2021 LAND ROVER DEFENDER Complaints

Driver Side Daytime running lamp illumination failed at 45 thousand miles. There is no internal notification of the failure and it failed prematurely. Its outside of the JLR warranty and they are not supporting any repair nor is the dealer who wants to replace both lamps at the cost of $6,000.

On XXX at approximately 8:10am I received this red warning on my vehicle: "OK to drive with caution. Hybrid system fault detected." I was driving my daughter to daycare at the time and didn't feel safe continuing to do that. My wife had to drive 25minutes to come and get us and safely continue our trip. No other issues with the vehicle prior to this incident. A month or two prior to that, I had received the recall notice regarding a failure of the DCDC converter and that an electrical fault warning could potentially happen. Well I got that warning and then my check engine light remained on. I immediately called [XXX] Jaguar Land Rover in [XXX] and got an appointment for the following Wednesday, August 5th. I was put in a loaner while they checked out the vehicle. On Wednesday, August 12th, I heard back from [XXX] regarding my vehicle and this was the message I got from the system: [Primary]: LCEL - CHECK ENGINE LIGHT DIAGNOSIS: CHECK ENGINE LIGHT DIAGNOSIS CHECK ENGINE LIGHT - DIAGNOSIS - CUSTOMER STATES ON SOLID, VEHICLE SEEMS JERKY Check Engine Light - Diagnosis-Land Rover: MHEV BATTERY will need replaced. ran multiple tests on topix thru the work flow. DTCs confirmed internal malfunction to MHEV BATTERY. it will also need programmed once installed. includes hour of diag My rep followed up and let me know that this was going to be outside of my extended warranty coverage. I followed up asking about the recall and the relation to this incident. He responded and said he still had very limited information in regards to that recall, so once parts and repair procedures are released, I could be entitled to reimbursement. I'm failing to understand how LandRover wouldn't cover this. It's directly related to the recall notice I got in April, and then what they described could happen, effectively happened to my vehicle. I did not feel safe driving it so I didn't drive it until it was time to drop it off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The left headlight daytime running light has died due to a defective chip in the light itself. It may cause a higher chance of a daytime wreck because of reduced visibility. Also, more chance of me getting pulled over for my headlight not working. Apparently it’s a common issue that JLR know about, but won’t do anything. Jaguar Land Rover (JLR) Special Service Message (SSM) 75479 relates to the premature failure or dimming of the Daytime Running Light (DRL) halo on premium LED headlights, most notably affecting vehicles like the 2020-2023 Land Rover Defender. SSM 75479 acknowledges the internal awareness of this condition for technicians, though it is designated as an informational service message rather than a formal recall.

The contact owns a 2021 Land Rover Defender. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Land Rover Defender. The contact stated that while driving at highway speeds, the driver-side windshield exterior A-pillar trim detached from the vehicle and blocked the driver-side rearview mirror, obstructing rear visibility. The vehicle was driven to the shoulder of the highway, and the detached A-Pillar trim was completely removed from the vehicle. The contact stated that the failure had previously occurred on two occasions, resulting in the replacement of both the driver-side and passenger-side A-pillar trims. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 35,000.

Headlight DRL Failure - it's safety issue. this is known issue with defenders but when I contacted local dealer in Atlanta area, they refused to replace it without me paying $3200.

Both daytime running lights failed simultaneously. Not covered by warranty and told that they would cost >$5,000 to repair. There have been hundreds of these reported and it should be a recall

The daytime running lights (DRL) have failed in the passenger side. After some quick research, it's apparent that this is a widespread issue with the "Signature" halo lights in the Defender headlamp assembly. Reddit discussion: [XXX] ) Here is a Youtube video showing the issue and "fix". So many people have had this same issue that this guy figured out the problem: [XXX] ) The original warranty would have covered it but my warranty just expired earlier this year and the extended warranty will not cover it. The dealership is telling me that the entire headlamp assembly will need trashed and replaced all because this small "chip" within the unit has failed. The cost to repair is close to $3,000. Seeing that the issue causes the DRL's to fail which could lead to a failed vehicle inspection, the issue should be reported more widely and a recall should be issued. Thank you for your time! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The halo headlight went out, and I have an extended warranty that supposedly doesn't cover it. After researching, this seems to be a national event. The headlights need to be recalled and the manufacturer needs to be held accountable.

The contact owned a 2021 Land Rover Defender. The contact stated that after refueling the vehicle, the contact noticed a fuel odor while driving. The contact continued driving; however, the fuel odor had grown stronger. The contact arrived at the residence and inspected the vehicle, and became aware that the main fuel line had fractured, causing fuel to leak onto the engine. The dealer was informed of the failure and confirmed that the vehicle was no longer covered under warranty, and there was no recall on the VIN related to the failure. The vehicle was not diagnosed or repaired. The contact traded the vehicle with another dealer, Courtesy Subaru 601 E Omaha St, Rapid City, SD 57701, and no longer owns the vehicle. The manufacturer was informed of the failure and confirmed that the repair was not covered under a recall. The failure mileage was approximately 68,000.