2024 KIA EV9 Complaints

When I started my car to go to an appointment, the instrument dash didn't show any information, i.e., Speed, Charge Remaining, odometer, etc. The car was driveable but I didn't have any indication of my speed.

Another car parked around 12 inches from the driver's door of my Kia EV9. I was unable to electronically unlock any of the doors nor the rear hatch to let me get inside my car. I tried the key fob, the Kia app on my Android phone, and touching the both front door handles. The side mirrors extended and the lights flashed and the horn beeped each time I attempted to unlock my vehicle, but the side handls wouldn't extend out. I tried opening the rear hatch via the key fob but it didn't open; also I tried opening the rear hatch by pressing the switch near the license plate, again, it didn't open. I was standing in a parking lot for 30 minutes before the driver of the other drove away.

The dashboard went dark. it’s an LCD panel, which means there was no speedometer, no gauges, no way to tell how much charge is left on my car. The turn signal stopped working too.

For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.

The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.

The electric dash that shows speed, battery charge level, drive mode, and other safety features (such as camera side mirrors, whether turn signal is on) has gone blank twice. From research online, this appears to be a known issue that can only be resolved by disconnecting the 12v battery or stopping the car and leaving it lock for an extended period of time. This seems like a major safety issue.

For the second time in a week, the instrument panel went completely blank. This meant it was not possible to see speed, etc. The multimedia display panel in the center of the dash continued to work fine. The first time this happened last week, the problem resolved itself after the vehicle was turned off for 2 hours. Many others have reported this problem over the past month here: [XXX] I have had this vehicle for more than 3 months and last week was the first time this happened, but it happened again today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Twice so far my EV9's main screen and the HUD have gone blank. This leaves me with no way to view my speed, alerts, etc. The only way to fix this, as far as I can tell, is to disconnect the 12V battery for a period of time and then reconnect it. It is extremely dangerous to not know how fast you are driving and to not have any other information, including driver alerts. And the fact that there is no way to reset the system without a great deal of effort (and a 10mm socket wrench) makes this extra hazardous.

Rear passenger door opens while driving down the road. Has happened over 6 times. Local dealership has not been able to reproduce issue. No one has been in seat when it happens but I do have young kids who sit in this seat (without car seats) and I’m not sure what would happen. I want to report should this be more if a widespread issue.

Main cluster blank (charge, speedometer, etc). Cannot be resolved unless shut off for 30-60 minutes. This happened previously 1-2 months ago (no report filed).