KIA Complaints

Car is burning a lot of oil, took to dealer went through several tests and they claim burning 1.5 quarts was within limit for 1000 miles. Then started getting misfire codes and car went into limp mode a couple of times. They said to replace spark plugs because they were fouled and clean injection. Performed those requested actions, then 45k later getting misfire codes again, took to another dealer they said plugs are fould and clean injection again. Asked them to provide a permanent fix for the issue so the car does not keep fouling out the plugs and they said the only way to fix was to replace the motor. I asked, since you have no guaranteed fix why don't you replace the defective motor under warranty. They said because it is not locked up or throwing a specific code detecting a knock in the motor. So I said the motor will have to completely fail before a replacement would be approved they said yes (basically suggesting I somehow blow up the motor). This is wrong, a product under warranty from manufaturer and cannot be fixed without replacing the part should be covered. I do not know what my options are at this point, the milage warranty has run out and they will not do anything to fix it, just bandaids until it dies. the dealers would not put it in writing only verbally telling me.

The contact owns a 2013 Kia Forte. The contact stated that while driving at 30 MPH, the brake pedal failed to operate as needed and depressed to the floorboard without warning. As a result of the brake failure, the contact crashed into the rear of another vehicle. The contact stated that both front driver and front passenger seat belts failed to retract as both she and her son were violently jerked forward upon impact. The air bags deployed upon impact. A police report was filed. Both the contact and her son were treated for minor pain and bruising at a local hospital. The whereabouts of the other driver are unknown. The vehicle was driven to an independent mechanic, where the contact was given an estimate for the repair. Neither the manufacturer nor the dealer had yet been notified of the failure. Upon investigation, the contact discovered that there were two recalls on the vehicle, NHTSA Campaign Number: 17V773000 (Service Brakes, Hydraulics) and NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics). The vehicle was not repaired and remained in the possession of the independent mechanic, where it could be salvaged. The failure mileage was approximately 159,000.

The Instrument Cluster, the Speedometer and "NOW" the Odometer are not working--absolutely dead. "NOW" is in caps because to my surprise I noticed just recently that the Odometer is not working. In April 2021, after several weeks of waiting for the repairs to be finished, a Kia dealer, PEAK KIA in Colorado replaced the Instrument Cluster because of the faulty Speedometer. (This repair was done after several months of back and forth to more than one Kia Dealer about this problem. Unlike now where the Speedometer is dead, not moving at all, at that time it would stop working periodically, perhaps when my car was cold or not. It took several months of dealing with Kia dealerships to acknowledge that it was a problem.) Right after the replacement in 2021, I texted the PEAK KIA mechanics-representative, named Trevor, that it was still a problem, not working every now and then. He replied in a text "What?" and that he would check with his technician. He never got back to me with an answer, and would not return my phone calls.) Since that time, I've been dealing with this infrequent or sometimes-problem. Note, I work from home so I do not drive my car every day, only once or twice a week. However, just recently before and around the holidays, I noticed first that the Speedometer was dead, the needle was not moving at all during the entire time of driving, instead of every now and then. And closer to the holidays, I was shocked, noticing that the Odometer was NOW not moving. This had never been the case before. To date, I only have a Powertrain Warranty(?) left that expires in December 2028. I called Kia, the manufacturer, the other day and reported the above information. They said too bad, they will not cover it because the warranty for that 2021 repair expired 12 months after the repair, something I did not know. My concern is whether the Kia Dealer, Arapahoe Kia--where I usually go , will or should cover it. Plus, I feel this is a serious safety issue.

I own a Kia 2026 EV9. We charged the car to 80% (we have reduced the limit to only 80%). The next morning there was no power to the car. The interior lights would not come on door handles would not work. I could not start the vehicle. I read on line of the 12v battery dying and ICCU failures. I charged the battery for 1.5 hours and was able to get the car to start. I immediately drove it to the Kia dealership on 01/05/2026. The service department stated they could charge the battery but had to further diagnose the problem. On 01/08/2026 the service department stated that the tech was "tinkering" on the car and would reload software updates and patches. On 01/09/2026 the service department informed me that the technician still does not know what is wrong with the car and the tech is off again today.

On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. Battery was fine checked it. Let it set a moment and tried it again would not start. Called a wrecker and towed it in. The service guy tried and couldn't get it to start either. He ran a diagnostic on it, there were not type of codes, no check engine light nothing. He had it for until 1/5/2026 and when they went to check it it started right up. They drove it for 20 miles to check to see if it would cut off while driving, it didn't. It starts now but for how long. Here's the strange thing, I drove it 20 minutes away and I noticed that the counter for when You fill up with gas states how many miles you have left to go before fill up was counting UP not DOWN. So I think it could be the computer or electrical, I thought it was the fuel pump at first. Still no warning signals nothing.

This complaint is in reference to my vehicle which is involved with Federal Class Action Lawsuits and the fact that my engine was defective from the day it was built. My engine was consuming oil at a rate of 1 quart every 361.1 miles driven. I was advised to not put oil in it and drive it until it blows up. This would have put myself, my family, friends, or any other passengers or bystanders at risk. Kia is denying my claim solely on a non rod bearing failure.

I am reporting a vehicle fire that occurred in June 2025 involving my Kia vehicle. On the day of the incident, I started my car and immediately noticed excessive smoke coming out of the air vents, along with a strong burning smell. I drove only a short distance and pulled into a gas station across the street to stop and check what was wrong. While stopped, my children in the back seat alerted me that there was a fire coming from the rear AC vent area. I known it was fire because I saw flames inside the AC vent located in the back seat area of the vehicle. I immediately got my children out of the car and ran inside the store to ask for help. When I walked back outside moments later, my entire vehicle was engulfed in flames. The vehicle was a total loss. At the time of the incident, there was no recall issued for my vehicle. However, in November 2025, I received a recall notice from Kia by mail that appears to be related to the cause of the fire. I purchased this vehicle from Toyota Cavender in October 2024. Since the fire, I have contacted Kia multiple times seeking assistance and resolution, but I am still waiting for a response. This fire occurred without warning and put my children and me in immediate danger.

The vehicle decelerated in the highway, from about 70mph to 40mhp with no warning, no check engine light, and no previous symptoms, sounds or other indicators. The vehicle was brought to the dealer who advised the high pressure fuel pump went bad as well as the solenoid and OCV harness, causing oil to be forced through the harness. KIA refused to cover the repairs at 74k miles and it was fixed at the owner expense, even after KIAs long history of failed high pressure fuel pumps in many other models. We were in the fast lane and were almost hit by a semi, who was thankfully able to move over at the last minute, narrowly averting the deaths of both my children, myself, my nephew and brother at aprox 4am.

The contact owns a 2020 Kia Soul. The contact stated that the vehicle indicated that the oil level was low. The vehicle was taken to the dealer, and the dealer informed the contact that the dipstick was dry. The contact was concerned because oil had been added to the vehicle four months earlier, in October 2025. The dealer was not able to determine the cause of the failure. The oil level was topped off. The manufacturer was not informed of the failure. The failure mileage was 135,637.

The contact owned a 2016 Kia Sedona. The contact stated that while her nephew was driving, the nephew made a left-hand turn, and the vehicle was hit on the front right quarter panel. The contact stated that her nephew had turned on the left-hand signal and was halfway through making the left turn when the accident occurred. The other vehicle drove on the opposite side and stated that the left-hand turn signal was not on. The contact's nephew was unsure if any warning lights were illuminated. The driver-side and passenger-side air bags were deployed. The contact's nephew had minor injuries and had a bruise on the right arm and chest that did not require medical attention. A police report was filed. The vehicle was towed to a towing yard. The contact then had the vehicle towed to the residence and no longer driven. The insurance company was contacted, and the results are pending. Upon further investigation, the contact discovered that the vehicle had an open recall pending: NHTSA Campaign Number: 21V725000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The contact stated that there was a passenger in the vehicle. The passenger was sitting on the front passenger seat and was not injured. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.