JAYCO Complaints

THIS JAYCO MOTOR HOME HAS MULTIPLE ELECTRICAL DEFECTS. WE ABSOLUTELY BELIEVE IT TO BE A FIRE HAZARD, AND DO NOT FEEL SAFE DRIVING OR CAMPING IN IT. AFTER WORKING WITH A ROADSIDE ASSISTANCE TECH OVER THE PHONE FOR 1 1/2 HOURS, WE DETERMINED THE FUSE BOX WAS LABELED INCORRECTLY. I WAS INSTRUCTED TO REPLACE A 30 AMP FUSE, WHICH I DID MULTIPLE TIMES DURING THE COURSE OF OUR TRIP. FINALLY, WHEN IT ARCED DURING A CHANGE, WE CALLED TO HAVE SOMEONE COME OUT. HE REPLACED IT AND LEFT EXTRA FUSES FOR THE NEXT FAILURE. I HAVE THE BURNED FUSE THAT CAUSED THE ARC. THE REPAIRMAN SAID BEFORE LEAVING, "IT IS NOT RIGHT". FOLLOWING ARE SOME OF THE PROBLEMS CAUSED BY THE ELECTRICAL SYSTEM. THE BUNK THAT LOWERS FOR USE, AND RAISES TO ALLOW ACCESS TO THE DRIVER'S SEAT WORKS INTERMITTENTLY. A HARNESS ENCLOSES THE ELECTRICAL WIRES TO MOVE THE BUNK. WHEN USED, IT JERKS VIOLENTLY AND LOUDLY GRATES AND SQUEALS, AS IF THE WIRES ARE RUBBING AGAINST EACH OTHER. SPARKS WERE SEEN NEAR THIS HARNESS. IF THE BUNK WON'T COME DOWN FOR USE, IT IS UNUSABLE; IF IT WON'T RAISE, THE COACH IS NOT DRIVABLE. TWO SLIDES ARE ELECTRICALLY MOVED IN FOR DRIVING AND OUT FOR MORE ROOM WHEN CAMPING, ALSO WORK INTERMITTENTLY. WE WERE UNABLE TO DRIVE WHEN THEY WOULD NOT COME IN. ALL TAIL LIGHTS DID NOT WORK. TWO READING LIGHTS WERE EITHER HANGING BY THE WIRING OR LOOSE, OTHERS DID NOT WORK AT ALL. THE DASH LIGHTS, AS WELL AS THE SIDELIGHTS & PARKING LIGHTS DID NOT WORK. THE ELECTRICAL AIR CONDITIONER DID NOT WORK CORRECTLY. THE LARGE, ONE PIECE WINDSHIELD SNAPPED FROM A STRESS BREAK. A DEFECTIVE TIRE WAS REPLACED TO ADDRESS VIOLENT VIBRATION.

TL* THE CONTACT OWNS A 2012 JAYCO JAY FLIGHT EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: 225/75R/15 (NA). THE CONTACT STATED THAT THE CENTER PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO THE TIRE SHOP AND FOUR BRAND NEW TIRES WERE INSTALLED, BUT OF A DIFFERENT BRAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,500.

I WAS TRAVELING NORTH ON THE NY THRUWAY IN 85+ WEATHER. IT WAS 2 PM THE ROADWAY WAS CLEAR OF DEBRIS. THE PASSENGER SIDE, REAR AXLE TIRE INSTANTLY DEFLATED. I PULLED TO THE SIDE OF THE ROAD. A GUARDRAIL PREVENTED ME FROM ACCESSING THE TIRE. AS A RESULT I HAD TO MOVE DOWN THE EXTREMELY NARROW SHOULDER UNTIL THE GUARDRAIL ENDED (APPROXIMATELY 2 MILES). THE TIRE WAS SPLIT FROM BEAD TO BEAD STRAIGHT ACROSS THE TIRE. I HAD TO PURCHASE A NEW TIRE.THE FAILED TIRE WAS A POWER KING TOWMAX ST235 80 R16 DOT 83B5 GPB 5012. THE TIRE WAS RETURNED TO DYNAMIC TIRE CORP. THEY SENT ME A LETTER STATING THAT THE TIRE WAS DAMAGED BY A ROAD HAZARD. THE TRAILER IS TOWED BY A DULLY TRUCK. ANY ROAD HAZARD HAD TO IMPACT THE REAR OUTSIDE TRUCK TIRE AND THE FRONT AXLE TIRE ON THE TRAILER. I AM JUST A REGULAR DRIVER WITH 40 YEARS DRIVING EXPERIENCE, THEIR EXPLANATION SEEMS SUSPICIOUS TO ME.

TL* THE CONTACT OWNS A 2012 (NA) JAYCO PINNACLE EQUIPPED WITH GOODYEAR MARATHON ST TIRES, SIZE: ST235/80R16. WHILE THE VEHICLE WAS BEING TOWED AT 55 MPH, THE DRIVER'S SIDE TIRE EXPERIENCED A BLOW OUT. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE TIRE REPLACED. THE CONTACT WAS CONCERNED THAT THE TRAILER WAS SOLD WITH THREE YEAR OLD TIRES. THE CONTACT ALSO STATED THAT THE BATTERIES IN THE RV EXPLODED WITHOUT WARNING. THE TRAILER WAS TAKEN TO THE DEALER TO HAVE THE BATTERIES REPLACED. THE DEALER REPLACED THE BATTERY; HOWEVER, THE BATTERIES EXPLODED AGAIN AFTER A FEW DAYS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,400.

WE WERE JUST LEAVING AZ IN APRIL 2016 TRAVELING NORTH ON A FREEWAY AT 65 MPH WHEN THE PASSENGER TIRE ON OUR 2014 JAYCO EAGLE PREMIER FIFTH WHEEL EXPLODED. I HAVE A TIRE MONITORING SYSTEM ON THE TIRES AND EVERYTHING LOOKED GOOD PRIOR TO THE BLOWOUT. THE TIRES ARE TOWMAX 235X80X16. I CHANGED THE TIRE AND PROCEEDED DOWN THE SAME HIGHWAY. ABOUT 8 MILES LATER THE TIRE ON THE DRIVERS SIDE BLEW. SINCE MY SPARE WAS ALREADY IN USE I HAD TO LIMP DOWN THE HIGHWAY 6 MILES ON THE SHOULDER TO GET TO AN EXIT WHERE I COULD SAFELY GET OFF THE ROAD. THE TOWMAX TIRES CAME WITH THE TRAILER NEW AND HAD ABOUT 3000 MILES ON THEM. THE RV WAS UNDER THE MAXIMUM LOAD CAPACITY AND I DRIVE NO MORE THAN 65 PULLING THE TRAILER. THERE WAS EXTENSIVE DAMAGE TO THE BODY OF THE RV AND THE TIRES ALSO DESTROYED THE WIRING TO THE ELECTRIC BRAKES. STOPPING A 14000 POUND TRAILER WITH A BLOWN TIRE AND NO BRAKES AT 65 MPH IS A HARROWING EXPERIENCE. I FOUND A TIRE STORE IN HENDERSON NV THAT REPLACED ALL 4 TIRES WITH GOODYEAR MARATHON TIRES AND REPAIRED THE BRAKES. I CALLED JAYCO AND THEY HAD ME DROP OFF THE TIRES AT A LOCAL JAYCO DEALER. I ALSO FILED A WARRANTY CLAIM WITH TOWMAX. NO RESULTS..

I HAVE A 2008 JAYCO 36M MOTORHOME. I HAVE FOUND A FLAW IN THE WAY THIS MOTORHOME WAS BUILT. THE 80 LB PROPANE TANK IS WITHIN 6 IN OF THE REAR TIRE WITH NO PROTECTION BETWEEN. WHEN YOU GET A BLOW OUT WHICH I HAVE THE TIRE WRAPS AROUND THE TANK AND CAN AND IN FACT DID RIP OFF THE MAIN LINE BY SNAPPING IT OFF. IT EVEN BENT THE TANK, TORE OFF THE PLASTIC COVER AND ALMOST BLEW UP. IT'S A MIRACLE THAT IT DID NOT KILL ALL OF US AND WIPE OUT THE RV. THIS IS A VERY DANGEROUS PROBLEM. THERE NEEDS TO BE A CAGE AROUND THE TANK OR MOVE IT TO A SAFER PLACE. THIS IS SHARE STUPIDITY AND I DON'T THINK ANYONE CARES!

TL* THE CONTACT OWNS A 2008 JAYCO SENECA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE AWNING FUNCTIONED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 06/21/16*LJ UPDATED 10/31/2017*JS *TR

TL* THE CONTACT OWNS A 2009 JAYCO EAGLE FIFTH WHEEL. WHILE THE VEHICLE WAS CONNECTED TO 120 VOLT POWER SUPPLY, THE ITS-50R AUTOMATIC FAILED MELTING NUMEROUS WIRES WITHIN THE TRANSFER SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE VEHICLE WAS IN NEED OF A TRANSFER SWITCH REPLACEMENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAGN NUMBER: 12V347000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE. UPDATED 06/15/16*LJ *TR

TL* THE CONTACT OWNS A 2008 JAYCO MELBOURNE CLASS C EQUIPPED WITH A 2008 FORD E-450. THE CONTACT STATED THAT WHILE PARKED, A STRONG ELECTRICAL ODOR EMITTED INSIDE THE VEHICLE. THE CONTACT DISABLED THE CIRCUIT BREAKERS AND NOTICED THAT THE IOTA TRANSFER SWITCH WIRES WERE COMPLETELY MELTED. THERE WERE NO FLAMES VISIBLE. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V451000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE MELTED IOTA TRANSFER SWITCH AND ASSOCIATED WIRING WAS REPAIRED AT A COST OF $243. COMPLAINANT STILL HAS THE MELTED TRANSFER SWITCH.

SINCE THE PURCHASE OF THIS CLASS C RV I HAVE NOTICED CRACKS FORMING ON THREE OCCASIONS ON THE OUTSIDE FIBERGLASS OF THE OVER CAB AREA. THE CRACKS FORMED ON TOP CLOSE TO THE EDGE OF THE CAB ON BOTH SIDES AROUND HALFWAY FROM THE ROOF LINE AND THE CURVED AREA. INSTEAD OF SOME RANDOM FIBERGLASS CRACKS THIS CRACKS APPEAR TO ME MORE OF A STRESS RELATED PROBLEM OR SOME TYPE OF STRUCTURAL DEFECT IN DESIGN AS THEY APPEARED DIRECTLY ACROSS FROM EACH OTHER ON BOTH SIDES OF THE CAB AND RE-APPEAR AFTER REPAIRS. THE FIRST CRACKS WERE NOTED IN FEB 2015 ON THE DRIVER SIDE. THE SECOND SET WERE NOTED IN MAR 2015 ON THE PASSENGER SIDE. THE LATEST CRACKS WERE NOTED IN DEC 2015 AND ARE LOCATED NEAR THE SAME AREA AS THE ONES NOTICED IN FEB 2015. THIS CRACKS WERE FOUND DURING VEHICLE INSPECTION PRIOR TO USE.