KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 KIA CARNIVAL- Franklin, TX
My child’s seat buckles are still not locking into place. I’ve contacted Nuna and their response was they needed 24-48 hours to find a solution as I’ve already don’t the seat recall solution. But they told me I can’t use this seat for my child. So I’m stuck without a car seat until they find some solution for me. I found this issue because my child was able to move the seat straps on his own, while I was driving down the highway.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- Racine, WI
The contact owns a 2011 Kia Sorento. The contact stated that while driving 55–60 MPH, the engine overheated and the vehicle stalled while making a turn. The vehicle stalled and failed to restart. Several unknown warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V877000 (Engine). The vehicle was towed to an independent mechanic, but no assistance was provided. The vehicle was towed to another independent mechanic, but the cause of the failure was not determined. The vehicle was towed to the local dealer where it was determined that the battery and bracket needed to be replaced. The dealer also informed the contact that the engine and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- Wilton Manors, FL
This is a general inquiry on Kia white paint. My paint is chipping off all over my car. They told me it's inherent to white paint. Is this true or are the trying to get away without addressing the problem.
Source: NHTSA WEB SITE -
2021 KIA SPORTAGE- Pevely, MO
The car alarm keeps going off randomly and from googling it. Several people have reported an issue with the 2021 Kia Sportage it’s a known issue.
Source: NHTSA WEB SITE -
2025 KIA K5- Laurel, MD
Third time that this happened when I step on the gas you're accelerate the transmission wines when I'm trying to merge I have to slow the car down and take my foot off the accelerator and then when I put my foot on the celebrator there's a car really close to me
Source: NHTSA WEB SITE -
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2021 KIA SORENTO- Yigo, GU
I have had many issues where my car will completely shut off after the auto start-stop function causing me to almost get into accidents with my toddlers in the vehicle. There was one incident where I was at a stop light, when the light turned green I started my car again to go and another vehicle continued to bypass me. When i halted for the other vehicle, my engine shut off again almost the cause of a horrific accident. I have had many incidents after this with the related cause of engine shutting off.
Source: NHTSA WEB SITE -
2023 KIA FORTE- Bell, FL
The front radar FCA/SCC is misdetecting vehicles in other lanes and often slams on the brakes for no reason. Other times it lights on the dash and says the system (radar detection) is off or is blocked, when it clearly is not. Kia had this same issue with the 2020, 2021, and 2022 Kia Telluride and issued TSB SC243 (with a software update). I have been to 2 different dealerships, and one had a bunch of excuses and the other dealership had no idea what i was talking about. The car was about 21 months old and millage 20,000 miles when the issue began.
Source: NHTSA WEB SITE -
2016 KIA OPTIMA- Xenia, , OH
1) Rear passenger window failed a couple months ago. I believe it was regulator, not 100% sure. Cost me a couple hundred to fix. Now, few months later, the driver side rear window has failed. I rarely use the windows so I believe the failing parts are Kia known manufacturing defect. The dealer acknowledged that it’s a known problem with the vehicles like mine and even suggested the other one is going to fail soon. Now it has. If the dealership is aware then it’s likely a Kia flaw. If it’s a know manufacturing flaw, shouldn’t Kia should be fixing them instead of making customers spend upwards of $1k+ to fix both windows? 2) cruise control cuts off or doesn’t set and menus won’t go back to speedometer. While trying to set cruise control, it gets into the menu and won’t go back to the speedometer. Sometimes I have to pull over and stop to get the cruise control to work again. It gets stuck in the menu and can’t see the speedometer. Might get stuck on the trip screen, or the range. This has been happening since about 75k miles. It also doesn’t work with the pedal to set sometimes. Messing with it while driving can be a real hazard and sometimes I need to have cruise control to work. It’s deforming more than just inconvenient
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Lake Elsinore, CA
Fuel pump main high pressure connection to line got hairline crack on main fuel connection line resorting to fuel leak and smell outside and inside of vehicle.
Source: NHTSA WEB SITE -
2019 KIA NIRO- Weatherford, TX
While driving an error message appeared about regenerative braking system error and the braking effectiveness was severely impaired.
Source: NHTSA WEB SITE