2013 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WALNUT CREEK CHRYSLER JEEP DODGE RAM (2404 N MAIN ST, WALNUT CREEK, CA 94596) WHERE IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 35 MPH ON THE HIGHWAY, THE VEHICLE DECELERATED INDEPENDENTLY WITH THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND DROVE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO WINDWARD DODGE CHRYSLER JEEP (46-177 KAHUHIPA ST, KANEOHE, HI 96744) TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF SEVERAL UNKNOWN ISSUES WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

THIS VEHICLE HAS A FREQUENT ACCELERATION PROBLEM. STARTED WHEN TRYING TO ACCELERATE FROM AN ON RAMP TO THE HIGHWAY, ESPECIALLY WHEN SLOWING TO AROUND 30 MPH AND ACCELERATING TO 55. NOW IT DOES TO EVERYTHING. TURNING FROM A STOP LIGHT INTO A HIGHWAY I FIND MY SELF HAVING TO FLOOR IT, CAUSING IT TO REV TO 4500 RPM'S AND STILL BARELY MOVING. ROUND ABOUTS ARE A STRUGGLE AS WELL, TRYING TO TURN OUT OF ONE AND SPEED UP IS HORRIBLE. EXTREMELY UNSAFE WHEN YOU HAVE A CHILD IN YOUR CAR AND YOUR TRYING TO MERGE INTO TRAFFIC AND YOUR CAR WON'T MOVE.

MY WIFE 'KENDRA' WAS DRIVING THE SAID VEHICLE WHICH IS HER EVERY DAY VEHICLE TO A DOCTORS APPOINTMENT ON FEB. 7, 2020 AND THE FUEL PUMP RELAY SWITCH SHUT THE FUEL OFF CAUSING 5HE VEHICLE TO STALL AS WIFE WAS ATTEMPTING TO DRIVE THROUGH A 6 LANE BUSY INTERSECTION. WIFE WAS TERRIFIED BECAUSE SHE COULDN'T MANEUVER VEHICLE TO SAFETY LEAVING HER STUCK WITH CARS TRAVELING AT 45-50 MPH THROUGH THE INTERSECTION AND SHE COULDN'T SAFELY EXIT THE VEHICLE. SHE CALLED ME FOR HELP AND AS I WAS ON THE PHONE WITH HER TWO BARELY MISSED HER WITH SCREECHING BRAKES AND HER SCREAMING. I WAS 2 MINUTES FROM HER AND AS I WAS APPROACHING THE VEHICLE STARTED. WE BROUGHT THE VEHICLE HOME AND I IMMEDIATELY CALLED CHRYSLER ABOUT THE ISSUE BECAUSE I HAD ALREADY ATTEMPTED TO GET THE RECALL FIXED BUT THEY (ROCKWALL DODGE) SAID THE RECALL PART ISN'T AVAILABLE PRIOR TO THIS INCIDENT. CHRYSLER SAID I COULD TAKE THE VEHICLE TO ROCKWALL DODGE WHERE THEY COULD DO A 'TEMPORARY' FIX, WHATEVER THAT IS. THAT WAS FEB 7 2020 AND I'M IN A RENTAL WITH NO FIX OR 'TEMPORARY' FIX, THAT I CALL BS. THIS VERY DANGEROUS FOR VEHICLE OWNERS AND MAY CAUSE A DEATH OR SERIOUS INJURY TO MOTORISTS. MY WIFE HAS TO DRIVE OVER A 4 MILE BRIDGE 4 LANES EAST AND 4 LANES WEST WITH ONLY AN OUTSIDE SHOULDER BETWEEN ROWLETT AND ROCKWALL TX WITH SPEED THAT VARY BETWEEN 70-90 MPH, IF IT WAS TO STALL THERE SHE'S VERY LIKELY TO BE HURT BAD OR KILLED. TO THIS DATE NO 'TEMPORARY' FIX AND NOW CHRYSLER AND ROCKWALL DODGE ARE TRYING TO MAKE ME PAY FOR A RENTAL. PLEASE PUT PRESSURE ON THEM TO RESOLVE THIS BEFORE THERE IS LOSS OF LIFE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING 70 MPH, THE RPM REVVED UP HOWEVER, THE VEHICLE STARTED TO DECELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WOULD STOP THE VEHICLE AND RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CASA CHRYSLER JEEP LOCATED AT (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114), WHO THE CONTACT STATED EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 60,000. (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT (315 NJ-4, PARAMUS, NJ 07652) WHERE THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

MY 2013 JEEP GRAND CHEROKEE LAREDO 4X4 HAS RANDOMLY BUT CONTINUOUSLY STALLED OR HASN'T STARTED UP SUCCESSFULLY FOR THE PAST YEAR THAT I HAVE OWNED IT. THIS HAS CAUSED MUCH STRESS, ANXIETY, AND INCONVENIENCE FOR ME, MY WIFE AND YOUNG DAUGHTER. WE LIVE WITH THE CONSTANT FEAR OF BEING LEFT STRANDED THROUGHOUT OR OWN CITY OR WORST YET STRANDED OUT OF TOWN DURING FAMILY ROAD TRIPS. THIS IS COMPLETELY UNACCEPTABLE AND UNDESIRABLE AS LOYAL JEEP VEHICLE OWNERS OF SEVERAL DIFFERENT JEEP MODELS INCLUDING TWO JEEP PATRIOTS AND ONE JEEP LIBERTY. THIS PAST FRIDAY I WAS UNABLE TO START UP MY JEEP TO GO TO WORK AND WAS LEFT STRANDED IN MY GARAGE. I HAD TO MISS WORK THAT DAY AND HAVE THE JEEP TOWED TO A LOCAL AUTHORIZED DEALERSHIP WHERE IT IS STILL PARKED FOUR DAYS LATER UNABLE TO START UP AND IS UNDIAGNOSED OR REPAIRED. THIS IS CAUSING ME AND MY FAMILY MUCH FINANCIAL HARDSHIP DUE TO MY WIFE AND I HAVING TO ALTERNATE MISSING WORK OR TRYING TO BORROW A SPARE VEHICLE FROM OTHER FAMILY MEMBERS. I HOPE TO HAVE A REMEDY AS SOON AS POSSIBLE BY THE MANUFACTURER AS THIS ISSUE AND SUBSEQUENT RECALL HAS BEEN IN EFFECT SINCE LAST YEAR 2019. I HOPE THAT THIS COMPLAINT DOES NOT FALL ON DEAF EARS AND THAT A SOLUTION IS DEVELOPED AND PROVIDED TO ME AND MY FAMILY RIGHT AWAY.

FUEL PUMP DELAY. CAR ACTS IN START MOOD BUT DOES NOT DO COMPLETE START. DELAYED MOOD. THIS HAPPENS IN PARK MOOD. HAS NOT HAPPENED WHILE I'M DRIVING... YET. WHEN WILL A REPAIR BECOME AVAILABLE?

MY VEHICLE IS ALREADY PART OF A RECALL ISSUED 11/14/2019. THE COMPANY STILL HAS NO REPAIR FOR THIS RECALL, I HAVE A HARD TIME FIGURING OUT HOW THIS IS REASONABLE FOR A COMPANY TO TAKE THIS LONG TO SOLVE A PROBLEM DO I HAVE ANY RECOURSE IN THIS ISSUE? (RECALL RELATED INCIDENT) TS

CAR STALLS WITHOUT WARNING ON THE HIGHWAY. THIS HAS HAPPENED 8 TIMES IN THE PAST YEAR. RECALL WAS ISSUED NOVEMBER 2019 WITH A TEMP FIX. I RECEIVED THE TEMP FIX IN JANUARY 2020. I HAD ANOTHER STALLING INCIDENT ON THE HIGHWAY FEB 11 2020. THE CAR HAS BEEN AT THE DEALERSHIP SINCE. JEEP/CHRYSLER HAS BEEN LESS THAN HELPFUL.