JAYCO TRAVEL TRAILER Complaints

I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took it from IN to FL twice and I put about 3k miles on it according to my records so it only has maybe 10k miles. Looking at the amount of rust and condition of the paint compared to the rest of the underside of the camper, it looks to have been broken almost as long as the rest of the camper. This issue HAS resulted in the loss of trailer braking on a 13k lb GVWR camper. This issue does cause loss of stiffness in the frame that COULD result in excessive flex causing damage to the camper while going down the road up to catastrophic failure of the frame.

The contact owns a 2021 Jayco Jay Flight. The contact stated that while utilizing the RV for recreational purposes, the contact became aware that the propane stove, furnace, and water heater were no longer functioning. No warning lights were illuminated. The RV was taken to an independent mechanic, who diagnosed a failure with the propane regulator. The contact was also made aware that the refrigerator would only run on electricity. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V685000 (Equipment); the VIN was included, but parts were not available at the time. The contact later received notification that the remedy was available, prompting the contact to attempt to schedule the repair but the contact was unable to locate a service center. The manufacturer was notified of the failure, a case was opened, and the contact was later informed that records showed that the RV had already been repaired. The contact adamantly disputed the RV recall records; stating that the RV had never been taken into a service center for the repair as stated by the manufacturer. The failure mileage was unknown.

The contact owns a 2023 Jayco Jay Flight Trailer. The contact stated that an MKing keyless entry door lock was installed on the trailer. The contact stated that while driving at an undisclosed speed, the RV door opened independently. The RV was not diagnosed or repaired by an independent mechanic or dealer. The contact attempted to contact the manufacturer but was unable to do so. The trailer failure mileage was unknown.

Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.

Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.

The awning fabric came separated from the awning, causing the arm of the awning to break and collapse over the RV entry point, trapping the RV occupant inside.

Our RV experienced frame failure twice. It was repaired by the rv facility the first time as it was under warranty. 2nd time it was not. This is a widespread and ongoing issue on Lippert frames and needs to be on a recall. The danger of a 45ft 5th wheel frame breaking on a major freeway could be catastrophic.

The contact owns a 2023 Ram 3500 used for hauling a 2023 Jayco Eagle RV. The contact stated that while driving at 65 MPH, the contact became aware that the RV slide out extended unintendedly. The vehicle was steered to the side of the road and the RV slide out was manually pushed back into place. The RV was taken to a dealer but was not yet diagnosed. The RV was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 4,000.

The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The Frame Manufacturer, Lippert have done most of the repairs and the dealership the rest. The rig was inspected and photographed and we have a repair report. There are many documented case of the manufacturing defect and there is an absolute danger of serious injury or death because these units have not been recalled. I can provide you with whatever detail may help to save someone else from having this happen to them.

Winntec LPG Regulator Modell 6020 PI.0-15.6 q6.R280 Mh26696 This regulator failed and caused our fridge to overheat and catch fire causing damage to the roof and fridge area.I feel someone should be responsible for the damage caused by this regulator.Thank you