2017 LAND ROVER DISCOVERY Complaints

I took my vehicle to a land rover dealership based upon 2 service bulletins issued by the manufacturer N768, sfcc_apr2022_17 and NHTSA item number 10211119. The Land Rover dealership refused to service the vehicle for those bulletins. I have a heart condition with 20% ejection factor. Since the telematics do not work in the event of a medical emergency my vehicle cannot be located for first responders. The dealer and manufacturer are not flashing or upgrading the telematics to modern standards which can be done easily by installing new software and/or changing out the telematics unit for 4G/5G compatible units and/or reprogrmming older units. As a result drivers with medical conditions are being put at risk if a medical emergency arises because the car cannot communicate to first responders as to its location to help an incapacitated driver.

The car showed a gear box faultvwarning and the transmission locked. The battery low voltage also came on . Have not been able to fix problem. Keri’s happing at random times

Total loss of power steering. Was able to avoid crash but extremely dangerous. Has to get it towed to dealer $6,800 fix for total rack replacement due to bolts sheering off from EPS. Research shows this is a known issue due to faulty aluminum bolts in areas that salt roads.

BLOWER MOTOR stopped working. Due to the lack of forced air in the cabin, the windows and windshield fog up and it is impossible to see safely. Blower motor or blower motor resistor has failed providing no heat, no air conditioning, no air at all. Land Rover Service repair shop confirmed this is a $6,000+ repair due to needing to remove the dash completely (10 hours of labor). During rainy season, condensation builds in vehicle causing mold.

Water coming from top part of the front windshield. This was previously fixed but after few years problem persists and started causing electrical issues. I already had to replaced computer out of my pocket even it was under warranty cause did not wanted to fix it.

The seat belt buckle was damaged and would not latch or secure properly. It was not broken by use — it was already defective when the vehicle was delivered. I discovered the problem the day after purchase when attempting to use the seat belt. The buckle does not lock, meaning the seat belt cannot restrain the occupant, creating a serious safety risk. The dealer did not disclose this safety defect and rushed the signing process. The dealer has not responded to my attempts to contact them, and the vehicle title has not been submitted to the DMV, so I currently have no permanent plate. UNKNOWN as to the internal cause, but the defect clearly existed before delivery.

Water leak front windshield passenger side. There has been a windscreen issue for the 2018 discovery faulty install. 2017 is the same vehicle and is having the same issue. This water can leak down into the dash a create electrical issues.

There is a safety recall for the 2019-2020 Land Rover Discovery models. 414-01 SAFETY RECALL: Startup Battery Ground Stud - Insufficient Ground Contact Land Rover Tech bulletin dated 09 DEC 2020 On July 25 my 2017 Land Rover discovery lost power, instrumentation went haywire, and steering limp as I was making a turn onto US-90. On August 5 it would not start. Eventually jump started it, as the battery did not seem to register to the vehicle. On August 6 it again lost power, drive train went limp, all warnings lit up, and steering died as I was getting onto I-95 On August 7 JLR of Jacksonville informed me they found arching burn marks on the battery ground stud. They knew this as a common issue from the previous Tech Bulletin. The 2017&2018 have the same design as the 2019&2020, why are the 2017&2018 not included in the recall?

Vehicle electronics began going crazy. The instrument cluster and gages just started flashing and pulsating. The transmission and mode selection cluster lit up like a Christmas tree. The engine power and steering went limp. The transmission eventually stuck in drive. This occurred twice while driving on the roadway. The second time I had it towed to the dealership. The dealership found the M6 ground stud to be arching. This same issue is a technical bulletin for the 2019-2020 models, but 2017-2018 which are of the same design and build were left off the recall.

There was a loud sound coming from the driver’s side. I was told it was the wheel bearing & it sized to the axle & the entire hub/wheel bearing knuckle needed to be changed as well as the axle on the driver’s side. I was told it was dangerous to drive. Upon further inspection the mechanic told me the passenger side was seized to axle too so the same job will need to be done to the passenger side. Now they say I can drive the car but I’m worried about my safety & wonder why the wheel bearings are seizing the axles. This is a costly job. I’d prefer not to have to change the axle each time I need a new wheel bearing. I’m afraid to drive this car more than an hour from home or long distances.