2013 JEEP GRAND CHEROKEE Complaints

GOT INTO MY VEHICLE AND NOTICED THE PASSENGER HEADREST WAS POPPED OPEN. THE VEHICLE HAD BEEN PARKED FOR DAYS SINCE WE ARE UNDER A STAY AT HOME ORDER DUE TO COVID-19 PANDEMIC. WE GOOGLED HOW TO POP IT BACK IN, BUT IT WOULDN'T ATTACH. NOTICED THE PLASTIC TAB WAS BROKEN. I'M JUST GRATEFUL NO ONE WAS SITTING IN THE SEAT WHEN IT HAPPENED. IT COULD HAVE SHOT THEIR HEAD FORWARD AND INJURED THEM. *TR

THERE IS A LONG STANDING RECALL ON THE SUBJECT VEHICLE FUEL PUMP RELAY. HOWEVER, JEEP IS UNABLE TO SUPPLY A SUITABLE REPLACEMENT PART. UNANTICIPATED FAILURE OF THIS PART CAN LEAD TO IMMEDIATE ENGINE STOPPAGE. FCA IS UNABLE TO GIVE A DATE WHEN THE REPLACEMENT MAY BE AVAILABLE. *TR THE CONSUMER STATED THE STEERING COLUMN, WINDSHIELD WIPERS, AIR SUSPENSION COMPRESSOR, TURN SIGNALS, AND BLIND SPOT WARNING ALL FAILED. THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT WERE ILLUMINATED. THE INFORMATION SCREEN BETWEEN TACH AND SPEEDOMETER WERE LOCKED INTO ONLY ONE MODE. *JS

THE JEEP DEALERSHIP SAID THE CRANKSHAFT LOST AT LEAST ONE OF THE RAISED PORTIONS THAT LIFTS THE LIFTERS AND THE FILLINGS DAMAGED THE PISTON CYLINDER WALLS REQUIRING THE ENGINE HEADS TO BE REPLACED AT A COST OF OVER $10,000. THE JEEP HAD APPROXIMATED 144,442 MILES AND HAD NEVER SMOKED OR USED ANY OIL UNTIL THE ENGINE LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE IN WESTERN SO DAKOTA. *TR

THE VEHICLE STARTED MAKING A LOUD TAPPING SOUND FROM ENGINE AT IDLE AND WHILE DRIVING. MECHANIC DIAGNOSED IT WITH BAD LIFTERS. THE NEEDLE BEARINGS IN THE LIFTERS USED IN THIS ENGINE TEND TO FAIL. THE FAILURE CAUSES THE LIFTER BEARING TO SEIZE UP AND DAMAGE THE CAMSHAFT. HAD LIFTERS REPLACED TWO TIMES IN A 4 MONTH PERIOD. CAMSHAFT REPLACED ONE TIME. RESEARCH ON THE WEB SHOW SEVERAL EXAMPLES OF THIS SAME FAILURE IN HEMI 5.7L ENGINES. THE FAILURE CAN OCCUR ANYWHERE FROM 50,000 MILES TO OVER 100,000 MILES. THE COMMON CAUSE IS THE LIFTER BEARINGS FAILING AND DAMAGING THE CAMSHAFT. REPAIRS RANGE ANYWHERE FROM $3000-5000. THIS LEADS ME TO CONCLUDE THAT THE FAILURE IS DUE TO AN ENGINEERING DEFECT ON THE LIFTERS BY THE MANUFACTURER. *TR

FLUID LEAKS FROM THE TRANSMISSION AND AC CONDENSER UNIT, DRIVER SIDE EDGE. SEVERAL SMALL POINTS LEAKS. MECHANIC SAID IT'S A COMMON TRANSMISSION FLUID LEAK PROBLEM DUE TO POOR MANUFACTURE AND HAVE TO REPLACE THE COMBINED UNIT AT JEEP DEAR. SEARCH THE INTERNET, SEE QUITE A FEW COMPLAIN.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A SIMILAR UNKNOWN RECALL HOWEVER, TWO YEARS AFTER THE RECALL REPAIR THE FAILURE OCCURRED. JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EVERY MORNING I HAD A DEAD BATTERY. I TOOK MY CAR TO THE SHOP AND AFTER LONG TEST AND INVESTIGATION THEY FOUND A SHORT IN THEE TIPM MODULE

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED GLOCKNER CHRYSLER, DODGE, JEEP, RAM OF ASHLAND LOCATED AT (1041 GREENUP AVE, ASHLAND, KY 41101) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED FUEL PUMP RELAY IS SUSCEPTIBLE TO CONTAMINATION WHICH MAY CAUSE THE VEHICLE TO STALL WHILE DRIVING.*JB

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING DOWN THE HIGHWAY WHEN THE PASSENGER HEADREST DEPLOYED OUT OF NOWHERE SMASHING INTO THE BACK OF MY FIANC'S HEAD. THERE WHERE NO OTHER VEHICLES AROUND ME AT THE TIME AND NO COLLISION OCCURRED.*DT CONSUMER STATED FIANCE HAD A SUFFERED A HEADACHE AND PERHAPS A MINOR CONCUSSION.*JB