JAYCO TRAVEL TRAILER Complaints

Sudden and permanent brake failure on the electric trailer brakes. Jayco dual axle RV/Camping trailer w/electric brakes (Lippert 3500lb axles) * Electric Brake wires that connect the left and right brakes are run through the axle tubes * The wires are not shielded and can bounce up and down within the axle tubes * Eventually the thin insulation on the wires is denigrated and the the electric brake circuit shorts to ground causing sudden and permanent brake failure with out warning * This situation can have a catastrophic effect on not only the operator of the tow RV but to the motoring public at large * The workmanship of the electric brakes system is "Poor-at-Best" * Connectors are not sealed from the elements and road debris * The Electric Brake wiring is not supported and will eventually ground out * This is not an "IF"...It is a "WHEN" scenario as it occurred on my RV within the first year of ownership. * I recommend that the NTHSA investigate and demand Jayco issue a recall to bypass and relocate the brake wires to outside of the axle tubes and to shield and secure the wires to the top of the axles. * I also recommend that all Brake wiring connections be soldered and sealed

The contact owns a 2022 Jayco Jay Flight SLX. The contact stated that the RV was previously repaired under NHTSA Campaign Number: 22V773000 (Equipment) however, the recall repair failed to fix the failure. The contact stated that the recall repair blocked the airway to the stove, causing an inverted flame. The stove was a Graystone Gas Hob Model CF-RvHOB12. The RV was taken to the dealer, where the stove was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was unknown.

The underbelly material blew off the RV, along with other insulation material, while driving on the Interstate. I was driving under the speed limit and in the far right lane. The material blew across the other lanes of traffic and, luckily, did not cause an accident. The same issue occurred less than a year ago and I had just got the RV back from the repair facility at Camping World in Albuquerque NM. I do have some pictures of both occurrences.

Awning coming detached from RV. Took RV to dealer who confirmed the awning needs replaced. Dealer submitted the claim to Jayco per Safety Recall NHTSA # 22V-571. Jayco refused to replace the awning per the recall.

The contact owns a 2020 Jayco Jay Flight Travel Trailer. The contact stated that the stove became inoperable. The contact received notification of NHTSA Campaign Number: 21V840000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.

The contact's wife owns a 2021 Jayco Jay Flight RV. The contact stated that he had experienced several failures with the trailer. The contact stated that upon delivery of the trailer, the refrigerator would freeze at bottom and defrost at the top. The contact also stated that the stove top would ignite nearly six inches high and could not be adjusted. The contact then received notification of NHTSA Campaign Number: 21V685000 (Equipment) which he linked to the failure. The contact was sent the part to repair the trailer himself; however, due to health challenges, the contact was unable to replace the part. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Jayco Jay Flight SLX. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into

Stem on front burner started leaking propane melted the plastic and caught on fire due to flame from leaking valve. Contacted manufacture dometic of issue and no response

The contact owns a 2018 Jayco Eagle RV. The contact stated while he was outside of the RV, he heard an abnormally loud sound. The contact stated that he did not see a fire nor smoke. The contact stated when he entered the RV and noticed that the glass above the stove was broken. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V685000 (Equipment) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was unknown.