2019 JAYCO TRAVEL TRAILER JAY FEATHER Complaints

While we were getting our trailer ready to go camping and filling the fresh water tank at home the tank dropped and is resting on the axles. We are fortunate this did not happen while driving as it could have very easily resulted in a catastrophic event. Jayco has informed me that this is out of warranty. I feel this is a manufacturer defect and needs to be reported and hopefully added to a growing list of concerns.

The contact owns a 2019 Jayco Jay Feather Camper. The contact stated that propane gas was leaking into the camper. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) and 21V184000 (Equipment) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. Parts distribution disconnect.

TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN 1500 THAT TOWED A 2019 JAYCO JAY FEATHER. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH WITH WINDS, THE RECREATIONAL TRAILER BEGAN TO WOBBLE AND BEGAN LOSING CONTROL. THE CONTACT MENTIONED THAT THE BRAKES LOCKED AND THE VEHICLE CAME TO A JACKKNIFED STOP. THE VEHICLE THEN ROLLED AND LANDED ON ITS SIDE WHILE THE TRAILER WAS STILL UPRIGHT. ANOTHER DRIVER BEHIND THE CONTACT MENTIONED WITNESSING THAT THE REAR TIRES OF THE RECREATIONAL TRAILER WERE LOCKED. THE CONTACT WHO WAS SEATED IN THE FRONT PASSENGER SIDE AND THE DRIVER WERE ASSISTED OUT OF THE VEHICLE. THERE WAS A FUEL ODOR AND FLAMES WERE PRESENT. THE FIRE STARTED NEAR THE REAR TIRES AND THE RECREATIONAL TRAILER DOOR BLEW OFF. THE VEHICLE AND THE TRAILER WERE THEN COMPLETELY ENGULFED IN FLAMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND THE WRECKAGE WAS TOWED TO A SALVAGE YARD. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT SUSPECTS A RECALL WAS ON THE VEHICLE AND RESEARCHED THE NHTSA CAMPAIGN NUMBER: 18V851000 (SUSPENSION). THE FAILURE MILEAGE ON THE TRAILER WAS 10,000. *DT *JB