2021 JAYCO TRAVEL TRAILER JAY FLIGHT Complaints

This RV was equipped from the factory with an axle on which was a sticker stating that the axle had a "D35 Capacity" of 3500 lbs. The RV also has a sticker stating that the GVWR is 4200 lbs and the "weight of this recreational vehicle trailer as completed at the factory with full propane cylinder(s) and full generator fuel if applicable is 1624 kg OR (3582 Lbs.)" To my understanding, this means that the "curb weight" of the RV exceeds that of the axle capacity. The GVWR of the RV also exceeds that of the axle capacity. While towing the RV, I noticed the wheels were exhibiting a slight "excessive camber". Upon further inspection, I observed the axle to be bent. I believe it is a reasonable conclusion that the axle was bent because it was undersized for the RV. I was able to safely tow the RV to a trailer repair shop where I had the damaged suspension (axle and springs) replaced with a heavier duty suspension capable of carrying more than the GVWR weight of 4200 lbs.

The contact owns a 2021 Jayco Jay Flight. The contact stated that while utilizing the RV for recreational purposes, the contact became aware that the propane stove, furnace, and water heater were no longer functioning. No warning lights were illuminated. The RV was taken to an independent mechanic, who diagnosed a failure with the propane regulator. The contact was also made aware that the refrigerator would only run on electricity. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V685000 (Equipment); the VIN was included, but parts were not available at the time. The contact later received notification that the remedy was available, prompting the contact to attempt to schedule the repair but the contact was unable to locate a service center. The manufacturer was notified of the failure, a case was opened, and the contact was later informed that records showed that the RV had already been repaired. The contact adamantly disputed the RV recall records; stating that the RV had never been taken into a service center for the repair as stated by the manufacturer. The failure mileage was unknown.

We recently purchased this camper and in preparation I crawled under it and looked around and what I saw made me cringe. The welding on the frame was the worst welding I've seen in years on a product for sale the main beams that tie the camper front to back were only welded on one side of the beam and there are four sides that could be welded. And upon further inspection found the weld on the main beam in the rear has already started to crack side.mounts for the camper body are only welded half the length of the bracket to the frame. The only thing I can is I contacted jayco and their response was I need to talk to the frame manufacturer. I said no I won't you sold it it's your responsibility to check incoming parts and make sure it meets specification. Not satisfied with there response said if I send pictures they would contact them on my behalf. I've thought about it and this kind of product should not be sold The total Miles of this camper is less than 1200 miles. And weld's are already failing. This needs to be looked into before someone gets killed

The underbelly material blew off the RV, along with other insulation material, while driving on the Interstate. I was driving under the speed limit and in the far right lane. The material blew across the other lanes of traffic and, luckily, did not cause an accident. The same issue occurred less than a year ago and I had just got the RV back from the repair facility at Camping World in Albuquerque NM. I do have some pictures of both occurrences.

The contact's wife owns a 2021 Jayco Jay Flight RV. The contact stated that he had experienced several failures with the trailer. The contact stated that upon delivery of the trailer, the refrigerator would freeze at bottom and defrost at the top. The contact also stated that the stove top would ignite nearly six inches high and could not be adjusted. The contact then received notification of NHTSA Campaign Number: 21V685000 (Equipment) which he linked to the failure. The contact was sent the part to repair the trailer himself; however, due to health challenges, the contact was unable to replace the part. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

With only 1,400 miles on RV, it was noticed that both the driver and passenger side rear tires had worn down to the belts on the inside. The axles have been replaced so they are likely no longer available for inspection, although I do have pictures. The safety risk is that had the faulty suspension parts completely failed, the axles could have become disengaged from the RV causing a major accident. The tires were also close to complete failure. The problem was confirmed by a service technician at a Jayco dealer.

JAYCO. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-685. THE CONSUMER STATED THE VEHICLE WAS PERMANENTLY PARKED. THEREFORE, UNABLE TO HAVE THE VEHICLE REPAIRED FREE OF CHARGE.

We have experienced an axle failure on our 2021 Jayco Travel Trailer. The trailer has never been over GVW. After a month of discussion with Lippert/Jayco they are unwilling to correct the following issue. Lippert's axle sticker (photo attached) states the Static Load Radius as measured is 11.9" & not to exceed this rating by more than 10%. The Baja Edition option as built by Jayco comes with 16" wheels & off road Goodyear tires. My Measurement of the SLR is 14.6" which exceeds the warning on the Lippert axle sticker. This is what I believe contributed to my axle failure. Our safety was put at great risk with this failure.

The contact owns a 2021 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We bought a 2021 Jayco 224BHW that was pre-wired with a solar panel and controller. The trailer came with one 100-watt panel and a 30-amp charge controller with a stated capacity of 600 watts. We added two more 100-watt panels, for a total of 300 watts and approximately 16 amps. The documentation with the trailer as well as the dealer confirmed we could add two more 100-watt panels and be well within specifications. After utilizing the system for a few months the solar suddenly worked sporadically and then ceased too function. Upon inspection under the roof port entry it was discovered Jayco had utilized wire nuts between a transition from the roof port and the wire run to the solar controller. The wire nuts failed to adequately make or maintain the connection, resulting in arcing, melting, and burning of the surrounding insulation. It could easily have resulted in loss of the trailer or our lives to fire. I believe the wire nuts were either inadequately sized, improperly installed, or inappropriate for use in a structure that is subject to vibration and loosening of the connections.