KEYSTONE Complaints

View complaints related to KEYSTONE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KEYSTONE ALPINE
    - FLEETWOOD, PA

    TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE RV BEING TOWED BY A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THE MICROWAVE FREQUENTLY TURNED ON AND OFF. THE MICROWAVE CONVECTION OVEN WAS MANUFACTURED IN JANUARY OF 2013, MODEL NUMBER CFMV154CLS AND SERIAL NUMBER KG30102106. THE CONTACT NOTICED THAT ITEMS INSIDE OR NEAR THE MICROWAVE BURNED WHEN THE UNIT WAS NOT ACTIVATED. AS AN INTERIM REPAIR, THE CONTACT DISCONNECTED THE MICROWAVE TO PREVENT THE POSSIBILITY OF A FIRE. THE MANUFACTURER STATED THAT THE UNIT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V136000 (ELECTRICAL SYSTEM). THE FAILURE WAS NOT REMEDIED. THE RV WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KEYSTONE ALPINE
    - EL PASO, TX

    RV WITH 1088 MILES ON TIRES. HAD A BLOWOUT ON THE FREEWAY. TIRE COMPLETELY SHREDDED WITH TREAD SEPARATED THROUGHOUT. WHEN WE HAD THE TIRES REPLACED 3/5 TIRES WERE DAMAGED. 1 SHREDDED THAT CAUSED THE BLOWOUT AND TWO OTHER WITH LARGEST BLOBS INSIDE THE TIRE. THESE TYPE OF TIRES ARE VERY UNSAFE AND SHOULD BE REMOVED FROM THE MARKET. *TR

    Source: NHTSA WEB SITE
  • 2011 KEYSTONE MONTANA
    - OXFORD, ME

    WE WERE 4 HOURS INTO OUR VACATION WHEN THE GOODYEAR MARATHON 235/80/16 ON OUR 2011 MONTANA 5TH WHEEL BLEW. THE DAMAGE WAS CLOSE TO $2000, MESSED UP THE TIRE WELL, RIPPED THE BELLYPAN AND MESSED UP THE SLIDE OUT. GOODYEAR WILL PAY OUR DEDUCTIBLE, BUT WON'T HELP WITH REPLACEMENT OF THE REST OF THE CHINA BOMBS UNDER OUR CAMPER. VERY UNHAPPY WITH GOODYEAR AND MONTANA. *TR

    Source: NHTSA WEB SITE
  • 2012 KEYSTONE FUZION
    - TUCSON, AZ

    TWO TIRES FROM DYNAMIC TIRE CORP DELAMINATED ON MY RV. THEY WERE POWERKING TOWMAX ST235/80R16. THE TIRES WERE ON MY 2012 KEYSTONE 5TH WHEEL. THEY ARE MADE IN CHINA. DYNAMIC TIRE CORP SAID THEY WERE RUN IN A RUNFLAT CONDITION WHICH IS A LIE. I CHECKED THE PRESSURE WHEN I LEFT OREGON. THE PRESSURE WAS 74 LBS. THE TIRE ON THE SIDEWALL SAID THAT THERE IS A MAXIMUM PRESSURE OF 80 LBS. IN OREGON THE TEMPERATURE WAS 40 DEGREES F. BY THE TIME I REACHED HAWTHORNE NV IT WAS OVER 100 DEGREES. THE RISE IN TEMPERATURE WOULD RAISE THE PRESSURE. I HAVE PICTURES OF THE TIRES. THE RV WAS ALMOST EMPTY EXCEPT FOR SOME TOOLS AND FILES FOR WORK ON A PROJECT IN OREGON. I WANT DYNAMIC TIRE TO PAY FOR MY DAMAGE TO MY RV. *TR

    Source: NHTSA WEB SITE
  • 2012 KEYSTONE RAPTOR
    - NEWPORT, MI

    BOUGHT 2012 KEYSTONE ALPINE TRAILER WITH TOWMAXX TIRES SIZE 235/80/16. APPROXIMATELY 3000 MILES ALWAYS CHECK PRESSURE HAD DRIVER SIDE BLOW OUT CAUSING EXTENSIVE DAMAGE AND 40 MILES LATER PASSENGER SIDE BLOW OUT CAUSING MORE DAMAGE. HAD VEHICLE WEIGHED AND STILL WAY UNDER LOAD RATING. COMPLETE TIRE TREAD SEPARATION. *TR

    Source: NHTSA WEB SITE
  • 2009 KEYSTONE RAPTOR
    - ALBUQUERQUE, NM

    ALUMINUM WHEEL BROKEN, 2 SPOKES BROKEN WHEEL NUMBER 5134B2 16X6J HAS T DOT H13 B15 772. *TR

    Source: NHTSA WEB SITE
  • 2014 KEYSTONE MONTANA
    - HENDERSON, NV

    THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHORTED SOMEWHERE IN UNDERBELLY?. THE TEMPORARY WIRING GOT ME HOME, BUT A BASIC SAFETY ITEM SUCH AS BRAKES ON A 12,000 LB TRAILER SHOULD BE TESTED BEFORE THE TRAILER IS ALLOWED OFF THEIR PROPERTY. *TR

    Source: NHTSA WEB SITE
  • 2007 KEYSTONE EVEREST
    - LAGRANDE , OR

    TL* THE CONTACT OWNS A 2007 KEYSTONE EVEREST RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SIDE FRONT TIRE SUDDENLY BLEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE TIRE FAILURE OCCURRED AS A RESULT OF THE FRAME FRACTURING ABOVE THE ROCKER AREA OF THE FRONT AND REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NOT SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 KEYSTONE SPRINGDALE
    - CALDWELL, ID

    BOTH TIRES ON REAR AXEL WORE OUT THE INSIDE AND OUTSIDE EDGES AND BLEW OUT. IT TORE UP WATER LINES AND SKIRTING. I'M TAKING IT TO SHOP, NOT CAMPING WORLD AS THERE ARE A BUNCH OF IDIOTS THAT TRY TO OVERCHARGE EVERY TIME I GO THERE, THE AIR PRESSURE WAS THE RECOMMENDED ON THE TIRES @ 50 PSI ALL TIRES WERE CHECKED PRIOR TO TRAVEL. THIS WAS THE FIRST LONG TRIP I HAD GONE ON SINCE BUYING THE CAMPER AND IT WAS A NIGHTMARE. *TR

    Source: NHTSA WEB SITE
  • 2010 KEYSTONE SPRINGDALE
    - SPRIGNHILL, FL

    TL* THE CONTACT OWNS A 2010 KEYSTONE SPRINGDALE TRAVEL TRAILER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH WITHOUT WARNING THE RIGHT REAR TIRE BLEW OUT. THE FRONT DRIVERS AND PASSENGER SIDE TIRES ALSO BLEW OUT. THE TRAILER WAS TAKEN TO A LOCAL DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE