KEYSTONE Complaints

View complaints related to KEYSTONE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 KEYSTONE RAPTOR
    - JEFFERSON, LA

    TL*THE CONTACT OWNS A 2007 KEYSTONE RAPTOR RP299 FIFTH WHEEL. THE CONTACT STATED THAT THE PLACARD FOR THE TIRE DID NOT MATCH THE ACTUAL TIRE ON THE VEHICLE. HE STATED THAT THERE WAS CONFLICTING INFORMATION, WHICH HE BELIEVED TO BE A SAFETY HAZARD. HE ALSO STATED THAT THIS INFORMATION CONFUSED THE DEALER. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. THE CURRENT MILEAGE IS 4,000 AND THE FAILURE MILEAGE WAS INAPPLICABLE. UPDATED 09/12/07 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 KEYSTONE COUGAR
    - CASTLEWOOD , VA

    TL*THE CONTACT OWNS A 2005 KEYSTONE COUGAR. WHILE DRIVING 60 MPH, THE PASSENGER SIDE REAR THERMO KING TIRE BLEW OUT AND DAMAGED THE PASSENGER SIDE QUARTER PANEL OF THE VEHICLE. THE SPARE TIRE WAS PLACED ON THE VEHICLE, HOWEVER, AFTER DRIVING 500 MILES, THE SPARE BLEW OUT AS WELL. THE ORIGINAL AND THE SPARE TIRE WERE THE SAME BRAND, MODEL, AND SIZE. THE DOT NUMBER WAS UNKNOWN. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 KEYSTONE MONTANA
    - CENTRAL POINT, OR

    ARE TIRES WITH LT LEGAL TO INSTALL ON TRAILERS MOST EVERY THING I HAVE READ STATED TRAILERS SHOULD HAVE TIRES THAT STARTED WITH ST , THERE WERE TOO MANY TIRE FAILURES ON TIRES THAT HAVE BEEN INSTALLED ON TRAILERS THAT STARTED WITH LT, AND THE MANUFACTURER STATED THEY WERE LEGAL.. LT TIRE 10 PLY HAS 2 PLY SIDEWALL, ST 10 PLY TIRE HAS 4 PLY SIDEWALL. CARDINAL RV MANUFACTURER FORREST RIVER HAS BEEN PLACING RENDA TIRES ON 5TH WHEELS FOR THIS REASON.. DETERMINED TIRE SIDEWALL FAILURES. KEYSTONE REPLACED ALL 5 TIRES ON 5TH WHEEL IN 2002 .NOW THEY WERE DENYING IT I HAD THE RECEIPT FOR THE TIME THEY DONE IT . I WANTED KNOW IF THESE LT TIRES WERE LEGAL TO PUT ON TRAILERS VERSA THE ST TRAILER TIRES. *AK

    Source: NHTSA WEB SITE
  • 2005 KEYSTONE CHALLENGER
    - BOSQUE, NM

    TL*THE CONTACT OWNS A 2005 KEIFERBUILT GENESIS XE103. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPAIRED TEN TIMES. THE TIRES ARE FAILING AND SHE BELIEVES THAT THE AXLES ON THE TRAILER ARE TOO SMALL. THE FAILURES HAVE OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE NAME OF THE MANUFACTURER WAS NOT AVAILABLE IN THE DROP DOWN MENU AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 8,000. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 KEYSTONE SPRINTER
    - EAST HAVEN, CT

    2002 KEYSTONE/SPRINTER 5TH WHEEL TRAVEL TRAILER. THE CONNECTION METHOD FOR THE SIDES TO THE FRONT OF THE UNIT IS FAULTY. THE FRONT OF MY UNIT DELAMINATED AND IF I DID NOT NOTICE AND SECURE WITH 3.5 SHEET ROCK SCREWS THE SIDE COULD HAVE BEEN TORN AWAY FROM THE VEHICLE WHILE TRAVELING SENDING PIECES OF FIBERGLASS AND PLYWOOD INTO TRAFFIC. I EMAILED KEYSTONE WITH THE PROBLEM WITH PICTURES. KEYSTONE SAID IT WAS FROM "PUCKERING AND SHRINKAGE. (WHY DIDN'T KEYSTONE ENGINEER FOR PUCKERING AND SHRINKAGE?) KEYSTONE HAS REFUSED TO HELP OR TO RECOGNIZE THIS AS A HIGHWAY SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 KEYSTONE MONTANA
    - BOURBONNAIS, IL

    SPINDLE BENT, CAUSING BRAKES TO STICK. HAD TO REPLACE AXLE. DID HAVE AN AXLE. *AK

    Source: NHTSA WEB SITE
  • 2003 KEYSTONE COUGAR
    - MASSENA, NY

    NANKING MILESTAR TRAILER TIRES SIDEWALL FAILURE/CRACKING ST225/75R15 LOAD RANGE D

    Source: NHTSA WEB SITE
  • 2005 KEYSTONE OUTBACK
    - SALEM, VA

    TIRE FAILURE. NANCO BRAND TIRES INSTALLED FROM THE MANUFACTURER,KEYSTONE), ON A NEW TRAVEL TRAILER. *AK

    Source: NHTSA WEB SITE
  • 2002 KEYSTONE MONTANA
    - DEER PARK, WA

    TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2852. THE REFRIGERATOR WAS SERVICED FOR NHTSA RECALL # 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPAIR WHO CHARGED $149.33 FOR LABOR. THE WORK ORDER SPECIFICALLY STATED, "PERFORMED RECALL WORK" AND NO OTHER WORK WAS AUTHORIZED. THE PURCHASE DATE WAS UNKNOWN. THE CONSUMER PROVIDED A COPY OF THE INVOICE FOR REPAIR. UPDATED 07/05/07 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 KEYSTONE ZEPPELIN
    - CLEBURNE, TX

    MISSION LOAD-MAX RADIAL TRAILER TIRE ST225 75R15. D.O.T.#WEHH2730804. TIRES HAVE PROBLEM WITH BLOWOUTS. *JB

    Source: NHTSA WEB SITE