2013 JEEP GRAND CHEROKEE Complaints

VEHICLE IS STATIONARY AND NOT ON. WHEN I SIT IN THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO PRESS THE START BUTTON THE VEHICLE ONLY HALF CRANKS AND THE ELECTRIC ONLY TURNS ON. IT TAKES A FEW TRIES AFTER TURNING POWER OFF AND OPENING THE DOOR UNTIL IT WILL ACTUALLY START FULLY.

INTERMITTENT NO START, EXTENDED CRANK. ONCE STARTED, VEHICLE RUNS FINE. ISSUE BEGAN RIGHT AFTER RECALL R09 PERFORMED AT 43,574 MILES. ISSUE SEEMED TO BE RESOLVED BUT REPEATED AT 47,985 MILES. DEALER STATED THAT WIN MODULE NEEDED REPLACING AT A COST OF $180. REPAIRS WERE COMPLETED. ISSUE HAS NOW RETURNED AT 69,000 MILES. TAKING VEHICLE IN FOR SERVICE ON 2/13/19.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. ONCE RESTARTED, THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 66,662.

DIRECTIONAL SIGNALS NOT WORKING INTERIOR LIGHTS NOT WORKING RADIO NOT WORKING CHECK ENGINE LIGHT ON ABS WARNING LIGHT ON ALL HAPPENED AT ONCE WHEN STARTING CAR IN SUBFREEZING TEMPERATURES (2 DEG).

PUSH START FAILED TO TURN ON AND OFF. CAR STALLED WHEN GOING FROM REMOTE START TO START. WINDSHIELD WIPERS WOULD NOT TURN OFF EVEN WITH CAR OFF AND KEY REMOVED FROM VEHICLE. DISPLAY OF MPH AND MENU DISAPPEARED.

CRUISE CONTROL MALFUNCTIONS WITH MULTIPLE ISSUES. WHEN VEHICLE IS IN MOTION ON BOTH HIGHWAYS OR ON CITY'S STREETS, THE CRUISE CONTROL WILL NOT ENGAGE MOST OF THE TIME. WHEN IT DOES ENGAGE, IT WILL RANDOMLY TURN OFF, TURN ITSELF ON, DECELERATE, ACCELERATE ON IT'S OWN. IN MAY OF 2017 THIS SAME ISSUE WAS ADDRESS BY THE DEALER UNDER THE WARRANTY AND I WAS ASSURED IT WAS FIXED. TODAY, JANUARY 2019. I AM STARTING TO HAVE A REPEAT OF THE SAME ISSUES WITH THE CRUISE CONTROL MALFUNCTIONS OF RANDOM DECELERATION, RANDOM ACCELERATIONS OR RANDOMLY TURNING OFF OR ON WHAIL IN MOTION. THIS IS A DAILY REACCUANCE STARTING AGAIN ON 1/3/2019. NOW THAT THE WARRANTY IS EXPIRED, THE DEALERSHIP LARRY MILLER OF BOISE WILL REQUIRE PAYMENT FOR DIAGNOSIS OR REPAIR OF AN OBVIOUS VEHICAL SAFETY ISSUE THAT WAS ADDRESSED BY THEM PRIOR UNDER WARRANTY.

LUG NUTS HAVE STARTED SWELLING OR BALLOONING AND HAVE STARTED BREAKING. 3 LUG NUTS HAVE BALLOONED WHERE THEY ARE NO LONGER TIGHT ON THE STUD. THE OTHER LUG NUTS CAN'T BE REMOVED WITHOUT BREAKING THE STUD. IF I'M HAVE A FLAT, I MAY NOT BE ABLE TO CHANGE THE TIRE WITHOUT BREAKING THE LUG STUD.

WHILE MY JEEP WAS PARKED, ENGINE OFF, IN MY DRIVEWAY (FLAT SURFACE), MY 7 YEAR OLD DAUGHTER WENT TO GET OUT OF THE BACK SEAT. SHE TOUCHED ON TO THE METAL POLE FRAME OF THE DRIVERS HEADREST WITH HER HAND TO ASSIST HER IN GETTING OUT OF THE CAR, THE HEADREST EXPLODED AND HIT HER IN THE SIDE OF THE HEAD. IT HIT HER HARD ENOUGH FOR HER TO BE STUNNED AND TO SAY SHE SAW STARS. THERE ARE DOZENS OF COMPLAINTS ONLINE ABOUT THIS HAPPENING YET NO RECALL. CHRYSLER HAS HAD TO RECALL THESE SO CALLED ACTIVE HEADRESTS BEFORE BUT MY JEEP WAS NOT INCLUDED. THERE NEEDS TO BE A RECALL AND FIX AS SOON AS POSSIBLE.

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE CONTACT ACTIVATED THE CRUISE CONTROL. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BRIAN BEMIS CHRYSLER DODGE JEEP RAM (1825 DEKALB AVE, SYCAMORE, IL 60178, (815) 895-8105), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER CALLED FIAT CHRYSLER AND HAD THE VEHICLER FIXED.*JB

WE WERE DRIVING DOWN A COUNTRY ROAD AT ROUGHLY 20MPH, MY WIFE WAS IN THE PASSENGER SEAT WHEN OUT OF NOWHERE THE HEAD REST EXPLODED AND INJURED MY WIFE IN THE BACK OF THE HEAD WITH SOME SERIOUS FORCE. AFTER PULLING OVER AND INSPECTING THE ISSUE I NOTICED THE HEAD REST'S PLASTIC BRACKET HOLDING IT ON HAD FAILED AND BROKE IN HALF. I BELIEVE THIS IS A FEATURE FOR A REAR END COLLISION BUT WE HAVE NEVER BEEN IN AN ACCIDENT IN THIS VEHICLE, ESPECIALLY NOT WHEN THE HEAD REST EXPLODED.