2017 JAYCO TRAVEL TRAILER JAY FLIGHT Complaints

The contact owns a 2017 Jayco Jay Flight SLX. The contact stated while the RV was stationary, the interior light started to flicker, and the bulbs were extremely hot. The contact also stated that the battery was draining and that the refrigerator was not functioning properly. The contact took the vehicle to the local dealer, where it was diagnosed, and the mechanic associated the failure with NHTSA Campaign Number: 17V696000 (Electrical System) and 17V290000 (Interior Lighting). The manufacturer had been informed of the failure but informed the contact that the VIN was not included in the recalls. The RV was not repaired but was pending repairs.

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE HANGERS WERE MISALIGNED WHEN THE RV WAS MANUFACTURED. AS A RESULT, THE VEHICLE WOULD NOT MOVE IN A STRAIGHT PATH WHILE BEING HAULED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO LEBANON RV CENTER (443 TOTT ST, LEBANON, TN 37087, (615) 784-4334) TO HAVE THE RV REPAIRED. THE RV WAS REPAIRED; HOWEVER, APPROXIMATELY ONE YEAR LATER WHILE DRIVING 55-60 MPH, THE FRONT DRIVER'S SIDE WHEEL ON THE RV SEPARATED FROM THE AXLE. ADDITIONALLY, THE LUG NUTS SEEMED TO HAVE BEEN SHEARED OFF OF THE WHEEL HUB. THE MANUFACTURER SUPPLIED THE REPLACEMENT WHEEL AND TIRES FOR THE RV. APPROXIMATELY TWO WEEKS LATER, THE FRONT WHEELS ON THE RV SEPARATED FROM THE WHEEL HUB WITH THREE OF THE LUG NUTS SHEARED OFF AS BEFORE. THE WHEEL SEPARATION FROM THE WHEEL HUB WAS EXPERIENCED A THIRD TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE TRAILER'S BLACK WATER TANK DETACHED WHILE DRIVING. THE CONTACT CALLED CAMPING WORLD OF HILLSBORO (LOCATED AT 6503 SE ALEXANDER ST, HILLSBORO, OR 97123, (866) 913-9967) AND LEFT A VOICE MESSAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. VEHICLE GETTING DIAGNOSED.*JB SAFETY RECALL REPORT ATTACHED. *JB

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX TRAVEL TRAILER. THE CONTACT STATED THAT THE CENTER BOLT WAS MISSING, ALONG WITH ONE BOLT ON THE TWO AXLE TRAILER ON THE REAR PASSENGER SIDE LEAF SPRING AND ON THE FRONT DRIVER'S SIDE LEAF SPRING. THE CONTACT REPLACED THE BOLTS. IT WAS DISCOVERED THAT THE AXLE SHIFTED WHEN THE FAILURE OCCURRED. THE DEALER (CAMPING WORLD OF DENVER, 16000 W COLFAX AVE, GOLDEN, CO 80401, (888) 881-9093) HAD NOT SPECIFIED ANY SPECIFIC MANUFACTURER GUIDELINES PERTAINING TO ANY OEM BOLT REPLACEMENT. CAMPING WORLD INDICATED THAT THE TECHNICIAN WHO SERVICED THE VEHICLE WAS NO LONGER WITH THE COMPANY. THE MANUFACTURER WAS CONTACTED. THE TRAVEL TRAILER WAS REPAIRED.

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER HAULED BY A 2006 FORD F-150. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE LIGHTS IN THE CAMPER. THE DEALER (CAMPING WORLD OF BARTOW, 7400 FL-60, BARTOW, FL 33830, (888) 763-2383) CAME OUT TO REPAIR THE LIGHTS AND NOTICED THAT THERE WAS A SHORT IN THE WIRES. THE DEALER REPLACED ALL THE LIGHTS AND TOOK ALL THE OLD LIGHTS TO BE RETURNED TO THE LIGHT MANUFACTURER. THE CONTACT STATED THAT JAYCO WOULD NOT REPLACE THE WIRING BECAUSE NO ONE WOULD COME OUT AND VERIFY WITH A LETTER THAT THE WIRE SHORTAGE OCCURRED WITHOUT THE OLD BULBS. THE CONTACT DID NOT SIGN OFF ON THE REPAIRS DONE BY THE DEALER. *BF *BF *JB CARFAX CANNOT PROCESS THIS REQUEST.*JB *DT*JB *DT COMMAND LIGHT RECALL.*JB

I HAVE NOW CONTACTED MANTECA TRAILER 4 TIMES. EACH TIME THEY TOLD ME THEY WOULD "LOOK UP MY ACCOUNT AND GET BACK TO YOU". I HAVE YET TO HEAR BACK AND I AM EXTREMELY FRUSTRATED. THE RECALL IS FOR LED LIGHTS THAT MAY CATCH FIRE SO WE DO NOT FEEL SAFE USING THE TRAILER. I PAID 27,000 DOLLARS FOR SOMETHING I CAN'T USE. PLEASE HELP.

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT SLX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V696000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAMPING WORLD OF INDIANAPOLIS (303 SHEEK RD, GREENWOOD, IN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THEY HAD NO KNOWLEDGE OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. WHILE ATTEMPTING TO OPERATE THE CEILING LIGHTS, AN ABNORMAL PLASTIC BURNING ODOR WAS DETECTED INSIDE THE CAMPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V290000 (INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALBANY RV, 48 RENSSELAER AVE, LATHAM, NY 12110, (518) 459-4695) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE ALBANY RV DEALER. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE; HOWEVER, THERE WERE OTHER REPAIRS THAT WERE TO BE COMPLETED AND THOSE PARTS WERE NOT AVAILABLE. THERE WAS NO MILEAGE.

TL* THE CONTACT OWNS A 2018 (NA) JAYCO JAY FLIGHT BUNGALOW RV. WHILE THE TRAILER WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE LED CEILING LIGHTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TRAILER EXHIBITED THE IDENTICAL FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 17V290000 (INTERIOR LIGHTING). THE CONTACT STATED THAT THE TRAILER WAS MANUFACTURED WITH THE DEFECTIVE LED LIGHT LISTED IN THE RECALL. THE TRAILER WAS TAKEN TO CAMPING WORLD OF KINGSTON (124 NY-28, KINGSTON, NY 12401, (888) 885-1016) TO BE REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V290000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO FAILURE MILEAGE ASSOCIATED WITH THE TRAILER.