JAYCO TRAVEL TRAILER Complaints

The contact owns a 2015 Jayco Jay Series Trailer. The contact stated that the flooring material used in the RV had started deteriorating and was noticeably sinking while stepping on the floor. The contact had not taken the RV to a local dealer. The RV had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA Campaign Number: 22V571000 Vehicle was sold to me new with recall remedy NOT complete

The contact owns a 2022 Jayco Jayflight RV. The contact stated while opening the electric retractable awning, the fabric separated from the rails on the camper. The dealer was contacted and stated that the failure experienced was not related to NHTSA Campaign Number: 22V571000 (Structure). The camper was not diagnosed or repaired. The manufacturer was contacted, and a claim was filed; however, the manufacturer denied the repair of the RV. The contact was informed that the camper had not experienced the failure listed in NHTSA Campaign Number: 22V571000 (Structure). The failure mileage was 20.

We recently purchased this camper and in preparation I crawled under it and looked around and what I saw made me cringe. The welding on the frame was the worst welding I've seen in years on a product for sale the main beams that tie the camper front to back were only welded on one side of the beam and there are four sides that could be welded. And upon further inspection found the weld on the main beam in the rear has already started to crack side.mounts for the camper body are only welded half the length of the bracket to the frame. The only thing I can is I contacted jayco and their response was I need to talk to the frame manufacturer. I said no I won't you sold it it's your responsibility to check incoming parts and make sure it meets specification. Not satisfied with there response said if I send pictures they would contact them on my behalf. I've thought about it and this kind of product should not be sold The total Miles of this camper is less than 1200 miles. And weld's are already failing. This needs to be looked into before someone gets killed

While we were getting our trailer ready to go camping and filling the fresh water tank at home the tank dropped and is resting on the axles. We are fortunate this did not happen while driving as it could have very easily resulted in a catastrophic event. Jayco has informed me that this is out of warranty. I feel this is a manufacturer defect and needs to be reported and hopefully added to a growing list of concerns.

I am a ASE Master Mechanic and I do my own servicing. Recently I had some bad tires and bought new ones. Since I had the wheels off, I performed a wheel bearing and brake inspection. The rear left wheel had some small wobbling. When I took off the bearing cap I noticed hardly any grease. I took the hub off and there was hardly any grease on the inside bearing also. And I do mean hardly. It was like someone used a ½ teaspoon of grease for the 2 bearings. The outside bearing was so loose it almost fell apart in my hand. Upon further inspection I noticed the outside bearing and axel shaft showed some heat stress and the bearing race was loose. I changed the bearing and race. Repacked with grease and reassembled. Then noticed the rear axel aft shackel was broken from the frame. The wobbling wheel must have caused excess vibration, cracking the welds. The spring was pushed up against the frame. I cleaned up the area and rewelded shackle to the frame. I moved to the right side. After inspecting, bearings were good. Greased and reinstalled. I realize that buying axels, they are already assembled. But somebody should have removed the caps and checked for proper greasing prior to installing on the trailer. I do not use the trailer that often. But, those that do use their trailer often, may cause an issue later down the road before their first bearing repack could be performed.

174BH-rear emergency latch is not secure when opened it can easily become ajar and may strike child in the eye causing damage. Small bumps in to the handle cause the window to shut and the handle to move back into the sleeping quarters. Further in the event a child needed to escape the window one must hold the window up. A child would not be able to hold the window up causing a safety issue. Latch catch should be larger. 14JUN2023 [edit]: (From 11526481) Trailer contains multiple Appliances that use LP in small quarters including sleeping however no CO are installed only smoke and LP leak alarm. -JPH

2018 Jayco Eagle 5th Wheel- Consumer writing in about the safety recall # 21V-685 for the Winntec propane regulator, the parts were not avail. for a length of time. By the time the parts became avail. through dealer, consumers unit had been tied down & skirted in a RV park & couldn't be moved to be taken to a dealer for the defective part replacement. Consumer hired a mobile service tech to make and replace defective part. Consumer was told they could request a reimbursement. Consumer contacted Jayco customer service & was told that they couldn't be reimbursed. Consumer would like a review of the recall notice, repair invoice, & photo's attached and info on how to get reimbursed.

Tha front cap appears to be moving or the body is flexing too much. This is causing the sides to come out of the front trim moulding. If this happens going down the highway while in tow it could cause the side of the trailer to be torn off.

The contact owns a 2022 Jayco Flight RV. The contact received notification of NHTSA Campaign Number: 22V773000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.