2021 LAND ROVER DEFENDER Complaints

Since I got Certified Pre-Owned 2021 Defender 90 First Edition exactly a month ago I noticed at speeds higher than 65mph a crackling noise that sounded like sand hitting my windshield and assumed it was coming from the windshield wipers being "loose" since the noise came from both front sides. Today while driving on the highway at about 70mph I heard a loud noise coming from the front right side of the car and when I looked the right windshield pillar molding had broken off and was hanging by the bottom. I had to pull over immediately and saw that the molding had broken off from the pillar and the plastic plugs were broken and therefore not able to be re-attached. Luckily I had Duct Tape on the car and had to use it to be able to continue my trip home. When it broke off, the molding also made scratches on the pain of the surrounding side panel and hood, plus the black door molding. During the remainder of the trip, I noticed that the crackling noise had stopped coming from the right side (since I had taped it with duct tape on all sides) however it was still coming from the left side, which led to the obvious conclusion that the moldings were not properly sealed and when in higher speeds the wind was coming in and causing the noise, and eventually led to the right side breaking. I inspected the left side molding and noticed at close look scratches on the hood pain at the base of the molding, which indicates that it had either previously broken off like what just happened to me on the right side, or had been previously assessed for the noise and the scratches happened during the process. Now that I arrived home I did a Google search and found that this is a frequent issue that many other owners experienced, I am surprised a factory recall wasn't issued for this problem, as it is dangerous since it could lead to accidents, and that the inspection for Certified cars also didn't catch the issued and addressed it.

Bought a used 2021 defender with 5k miles and at 12k miles my windshield while driving makes a huge popping sound and i look to see that it cracked right down the middle, startling me while driving at night. There was ABSOLUTELY nothing that hit the windshield. It was a clear night driving with no other drivers on the road nor anything above me that could have fallen out of the sky. Land rover wouldn't take responsibility had to pay 2k out of pocket to fix this at 12k miles only having the car 2 months.

6" hairline crack in windshield, no impact detected.. just appeared one morning.

Windshield has hairline and becomes 2 differnt hairlines after a small peeble hit it Now on my 3rd windshield it happened again another hailine crack that keeps growing Land rover does not want to be responsible

The windshield spontaneously cracked from the middle of the pillar on the driver's side to the center of the windshield. No rock strikes.

2 complete windshield replacements needed since taking delivery June 2021. This incident was a small chip from a rock on the road that then spread across bottom half of drivers side windshield. These incidents are not isolated, seems other owners are reporting the same thing on this vehicle.

Windshield crack from no none source, appears to be pressure related. Happened at highway speed. Reading Defender forums this has happened to many customers, some 2-3 times

Windshield cracked for no reason. ie no chip caused by rock, etc. Happened while I was driving with no traffic.

Shortly after buying the car a small people hit the windshield while driving on the highway and broke the windshield right in the eyesight of the driver side. It was a little larger than a quarter in size and took 3 months for replacement due to back order. 2 weeks after the replacement the windshield spontaneously cracked while driving from the middle base of the windshield up and towards the passenger side about 20 inches long. Nothing hit the car, it just cracked. No heater or defrost was on. It took 6 months for replacement due to Land Rover ordering the wrong windshield and back orders. During this time the windshield got 3 more chips from pebbles/small rocks while driving. 2 weeks after this replacement a small rock hit the windshield on the driver side and chipped it about the size of a nickel. I am getting this filled tomorrow. This is clearly a defect with the windshield as I have had maybe 2 broken windshields in my life up to this point.

Component: windshield Issue: under adverse temperature conditions ( e.g. high temp or low temp ) the windshield can develop a sudden crack, without any external impact. Conditions: above 95 deg F or below 30 deg F ; Status: vehicle could be stationary, or in motion; Hazard to occupants: Yes; Safety concern: yes, if the vehicle is in motion the size of the crack can develop very fast and create a catastrophic failure which may impact the occupants. JLR - fails even to acknowledge any issues and denies any design fault or responsibility.