KIA Complaints

The contact owns a 2024 Kia K5. The contact received the recall notice of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The contact was concerned that the vehicle might catch fire while driving. The local dealer was contacted and confirmed that the parts to do the recall repair were not available. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure.

After 2474 miles, the vehicle Integrated Charging Control Unit (ICCU) failed in my 2025 Kia EV6 making the vehicle undrivable so it had to be towed to the Kia dealer. The ICCU was replaced under warranty. The failure of the ICCU in Kia, Hyundai and Genesis electric vehicles is fairly common and they have yet to come up with a permanent solution.

While driving on an interstate highway, our sunroof exploded with a loud boom and glass fragments fell into the passenger compartment. 2021 Kia Sorento SUV with only 65,000 miles on it.

Kia service dealer diagnosed high oil consumption on my car with heavy sounds. They recommend to replace whole engine but it's out of warranty. It has only 106k miles on it. I am afraid the car is posing safety issue as well and it has less miles on it. I filed complain with kia consumer corporate a case has been generated on their system [XXX] but no one had contacted me yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I've been experiencing issues with steering loosening/tighting for over 1 1/2 years.21,000 miles since I first reported the issue 5/23/24.Within a few months of reporting the steering issue,I started having issues with my car not staying in alligment after a few hundred miles. There are no warning lights.The tension in my steering wheel is inconsistent in a way that it shouldn't be. At first,I only noticed it at hwy speeds.Now,I notice it even at lower speeds.The faster the speed the worse it is.My steering wheel will have the stiffness it should,then suddenly briefly loosen,then go back to normal stiffness.Which causes constant minor corrections,risking over correcting leading to a wreck.I have had a couple close calls.As time has gone on,it's just gotten worse.It's now to a point that it's sketchy to drive on the freeway & nearly impossible (if not impossible)to drive on the freeway if its windy.I no longer drive the freeway & find back roads to drive at slower speeds & less traffic.I constantly feel all over the road & like the car is gonna wobble out of control.Picture taking your steering wheel & making frequent(almost constantly now)slight back and forth, back and forth, movements, that's basically what it feels like.The higher the speed while doing that, the higher risk to wreck.When I feel like I'm gonna wobble out of control,I tightly grip the steering wheel, straighten&lock my arms,& let off the gas &let the car slow on its own.I feel if I use the brakes in that moment,I'd lose control.It's almost like it briefly gets too much power steering,or disengages maybe?Dealership initially said I just need new tires & alligment (all tire tread @6)11/20/24 new tires&alligment.6 alligments&cameras calibrated in 3,285 miles.Gave up after 7. 3/25/25 dealership replaced steering column,housing,& reprogrammed.For a short while it helped,but didn't fix steering or alligment. Kia customer care has said to get a 2nd opinion. Wish I could write more on here.Multiple appts

I was driving on the highway when I heard a pop like a loud fuse sound from the back seat area. Suddenly the car dropped 15 mph from 70 mph to 55 mph and the battery and electrical system warning lights came on and the vehicle said check electrical system. I was able to continue with my hazard lights on to exit the highway, at which point the max speed of the vehicle dropped to 45 mph. It would not go faster no matter how hard I pushed the gas pedal. I was able to pull over to a gas station and park in a spot but the vehicle had to be towed. When the tow truck arrived, the vehicle also flashed with the 12V battery low warning. It was diagnosed as a failed ICCU, which rapidly drained the 12V battery. The car is only 4 months old with about 7,300 miles. This is a serious safety concern, especially with the sudden failure and loss of power. I’m lucky I wasn’t hit and that I was able to get off the road before it totally died.

Vehicle has excessive wandering, that is intermittent, during traffic, surrounding traffic on freeways and on slight wind and rain. The vehicle exhibits behavior that is very very unstable.. I’ve had the vehicle for about three years and it’s been doing this for about two years now intermittently I recently took it into the Kia dealership in Stocton to have it looked at nothing was determined other than the state of the problem.

The contact owns a 2023 KIA Telluride. The contact stated the vehicle was experiencing heating system failures. The contact stated that the vehicle was taken to the dealer on three occasions for heating and cooling failures. The dealer replaced an unknown sensor and the thermostat; however, the heat became inoperable. The contact stated that the heat was only operable while driving, and the vehicle would blow cool air while idling. The contact stated that the heat was barely warming up the vehicle while driving. The contact stated that the failure had caused the windows to be foggy, which reduced the road's visibility while driving. The vehicle was taken to a Kia Dealer, where an unknown sensor and the thermostat were replaced, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

1. at night when i toggle hi beams the light black out and i have to jiggle the toggle 2. My HECU assembly is out, I have about 7 lights on my dash.

I was driving my 2014 Kia Soul on Friday 12/12 when without any warning the brakes went out. Thankfully I was able to get it to a parking lot without incident and requested a tow. After having it repaired, the mechanics stated the brake lines completely popped due to brake line corrosion. After researching this issue, I found that my Kia Soul had a Voluntary Service Campaign recall regarding the exact corrosion on the brake lines that would likely be responsible for this catastrophic failure. I was never notified of this possibility despite having my car routinely serviced in NJ and VA. This is a huge oversight on Kia’s behalf – other people with this make and model need to be notified that there could be unseen corrosion happening. Fortunately, I wasn’t on the highway when the brakes went out and thanks to my careful navigation I was able to avoid getting into an accident with others on the road at the time my brakes suddenly failed. Afterwards, I called Kia and requested reimbursement as this was a recall that I was never notified for but they refused as my VIN was not listed under the VSC. Due to the catastrophic nature of the failure and the potential for damage to property, severe injury, or loss of life, I am notifying NHTSA in hopes of escalating this issue and to raise awareness for other Kia Soul drivers. Prior to this incident, NO lights, NO audible warning, OR other signs of impending failure occurred. Had I been notified of this issue through the inclusion in the VSC, I would have been able to take steps to preemptively address this issue and avoid the associated risk of operating such a potentially compromised vehicle.