2024 KIA EV9 Complaints

View complaints related to 2024 KIA EV9. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2024 KIA EV9. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 KIA EV9
    - Grovetown, GA

    I recently had recall 24V693000 completed on my vehicle. After the recall while using the remote vehicle movement feature it no longer stops at all. While demonstrating the feature for a friend interested in purchasing a similar vehicle it did not stop and I had to move and release the remote to stop the vehicle. I have tested it again twice and the same problem occurs, the vehicle does not detect a pedestrian behind it and does not attempt to stop or stop.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - South Windsor, CT

    Bought a new EV9 and experienced steering shaking/vibrating heavily on high way speeds. There is always a subtle vibration on speed around 70mph where the cup holders in the middle of front seats vibrates, the driver seat and steering vibrates and creates a unpleasant and disturbing driving experience which can lead to anything worse. There are so many other complains on the similar issue but the manufacturer and/or service agents are not agreeing.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Los Angeles, CA

    I turned on my car and the screen did not turn on. I couldn’t see my speed or did not know if my turn signals were actually on or not.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Oak Park, CA

    When the vehicle is in adaptive cruise mode and tracking a lane with Lane Keeping Assistance, if the lines on the road widen beyond a certain point (perhaps 3-5ft wider than a normal lane), the vehicle will suddenly stop maintaining the lane with no audio warning or significant visual indicator. As the driver should always be paying attention, it is the lack of an audio warning that is the major concern. On a straight road, the vehicle will slowly begin to drift out of the lane. However, when this happens on a curve, the vehicle will suddenly stop steering around the corner, and throw the vehicle out of the lane in a dangerous way. This happens all the time when the lane widens, which I often experience on newer freeways with wider lanes. If a fix can't be provided for the system shutting down, it at least needs an audio warning indicator so the driver is alerted to what is happening and can safely take control.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Arlington, TX

    Cluster behind the steering wheel was blank, has happen twice within the last 30 days. This is an issue since I had no speedometer and had to use WAZE to guess how fast I was going. It resolved itself after turning off the EV9 for about 45 - 60 mins. First time it happen on Sept 27, 2024, and then it happen again today Oct 21, 2024.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Mount Pleasant, SC

    Instrument cluster at steering wheel column went black. Cannot see driving speed , odometer, and other necessary safety status prompts. Requires shitting car off and turning back on to restore cluster. But it has failed multiple times since.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Cottage Grove, MN

    Display/instrument cluster not functional when turning the car on after overnight charge to 80%. User profile display functions and car can shift into gear, although no speedometer available.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Indianapolis, IN

    The drivers display went blank. There is one indication so speed, break settings, turn signals or any of the safety related items such as blind spot, collision warning ect.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Sylmar, CA

    Left screen where odometer should show become blackout at the middle of my driving. Went to drive for 200 miles without odometer and other warning signs because the screen are all blackout, 3rd time happen. 1st was Gear also not emgaging and blackout screen 3 months ago, then same incident happen 2 months ago and then another incident with same reason for this month.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Pottstown, PA

    The main instrument panel went black just shift indicator is visible. Did not know how fast i was going. No warning messages or lamps came on prior to not coming on.

    Source: NHTSA WEB SITE