IN MOTION. IT HAPPENS ON THE HIGHWAY AND CITY DRIVING. THE CAR WAS SERVICED SEVERAL TIME BY THE JAGUAR SERVICE CENTER BUT THE COULD NOT DUPLICATE THE PROBLEM. NO SERVICE WAS PERFORMED.
Source: NHTSA WEB SITE