2024 KIA EV9 Complaints

The contact owns a 2024 Kia EV9. The contact stated while driving 55 MPH, the turn signals became inoperable while attempting to switch lanes. The contact stated that the instrument panel was also inoperable. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The main display of the vehicle which shows Speed, Range, Blind Spot Cameras, etc - essentally all the critical vehicle information needed to drive - goes blank randomly. While the vehicle is driveable during this time, the driver does not know their speed, range, any other alerts/warnings that would typically be shown on the guage screen (including seatbelt warnings, mechanical failure warnings etc). During this time the climate screen and infotainment screens, which are seperate, function but the main guage screen does NOT. There is no pattern/predictablity as to when the screen will be unavailable. Further, it does not seem to return until the vehicle is parked and locked for an extended period (eg, several hours).

The control screen with speedometer, all the advanced driving systems has blanked twice. The car still drives fine, but I couldn’t tell how fast I was going or access any of the advanced driving features or warnings using a camera. I wasn’t even sure if my turn signal was going until I got out and checked. All the online forums advise to turn off and lock car for 30 minutes and restart, which has worked, but the first time it happened I was driving downtown and couldn’t tell whether any of my external signals were working. The second time (several weeks later) driving carpool. Get out and wait 30 minutes is not feasible. Because they were spaced rather far apart, I don’t feel like it’s a single software update issue.

Without any previous warning signs or issues, the dashboard screen went blank. I was unable to see my speed, or use my signals and wipers. I tried turning the car on and off and it still wasn’t fixed. I was able to drive the car home and my infotainment system still operated but the screen with the important info is broken.

Dashboard is blank does not show speed limit when driving the car. No way to determine speed while driving. Interior turn signal indicators make no noise or show any indication that the indicators are on.

The whole car vibrates at highway speeds. You can feel it in the steering wheel and the center armrest console. Dealer has balanced wheels twice and performed alignment but nothing will fix it.

Main digital display behind the steering wheel didn’t turn on. I had to drive home for one hour with no information on speed, range, cameras, proximity sensors, etc.

I turned on the car and the main gauge cluster screen was black - I was not able to see speed, use turn signals, use advance driver systems, etc. Completely unsafe to drive.

After returning to the car from a short stop, the cluster display, including speedometer, would not turn on or display. This also made it seem like turn signals were not working, but they seem to actually have worked, just not been audible or visible inside the vehicle. This reportedly is happening to many Kia EV9 owners, and the solution is to leave the car off for 30+ minutes. In my case, leaving the car off over night worked and everything was back to normal after, but it was very disconcerting and unsafe to have to drive home with no speed information (or any other usual cluster display details).

Our vehicle is a brand-new Kia EV9, and since ownership, we’ve experienced two serious incidents where the instrument cluster/dashboard display has gone completely blank. This occurred once while driving and once immediately after starting the car. The failure is critical because it not only prevents the display of essential information such as speed, but it also disables turn signals, creating an extremely dangerous situation. During the incident that happened while driving, I was unable to signal my intentions to other drivers, significantly increasing the risk of an accident. At present, the only known workaround is to pull over and turn off the vehicle for at least 30 minutes, after which the display typically returns. This issue poses a severe safety concern, and we are eager to have it inspected and properly addressed.