JAYCO TRAVEL TRAILER Complaints

View complaints related to JAYCO TRAVEL TRAILER. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JAYCO TRAVEL TRAILER JAY FEATHER
    - BENSON, AZ

    WE WERE DRIVING HOME PULLING ARE 2017 JAYCO JAY FLIGHT SLX 264BHW AT 65 MPH ON I 10 WEST ON ARE WAY HOME. A TRUCKER HAD PASSED US AND I HAD NOTICED SOME DEBRIS FLYING OUT FROM THE BACK OF MY TRAILER HITTING CARS BEHIND ME I SLOWED DOWN AND EXITED THE FREEWAY. I STARTED TO LOOK AROUND THE TRAILER AND FOUND THAT THE UNDER SIDE OF THE TRAILER HAD COME LOOSE AND WHEN IT HIT THE GROUND IT EXPLODED AND THE PIECES OF THE DEBRIS I HAD SEEN WERE THE PLASTIC BELLY COMING OFF AND THE INSULATION THIS COULD BE A DANGER TO CAR FOLLOWING TO CLOSE.

    Source: NHTSA WEB SITE
  • 2017 JAYCO TRAVEL TRAILER JAY FLIGHT
    - FOREST GROVE, OR

    TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE TRAILER'S BLACK WATER TANK DETACHED WHILE DRIVING. THE CONTACT CALLED CAMPING WORLD OF HILLSBORO (LOCATED AT 6503 SE ALEXANDER ST, HILLSBORO, OR 97123, (866) 913-9967) AND LEFT A VOICE MESSAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. VEHICLE GETTING DIAGNOSED.*JB SAFETY RECALL REPORT ATTACHED. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JAYCO TRAVEL TRAILER OCTANE
    - MULLIKEN, MI

    CPSC: I PURCHASE A BRAND NEW RV FROM CAMPING WORLD RV SALES IN WOOD STOCK GEORGIA. I PURCHASED A 30' JAYCO OCTANE TOY HAULER (52,000.00) I FOUND THE RV I WANTED THE KEY WOULD NOT OPEN ONE OF THE DOORS, AND THE REAR RAMP WOULD NOT OPEN, THERE WERE WOOD/METAL SHAVINGS ALL OVER TWO OF THE BED MATTRESS'S, THE RV WAS NOT WASHED ON THE OUTSIDE. THE SALESMAN SAID HE WOULD HAVE IT ALL FIXED. *DT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JAYCO TRAVEL TRAILER JAY FLIGHT SLX
    - CLARK, CO

    TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX TRAVEL TRAILER. THE CONTACT STATED THAT THE CENTER BOLT WAS MISSING, ALONG WITH ONE BOLT ON THE TWO AXLE TRAILER ON THE REAR PASSENGER SIDE LEAF SPRING AND ON THE FRONT DRIVER'S SIDE LEAF SPRING. THE CONTACT REPLACED THE BOLTS. IT WAS DISCOVERED THAT THE AXLE SHIFTED WHEN THE FAILURE OCCURRED. THE DEALER (CAMPING WORLD OF DENVER, 16000 W COLFAX AVE, GOLDEN, CO 80401, (888) 881-9093) HAD NOT SPECIFIED ANY SPECIFIC MANUFACTURER GUIDELINES PERTAINING TO ANY OEM BOLT REPLACEMENT. CAMPING WORLD INDICATED THAT THE TECHNICIAN WHO SERVICED THE VEHICLE WAS NO LONGER WITH THE COMPANY. THE MANUFACTURER WAS CONTACTED. THE TRAVEL TRAILER WAS REPAIRED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JAYCO TRAVEL TRAILER WHITE HAWK
    - ROWLETT, TX

    VEHICLE WITH APPROX 4000 MILES SINCE NEW SUFFERED A BLOW OUT ON DRIVER SIDE FRONT TIRE WHILE IN MOTION, TRAVELING STRAIGHT AHEAD. THE INCIDENT OCCURRED ON A HEAVILY TRAVELED HIGHWAY DURING HEAVY HOLIDAY TRAFFIC. THIS ALMOST NEW TRAVEL TRAILER WAS DELIVERED WITH PROVIDER ST205 75R14 TIRES "MADE IN CHINA." THIS LOW MILEAGE TIRE FAILURE OCCURRED IN HEAVY, TRAFFIC AFTER DARK AND EXPOSED THE OCCUPANTS OF THE TOW VEHICLE AND OTHER VEHICLES TO EXTREME DANGER, POSSIBLE LOSS OF CONTROL. THE TOW VEHICLE OCCUPANTS WERE FORCED TO EXIT AND AWAIT ASSISTANCE AFTER DARK, LATE AT NIGHT IN A VERY DANGEROUS AREA. THESE TIRES CARRY A C LOAD RATING WHICH IS INADEQUATE FOR AN APPROXIMATELY 6,000 POUND TRAILER AND JAYCO SHOULD BE NOTIFIED OF THE RISK INCURRED WITH TRAILERS DELIVERED WITH THESE POOR QUALITY CHINESE MANUFACTURED TIRES!

    Source: NHTSA WEB SITE
  • 2017 JAYCO TRAVEL TRAILER JAY FLIGHT
    - LAKE WALES, FL

    TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER HAULED BY A 2006 FORD F-150. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE LIGHTS IN THE CAMPER. THE DEALER (CAMPING WORLD OF BARTOW, 7400 FL-60, BARTOW, FL 33830, (888) 763-2383) CAME OUT TO REPAIR THE LIGHTS AND NOTICED THAT THERE WAS A SHORT IN THE WIRES. THE DEALER REPLACED ALL THE LIGHTS AND TOOK ALL THE OLD LIGHTS TO BE RETURNED TO THE LIGHT MANUFACTURER. THE CONTACT STATED THAT JAYCO WOULD NOT REPLACE THE WIRING BECAUSE NO ONE WOULD COME OUT AND VERIFY WITH A LETTER THAT THE WIRE SHORTAGE OCCURRED WITHOUT THE OLD BULBS. THE CONTACT DID NOT SIGN OFF ON THE REPAIRS DONE BY THE DEALER. *BF *BF *JB CARFAX CANNOT PROCESS THIS REQUEST.*JB *DT*JB *DT COMMAND LIGHT RECALL.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JAYCO TRAVEL TRAILER JAY FLIGHT
    - TWIN FALLS, ID

    BATTERY QUIT WORKING WHILE PARKED ON A HUNTING TRIP IN THE MOUNTAINS. BOUGHT A NEW BATTERY AND THAT DIDN'T WORK AT ALL. WING NUT ON WIRING FROM BATTERY TO THE CONVERTER MELTED WHICH CAUSED THE WHOLE SYSTEM TO FAIL.

    Source: NHTSA WEB SITE
  • 2018 JAYCO TRAVEL TRAILER HUMMINGBIRD
    - ORTONVILLE, MI

    WHEEL FALLS OFF DUE TO LOOSE LUG NUTS. LUG NUTS WILL NOT MAINTAIN TORQUE AND WHEEL COMPLETELY FELL OFF CAUSING ACCIDENT. IN MOTION ABOUT 100 MILES OF LOW SPEED TOWING. *DT *TR *DT CONSUMER STATED FIRST TIME WHEEL CAME OFF. CARFAX CANNOT PROCESS REQUEST VIN INVALID. UPDATED 10/29/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JAYCO TRAVEL TRAILER JAY SERIES SPORT
    - RAVENNA, OH

    FMVSS 571.120 DIRECTS IN 5.1.2 THAT THE TIRE LOAD CAPACITY SHALL "NOT BE LESS THAN THE GAWR" I HAVE A PHOTO OF A JACO RV CERTIFICATION LABEL I CAPTURED JUNE 7 2018 IN (XXXX), IN (XXXXX) GVWR 20,000 GAWR OF 7,000# TIRE SIZE ST235/80R16E AND 80 PSI ACCORDING TO THE TIRE & RIM ASSOCIATION YEARBOOK THAT SIZE TIRE IS RATED FOR 3,420# AT 80 PSI PLEASE ADVISE AS I AM CONCERNED FOR THE SAFETY OF THE OWNERS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2018 JAYCO TRAVEL TRAILER JAY FLIGHT
    - RUSKIN, FL

    TL* THE CONTACT OWNS A 2018 JAYCO JAY FLIGHT JL26BH TRAVEL TRAILER. THE CONTACT JUST BOUGHT THE VEHICLE AND STATED THAT THE OUTDOOR LIGHTING FLICKERED AND THE SOUND SYSTEM MALFUNCTIONED, INDICATING A POSSIBLE ELECTRICAL FAILURE. THE CONTACT CALLED THE WARRANTY COMPANY, BUT THEY REFUSED TO SEND FOR THE VEHICLE TO BE SERVICED. FURTHERMORE, THE CONTACT WAS USING THE RV AS A LIVE-IN VEHICLE. THE MANUFACTURER WAS CONTACTED BY PHONE AND E-MAIL, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE. THE DEALER (TAMPA RV, 4656 MCINTOSH RD, DOVER, FL 33527, (813) 659-0008) WAS ALSO CONTACTED, BUT HAD NOT CALLED BACK. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE