2013 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO CRANK THE VEHICLE WITH THE PUSH START BUTTON, THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS 133,000.

HEADLIGHTS FLICKER ON / OFF THEN RIGHT HEADLAMP AND /OR BOTH BLACKOUT WHILE DRIVING OR STATIONARY

THE 4WHEEL DRIVE, CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE VEHICLE BECAME UNRESPONSIVE. VEHICLE WOULD NOT REGISTER IT WAS IN PARK OR TURN OFF. HAD TO PULL OFF THE SIDE OF THE ROAD AS I WAS ALMOST HIT SEVERAL TIMES. SOUNDS LIKE THE TCU MAY BE AN ISSUE.

DRIVER SIDE HEADREST (AHR SYSTEM) HAS DEPLOYED AND IS BROKEN. IT APPEARS THE PLASTIC CLAMPS THAT HOLD THE HEADREST IN PLACE ARE BRITTLE WHICH CAUSED THE FAILURE .

ABOUT A MONTH AGO FROM THIS DATE, I REMOTE STARTED THE VEHICLE BEFORE LEAVING MY HOME, OPENED THE HOUSE DOOR AND IT WASNT RUNNING. I ENTERED THE VEHICLE AND TRIED TO START IT WITH THE KEY FOB. NOTHING HAPPENED OTHER THAN THE VEHICLE TURNING OVER WITHOUT STARTING. BEEN THIS WAY SINCE. IT WILL START AFTER MANY, MANY ATTEMPTS BY TURNING THE KEY AND EVENTUALLY STARTING. THERE IS NO FUEL PUMP NOISE WHEN THE KEY IS CYCLED NUMEROUS TIME FROM ACC TO ON POSITION.

LEATHER ON DASHBOARD HAS SEPARATED AND BUBBLED DUE TO MANUFACTURERS DEFECT. JEEP WILL NOT FIX THE ISSUE STATING IT IS "NORMAL WEAR AND TEAR" THIS IS UNACCEPTABLE ON THE OVERLAND TRIM THAT IS SUPPOSED TO BE A HIGH END TRIM MODEL

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE MADE A TICKING SOUND WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO SEVERAL DIFFERENT INDEPENDENT MECHANICS AND THEY ALL STATED THAT THE ENGINE WAS GOING TO FAIL IF IT WAS NOT REPAIRED. IN ORDER TO DIAGNOSE THE FAILURE, THE ENGINE WOULD HAVE TO BE TAKEN APART AT A HIGH COST. BENSON CHRYSLER DODGE JEEP RAM (400 W WADE HAMPTON BLVD, GREER, SC 29650, (864) 877-0161) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST. THE DEALER OFFERED A TRADE IN WITH THE CONTACT HAVING A NEGATIVE EQUITY BALANCE ON THE VEHICLE. THE MANUFACTURER FILED A COMPLAINT FROM THE CONTACT AND REFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 93,000.

THE CAR HAS ISSUES STARTING UP AND WHEN YOU TRY TO START THE CAR THE BRAKE BECOME STIFF AND THE CAR WILL NOT START BUT WILL CRANK. ALSO AS I WAS DRIVING THE CAR CUTS OFF WITHOUT WARNING OR WHEN I STOP AT THE RED LIGHT THE CAR JUST CUTS OFF AND I HAVE TO PUT IT IN PARK TURN THE CAR OFF AND WAIT AND RESTART AFTER 5 MINUTES AND IT STARTS WITH NO ISSUES

MY 2013 JEEP GRAND CHEROKEE OVERLAND STARTED TO SMOKING FROM THE ALTERNATOR AND BURNED UP ALMOST CATCHING FIRE. THERE WAS A RECALL THAT THEY ONLY LOOKED AT THE ALTERNATOR NEVER REPLACING IT. I WANT TO KNOW MORE ABOUT THIS RECALL, I WANT TO BE CONTACTED IN REGARDS TO THIS FAULTY PART THAT ALMOST CAUGHT MY JEEP ON FIRE. I FEEL THIS PART SHOULD HAVE BEEN REPLACED. THE JEEP WAS RUNNING STATIONARY WHEN IT STARTED WHISTLING AND MAKING A BAD NOICE. ONCE I STARTED TO DRIVE IT TO AUTO ZONE IT GOT WORSE AND STARTED SMOKING, MAKING A LOUD WHISTLING SOUND AND CHOKING LIKE IT WAS GOING TO DIE. WHEN I PULLED INTO AUTO ZONE IT WAS SMOKING BAD, SMELT ELECTRIC BURNING AND IT WAS ALL COMING FROM THE ALTERNATOR. I HAD TO HAVE IT TOWED 60 MILES BACK HOME AND ANOTHER 12 MILES TO THE DEALERSHIP THAT NEXT MONDAY MORNING BECAUSE THIS HAPPENED ON A SUNDAY WHEN EVERYTHING WAS CLOSED. IF IT'S A RECALL I WANT IT REPLACED, TOW PAID FOR AND THE TIME IT'S BEEN OUT OF COMMISSION.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT THEN DROVE TO NORTHGATE CHRYSLER DODGE JEEP RAM (8536 COLERAIN AVE, CINCINNATI, OH 45251, (661) 395-3005) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.