KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 KIA SOUL
    - Vancouver, WA

    While driving on June 30, 2025, the engine gave a loud clunking noise, shuttered and shut down. I was able to pull over to the side of the road safely and not impede traffic, however this happened on a public roadway and had the potential of causing different results. I had no warning lights on the dash, no check engine lights came on, no LOW OIl light and/or no other warning signals appeared. I was able to restart the vehicle and it shuttered but was able to drive it at a low reduced speed to get it into a more safer place. The vehicle was towed to the dealership the following morning. The dealership was able to inspect the vehicle and confirmed it was a total engine failure. The dealership has done all the service maintenance since the date of purchase as a new car, with the exception of 3 oil changes throughout the past 8 years. The documentation show all maintenance was done in an approved licensed facility and in the prefered time frames requested by the manufacture. The vehicle has a 150,000 mi warranty and at the time of the incident the mileage was 74,000. Kia is denying the claim and is refusing to replace the engine. I am uncertain of the next steps to take at this point, referring to the Attorney General in my state for advise for product liability claim to hold the manufacture responsible for it's defective engine which has been an issue for this make and model.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Indianapolis, IN

    My headlights flicker when the left turn signal is used. I have taken this vehicle to the dealership previously for headlight flickering issues. I have owned it since 2019. When the lights flicker at night driving at highway speeds, it is dangerous for me and other drivers around me. The Ray Skillman Kia dealer has confirmed these issues and offered fixes that have not lasted. the most recent flickering did not come with warnings or messages prior to malfunctioning.

    Source: NHTSA WEB SITE
  • 2017 KIA FORTE
    - Magnolia, TX

    Dear National Highway Traffic Safety Administration, I am submitting this safety complaint to request an investigation into the adequacy of Kia Motors’ recall coverage for oil pump failures in the 2017 Kia Forte. My vehicle recently experienced a complete oil pump failure, creating a serious risk of sudden engine seizure and potential loss of vehicle control. This type of failure poses an immediate danger to both occupants and other motorists. While Kia has issued recalls and service campaigns addressing oil pump defects in certain models and production ranges, my vehicle identification number (VIN) is not included—despite my case matching the symptoms, mechanical failures, and safety concerns described in those campaigns. This raises concern that the current recall scope is too limited and does not adequately protect all affected owners. Under the National Traffic and Motor Vehicle Safety Act, manufacturers are required to address safety-related defects in all affected vehicles at no cost to the consumer. If the recall scope is incomplete, other Kia Forte owners remain at risk of sudden mechanical failure, which could lead to crashes or injuries. I respectfully request that NHTSA review Kia’s recall parameters for this defect and determine whether additional VIN ranges should be included. I am prepared to provide detailed service records, diagnostic findings, and photographic evidence of the oil pump failure in my vehicle to assist with this review. Please confirm receipt of this complaint and inform me of the next steps in your investigation. I appreciate your attention to this urgent safety matter.

    Source: NHTSA WEB SITE
  • 2022 KIA CARNIVAL
    - Whitewright, TX

    Left sliding door window (Drivers side) exploded while driving down the highway. Nobody was around us on a sunday afternoon at [XXX]. [XXX] We were on a flat road so no tension. There is no reason for it to have shattered (my daughter was sleeping laid back in the seat) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2007 KIA SPORTAGE
    - Riceville, IA

    the rear subframe is completely rusted out the car only has 120,000 miles was able to get it home but something under it is making a banging noise looked under it and the subframe is rusted out

    Source: NHTSA WEB SITE
  • 2020 KIA SOUL
    - Fountain, FL

    Check engine light code P1327 According to what I have read on the internet, it says that this code is usually associated with improperly heated rings. This causes excessive oil use and oil leaking and possible fires if the oil leaks on the exhaust. It can also causes shaking or knocking which leads to the engine knock sensor sending a code to the computer.

    Source: NHTSA WEB SITE
  • 2016 KIA OPTIMA
    - Chicago, IL

    Engine Is knocking that happened when I took my car 3 times to emission test and my car didn't pass after that I took it to my mechanic for the diagnostic and he told me you have to take it to kia dealer but I was shocked the way how they treated me and they completely refuse to replace my engine they came up with too many excuses and I have recall repair active I have right to fix my car but they didn't with bad attitude

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Diamond Springs, CA

    I was driving and all a sudden my engine light came on and the car started like stuttering with no power very scarey. The mechanic said the 3 power train warranties on my car would not fix he said I need a new engine and I still owe like 12000 ugg.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - northglenn, CO

    Car burns through oil like crazy. Most likely has already caused damage to engine. After about 2-3 weeks from getting my oil changed my oil light will start flashing when I brake. After another week it'll start coming on when I accelerate.

    Source: NHTSA WEB SITE
  • 2015 KIA OPTIMA
    - Rialto, CA

    The vehicle unexpectedly stalled while idling at a complete stop, posing a serious safety concern. Shortly afterward, the check engine light illuminated. These events occurred around 78,000 miles. Prior to the stall, the engine had been making occasional knocking or tapping noises, particularly at idle. The vehicle was immediately taken to a certified Kia dealership, where a technician diagnosed the issue as engine failure consistent with a known manufacturer recall affecting this vehicle model and year. A recall claim was submitted to the manufacturer, but the repair has been delayed for over a month with no authorization to proceed. No loaner vehicle has been provided. The engine failure puts the driver and others at risk, especially if the vehicle were to stall during active traffic conditions. The problem has been confirmed by the dealership but has not yet been resolved by the manufacturer. Inspection by the manufacturer is still pending. Warning symptoms included the engine light and knocking sounds, which began shortly before the stall occurred.

    Source: NHTSA WEB SITE